Question about Microsoft Xbox 360 Console

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We just bought a gold membership and when I'm in the middle of watching a show on netflix it tells me I don't have xbox live.

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I take it you activated your netflix account please ensure this by following these steps.
If you have an Xbox LIVE Gold membership and a Netflix account, all you have to do is activate your account on your console.

  1. Go to Video Marketplace and open Netflix.
  2. Select Yes, I want to activate instant streaming.
  3. Write down the activation code that appears on the screen.
  4. On your computer, go to www.netflix.com/activate , enter the activation code, and click Activate.
As soon as your account is active, your Instant Queue will appear on your console. Follow the steps below to watch an item from your queue.
NoteThere are some types of Netflix accounts that do not support streaming for the instant Queue. If you have one of those accounts, you'll see an error message suggesting that you upgrade your account to one that does support streaming.
..

if this isnt the problem then it sounds like it may have to do with the controller idling out. Such as the controller shuts off and then signs off xbox live thus interrupting your movie. I have seen this before and there isnt much you can do for it except get a xbox 360 tv style remote or just try not to idle the controller. Thanks, Midwest-tek

Posted on Aug 30, 2010

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I have a xbox too. I have had the problems too. I have come to realize that when i start a movie i take the battery out of the controller. If that doesn't work then its your internet connection. It may be strong at one point but if the signal drops to low it will kick you out of everything. I had to go and get a stronger wireless router and boost my internet signal after i had the company come out to fix my line to my house. If it still gives you problems i would call Microsoft directly and find out what is wrong with my system. Hope that helps.

Posted on Oct 26, 2012

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