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Maytag 23.6 Model RSW24EOD - side by side refrigerator: Ice makes and will fall in the chute when pad is pressed but the little door will not open to let the ice fall in the glass. I cleaned the area in case sticky drinks splashed on it but it hasn't helped. When I open the door, the ice is sitting right there in the chute.

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: door dhute not opening to let ice fall

on the right hand side of the door chute there is a little metal barrel that needs to be attached to the end of the arm that holds the ice door. this is attached to the spring that opens and closes the door chute.

Posted on May 06, 2009

Sea Breeze
  • 4654 Answers

SOURCE: maytag modle #rsw24eod is getting ice inside

If the thermostat will not warm the temperature or if you have the vents or damper adjusted to there correct position I would lean to your thermostat being defective and stuck on a colder setting than you want.
Part 61001673 Temperature Control. Let me know if you are able to adjust the temperature or able to move the damper position to allow less cold air from freezer to the fresh food compartment. Sea Breeze

Posted on Aug 22, 2009

  • 534 Answers

SOURCE: Maytag Model RSW24EOD. Not cooling. Frost on freezer back wall

Low on freon or there may be accumulation of dust and dirt on the coils of the condensor. To check to see if the coils are dirty you need to remove the bottom panel of the fridge just below the frige door. Once you pop off this panel take a flashlight and look under the unit. You will see what looks like a radiator with a fan and fan motor in front of it. If these coils are blocked the unit will not cool since this is where the heat goes from the fridge to be dispersed. Clean the coils with a coil brush (purchased at any hardware store) and use a wet/dry vacuum to remove the debris. Once these coils are cleaned it will take about 12 hours for the unit to operate properly.
If the coils are clean already then you possibly have a compressor that is low on freon. I would check the coils first since most of the time this is the cause of the problem.

Good luck on your repair hope this helped you some

Dave

Posted on Jan 29, 2010

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1 Answer

Our new 48" Viking side by side does not feed ice cubes adequately. If you need several glasses of cubes it stops feeding and when one opens the freezer door they are piled up and fall all over the floor....


I experienced the same problem several times with our VCSB483DSS also.

What I found was that the ice come down the chute side way and got stuck at the flap in the door. As you continue to press for ice, the machine pushes more ice & they all back up in side the chute and in the door, ready to dump on unsuspecting person who open the freezer door.

I think the the problems are:
1 - over application of foam insulation in the chute pathway in the door.
2 - possible bad timing on the flap opening causing the falling ice to get stuck.

My solution for the past 6 years:
1 - clean out the over application of foam insulation - this reduce the incident frequency from once a month to once or twice a year.
2 - inform my family member that if while you pressed for ice, and the ice is not dropping, but you hear the motor still cranking away, stop pressing for ice immediately. Stick you finger up the dispenser to make sure the flap is open, and push the ice to un-stuck them. And finally, be prepare to get 2 cups full of ice.

Viking may make professional quality fridge (13 years experience in restaurant business), but ice & water dispenser is not their strong point.

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