Question about Panasonic Lands Phones

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I need to reprogram the message to each extension but I do not have the owners manual. Also I need to change the message for the mailbox when people call in to the office and the office is closed so they can get forwarded to the different extensions

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  • Carl Navarro
    Carl Navarro Aug 31, 2010

    Panasonic makes a lot of phones. Which system do you have and what do you dial to get to the voice mail?

  • taranda630 Aug 31, 2010

    I have the KX-T7736 model. We have many extensions (101-124 however not every extension is used) and if I am trying to reach the person at 102 for example and they are not there I get a voice mail, but some extensions are still programmed with names of previous employees.

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  • Panasonic Master
  • 2,460 Answers

En tso person at 102 dials 107 or 115, he gets a "welcome to the Panasonic voice processing system" message or similar. WIth a (n optional) password, he can enter the mailbox and make changes to the greetings and name. (possibly option 4 or 5) 1,2,3. That changes the name.

Sorry for the 1/3 answer, but you only answered 1 of 3 questions. The sytem is not a 7736, but a TA/TAW or TDA phone SYSTEM and a TVA or TVS or embedded Voice Mail.

I gave an answer based on TA-824 and TVA-50. When you figure out what that black and blue box is (TVA-50) see if you can find a manual with how it was installed. Your sytem own'er's mailbox (999) lets you control the dial by name directory and reset passwords.

Carl

Posted on Aug 31, 2010

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1 Answer

When calling voicemail I receive a message after entering my access code that states "I'm sorry, I can't talk to you right now"


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VPS* Extension No.
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· If you have no password, you can skip the last step.
* VPS: Voice Processing System
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· If you have no password, you can skip the last step.
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KX-TVS series
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VPS Extension No.
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Mailbox Password*1 +
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1 Answer

Hi there, my business uses Panasonic KX-T7431 Digital Super Hybrid System and we have several lines. when nobody is available to take the call it goes directly to a company message stating are names...


The introduction message is usually setup as a custom service menu. You need to determine if this is the case by logging into the message managers mailbox and listening to find the current greeting. To log into the message manager mailbox, call voicemail, dial #6 then *98(for 2 digit mailboxes) or *998(for 3 digit mailboxes) or *9998(for 4 digit mailboxes), enter password followed by #. Once in the message managers mailbox, press 5 to record messages. Your introduction message could be the company greeting or a custom service menu. Press 1 for the company greeting and follow the prompts to listen to the greeting. Press 3 for the custom service menu, then enter the custom service number 1-100( in your case start with 1 until you find the current introduction message) and follow the prompts to listen to the message. Once you have found the current introduction message record your new message and save.

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1 Answer

I need to change the name that is said when someone dials an extension. For example, if I call the main number then dial an extension, I hear "Transfering you to 'blah blah'". I want to change...


The recording of the name you hear announced during the transfer is the recording that the particular mailbox owner has recorded. If that mailbox owner has not recorded a name then you will hear a system prompt of the extension number. Access that mailbox as the owner and you can record a new name for the mailbox. This is easiest if done from that mailbox owners phone, you will need the password for the mailbox if password protection is enabled. Once in the mailbox it will play any new messages then follow the prompts to get to user options.

Dec 10, 2010 | Panasonic KX-T7630 Corded Phone

1 Answer

Need to change password on voicemail extension on


If it's a Panasonic brand voice mail, you administer the system from the System Owner's mailbox (999). With that, you can use option 4 or 5 and reset the mailbox password to any and all mailboxes (except 999 :-)

Carl

Sep 03, 2010 | Panasonic KX-T7420 Corded Phone

1 Answer

I am trying to change the names in the company directory when someone calls after hours or all lines are busy. I cannot find anything in the user manual for the Panasonic KX-T7422 or the KX-TVA50 Voice...


The directory can be in two places. One is the Panasonic automatic directory that is reached by dialing #1. It is taken from the subscriber recording their name in mailbox setup.
The index is found by you entering the first 4 letters of the person's first and last name. It then plays the name from the appropriate mailbox. That's modified in mailbox 999 the system Administrator's box.

The second directory, is one that you establish as part of a custom calling menu. If it is there, it's probably one of the first 5 custom service menus, as the box assigns them in ascending order from 1.

The "user manual" is a publication for the TVA installation and it is comprised of several manuals. Try my website http://www.public.carl.airpost.net/Pana/TVA/

The 330_TVA manual has both the Message and System Manager's instructions.

Carl

Aug 30, 2010 | Panasonic Lands Phones

1 Answer

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The user may have brushed onto the 62x commands to change or turn off message notification. From the subcriber's mailbox, choose option 621 and make sure it's enabled, then 622 and make sure you're using option 2. (continuous). If neither of these work, have the owner log into mailbox 999 and make sure that the owner's extension of the broken extension matches the extension. That's option 611 mailbox number and follow the prompts. The extension is the mailbox.

Carl

Aug 05, 2010 | Panasonic KX-T7730 Corded Phone

2 Answers

I have a problem with voice mail with a meridian hooked to NT5806DA-93. The system on voice mail every second pulse off so that only half of each message is played at a half second interval


Voicemail Features Norstar Common To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.
To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message
To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey
To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together
To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred
To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording
To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting
Norstar Voicemail Administrative Programming Programming must be done from any M7310, T7316, or M7324 model phone set.
To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG", enter your login password
a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"
3. Press the softkey under "OK"
To Create a New Mailbox:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "ADD"
4. Enter the mailbox number (extension. you want to add
5. Mailbox type: Subscriber and then select "OK"
6. Extension: Usually the same as the mailbox number
7. