Question about Computers & Internet

1 Answer

Software not instaling

I used some of my setup files on my pc, i then copied the setup files to my external hard drive and reinstalled my windows as i was having problems with it. Then when i tried to reinstall install my software it runs in a small Dos window for 2 seconds and then it closes and the icon that use to be picture or a setup singe is now just a normal window, now i can not use any of my software anymore, can some one please help me?
My e-mail

Posted by on

  • Abie707 May 09, 2008

    on the same hard drive in the same folder there is some of the setup files that actually works and the icons is perfect but most of them does not work, the thing is the ones that does not work is the ones that i previously installed on either my laptop or on the Pc. I don't know if you can maybe use some setup files only once especially when it runs from a drive were is can be changed by windows during the setup to prevent you from using it agene on another system, because the ones that is on cd works every time on any system and i think its maybe because it can not be changed on the cd by windows. I'm a bit confused with all of this as i never had this problem before this is the first time.



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    An expert who has written 20 answers of more than 400 characters.


    An expert who has answered 20 questions.

  • Contributor
  • 46 Answers

Then your setup files is attacked by virus try installing some good antivirus software i would sujjest kaspersky u will get a trial version pack in kaspersky official website it will have all the features of full versiion but it can be used for 30 days install it and scan those setup files then it will disinfect the viruses and your setup files works after that if the antivirus does not specify any virus then try installing some other software from some cd other than external hard disc then if the same problempersists then there is a problem with operating system if the setup goes on cool then your external drive setup files might be corrupted which cannot be used further try these tests n notify me the results if uyour problem is stil not diognised

Posted on May 09, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Bought Punch Home & Landscape Design Premium at Best Buy. Cannot load software from disk. Comes up with error 1305 cannot read tool7501.mp4 verify that file exists and you can access it?????

I had the same problem. I copied the files from the disk onto an external hard drive. Double-clicked the setup file that I copied and installed the program from my external hard drive rather than my cd drive. It works great! Recommend copying ALL files to a hard drive and installing that way.

Sep 09, 2011 | Punch Home & Land Design Nexgen for PC


Maxtor OneTouch 4 Mini overview

(Please also see tip 'PC RECOVERY & MAXTOR ONETOUCH 4 MINI SOFTWARE' for some more details about managing this invaluable, but problematic, software).

1.) The CD Included with OneTouch 4 Mini
- is only used as a boot disc for system restoration using 'Safety Drill' copies of a whole system
(see 5. and 6. below).
n.b. Maxtor Manager and drivers are not on this CD
2.) Maxtor Manager
- When the drive is new, the installation files for Maxtor Manager (a set of utilies), as well as a comprehensive User Manual, are pre-saved as files on the drive itself. This is why the manual strongly recommends copying and saving them on the PC for future use. This is just in case you need to format the drive and then cannot retrieve the files to reinstall the Manager program later.
3.) Using the OneTouch 4 Mini without extra software
PCs already have the necessary drivers to run external drives so OneTouch can be accessed though its icon in the 'My Computer' window without any other software being required, and files can be copied and 'dragged out' or 'dropped in' as usual.
4.) Installation of Maxtor Manager
- Installation just requires double clicking on the 'Launch' icon, which is among the file icons on the drive itself
This takes you through the installation steps to install 'Maxtor Manager' on the PC.
5.) 'Safety Drill' Copies
- These are copies of the whole system in its current state, which may be saved onto the OneTouch drive by using the 'Safety Drill' utility, which is only one of the programs in the set of utilities accessed through Maxtor Manager.
6.) Using 'Safety Drill'
- To use it to make a copy, first install Manager and run it, then click on the Safety Drill icon in the row of utility icons across the top of each page.
In the event of a disaster, full recovery to the date of the last or an earlier Safety Drill copy can be achieved.
This is done by putting the supplied CD in the PC's drive, ensuring that BIOS is set to 'boot from CD' (the default), connecting the drive, restarting the PC to boot from the CD (see 1. above), and following the on-screen instructions to restore from a Safety Drill copy which has been saved on the OneTouch drive.
7.) If Maxtor Manager becomes corrupt
- e.g if Manager ceases to recognise the drive, or if the list of safety drill copies contains duplicates, it is time to uninstall and then reinstall it, which usually puts things right. But see 2.) if you should wish to format the drive as well, make sure you have saved a copy of these installation files from the drive :-
8.) Diagnose or repair disk errors, & check warranty status
- Seatools
is a free diagnostic, repair, and auto-warranty checker program which can be downloaded from Seagate.
9.) To preserve the Setup Files
Installation of Maxtor Manager is performed by clicking the file marked 'Launch' which can be found amongst the setup files on the OneTouch drive itself, see 2. above. They are not on the CD which is provided.

The files can more easily be identified at first by exploring the OneTouch drive, where they remain unless the drive is formatted. It is a good idea to copy the setup files to PC because no download is available.

on Dec 12, 2010 | Maxtor OneTouch 4 Mini 160GB External USB...


How to manually backup files on a corrupt Windows Vista using a Vista Setup DVD

The above, becomes very necessary for a lot of people who find themselves only having in their possession, their Vista Setup DVD in the case of a corrupt Windows Vista that will not boot at all even in safe mode. In these cases, one may want to perform a reformat and a fresh Windows Installation (especially in the case of virus attack) but would not want to lose his/her personal files. Now here's what to do:

First you will need another disk drive apart from the hard drive with the corrupt Vista Installation. It could be another hard drive partition on the same PC, an external hard drive, or a usb flash disk drive with enough space to copy the necessary files. In the case of an external drive, I recommend that you connect it to the PC before you turn it on.

