Question about Kenmore HE2 Plus Front Load Washer

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HE2 Kenmore Washer stuck on F01 error message and Add Garment light on. Any trouble shooting suggestions?

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The F01 error is a communication error and most likely the cause is a bad central control board. You tried to unplug the power and the machine still will not start so next I'd recommend trying to run a diagnostic cycle to verify the operation of the central control.In the image below are the instructions to enter and run the diagnostic routine. If the process is done successfully all of the LED light will come on for 5 seconds then display the last error. Push the same button until the error code ends and all the lights come on again for 5 seconds then the test will start.
If the test runs through okay then the central control unit is most likely okay. If it fails to enter diagnostic then the control has failed and needs to be replaced.
The last thing to try is to check the connections on the control. A loose connector might cause this problem
To see how the control unit  looks please check out this link.
http://media.fotki.com/1_p,wkdgrwgdsbqrsbbxgtqsskgwtqkq,vi/gfbtbqbdfxgdwrwktgr/1/1303472/5961857/image59835img-or.jpg
--------
Resolution: Error code F-01 can be caused by a power surge or other electrical anomaly,attempt to return the washer to operation by following the Hard Reset procedure below.
To clear and restart the control follow the below listed steps:

  1. Unplug or turn the circuit breaker off for 30 seconds.
  2. Reconnect the unit to the power source by turning the breaker back on or plugging the unit into the wall outlet.
  3. Wait for another 30 seconds to allow the control to recognize all components.
  4. Press the Pause, Cancel or Stop button twice to clear the display.
  5. To test operation of the washer,select Drain & Spin cycle, then press and hold the start button until the machine starts.
If the cycle does not start, there may be an internal component failure that requires service by a professional technician.
Note: General information for resolution is based on information provided in question. Please contact a repair technician if problem persist. Call Sears Repair Service 1-800-469-4663
You can get required parts from www.repairclinic.com
 
Thanks. Keep updated for any more query. You can rate this solution and show your appreciation.

Posted on Aug 30, 2010

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