Now turn on the PC, quickly insert the Vista Setup DVD, and boot from the CD/DVD drive. If your PC is not already set to boot from CD/DVD, you may have to go to BIOS setup to set the boot order to boot from the CD/DVD drive. The BIOS setup can be entered by quickly pressing the appropriate key which is normally shown on the screen when you turn on you PC. It's normally 'F2', 'Del', 'Esc' or another key depending on the system model. Most PC models also provide a key that can be quickly used to select the media to boot from when the PC starts.

After the Vista Setup DVD has Loaded, select the language and keyboard layout and proceed to the next stage. Click on 'Repair my computer' and wait for the resulting window. Now select your Windows and click 'load drivers'. You will be presented with an explorer window where you can browse 'My Computer'. Now in this mode, you will see and copy only folders not files but it does not mean that your files are not there. Since you can only copy folders, you may want to copy you 'Desktop' folder, and you 'Documents' folder and any other folder that you created that contains files that you don't want to lose. If you are wondering how to get to your Desktop and Documents folders, here's how: (Double click on the hard disk with the corrupt Windows Installation. Double click 'Users' and then double click on the desired user name. You will now see all the folders associated with the user name you selected including the Desktop and Documents folders). Right-click and copy the folders one after the other to you desired destination disk drive. Note that no copy progress is shown so you would have to look at your hard disk activity led to keep track of the progress (the hard disk led will be very busy blinking when copying and stop blinking when done). In the case of an external hard disk drive or a usb flash disk drive, you can use the activity led on them to keep track of the copying (they also stop blinking when copying is done). That's all. You have successfully backed up your files manually.

I recommend that, after your fresh installation, obtain a good Anti-virus software, update it and use it to scan your backed up folders before you access them. Hope this is helpful and I wish you all the best.

on Jan 09, 2010 | Computers & Internet

1 Answer

Installed a new hard drive with windows 7. Hallmark card studio was installed on an external hard drive. I don not have the installation disk, it is in storage in another state. when i click on...

You have to have the original software to reinstall a program. Just tranferring the files does not work. By default windows must complete the setup process through windows installer.

Mar 14, 2011 | Sierra Hallmark Card Studio Deluxe 2004...

2 Answers

Computer froze shut down by power button now will not start os lets me choose repair or start normally both tried just goes black screen then reboots over and over

Turn the computer on.
Press F8, repeatedly, until you see a start-up menu.
Choose "safe mode".

If it boots, open All Programs.
Open Accessories.
Open System Tools.
Open System Restore.
Select a date/time when your computer _was_ working correct, and go "back" to that checkpoint.

If that does not help, and it boots, use the Windows XP/Vista/7 "File and Settings Transfer Wizard" to create one file, holding all your E-mail, contacts, and music files.
Copy that file to an external disk-drive.

Then, take a deep breath, and reinstall Windows.
Reinstall MS Office.
Reinstall your anti-virus software.
Reinstall Adobe Reader.
Reinstall your other program.
Finally, reload from the external disk-drive.

Apr 02, 2010 | Acer Aspire 5720 Notebook

2 Answers

System backup

depending on what drive it is. Let's say it's a western digital, They all have software on there websites to copy a drive to a new drive. in westerd digitals case it would be and in the support downloads section you would find the software.

You would have to hook up both drives and tell it which you drive you want to copy from (old drive) and to (new drive)

Mar 04, 2010 | Microsoft Windows XP Home Edition for PC

1 Answer

I have been trying to install software for a WD Elelments

just copy all files from the cd into 1 folder, you don't need to copy it on external hard, you can copy it on local hdd. but you can if you want it. find the setup.exe file copyed from the cd and run it.

Dec 01, 2009 | Western Digital My Book Essential Edition...

4 Answers

How do you transfer data from this external hard drive to a new internal hard drive that was just installed


Turn your computer on. Plug the external drive. It should show in My computer window. Explore the external drive (by clicking on its icon in My computer). Point and select all you want to copy (CTRL A selects All) CTRL C. ( all that is selected will be marked for copying). Go to folder where you want to copy the files. Open the folder and CTRL V.

Hope it helps

Sep 07, 2009 | Computers & Internet

3 Answers

If I do a windows complete PC restore,will i lose all my saved files?

If you do a System Restore using Windows own program you will retain all of your files

If you do a repair via the Windows disk you will save your files

If you do a full re-install using the Windows disk all bets are off

It is safer to back up onto memory pen or DVD all of the files which matter to you and then do the re-install , you will need a bootable copy of the Windows disk and a copy of the disk containing the drivers for the Motherboard etc

Jul 08, 2009 | HP Pavilion dv6000z Notebook

1 Answer

Hp Pavilion a1220n -- Copy file errors when Installing windows

Maybe I can help;
When I install a new hard drive I like to re-install the operating system (OS) as well. Unfortunatly this wipes out all your files.
Typically when files do not copy it's either because they're in use or the media (your new hard drive) is not formatted properly.
Note, formatting erases everything on the drive being formatted.
Instruction for this are easy to find online but are all done for you if you use the OS install CD which will walk you through the setup, formatting, and partitioning.

If you have a way to save your files to another drive such as a usb thumb drive, external hard drive, cd or dvd, I would go about it that way. There's usually alot of uneeded files created by the operating system after a period of time and there's no sense in keeping them. They only slow your system down.

One other thing you can consider if you don't have an external hard drive is purchasing a hard drive enclosure for your old hard drive. You can find them at Best Buy. I paid about $30. Its just a case and usb cord you can use as an external hard drive and also copy any files you can still access on this old drive over to your new one.

Let me know if this helps you

Apr 20, 2008 | HP Pavilion a1220n (A1220NED904AA) PC...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

98 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides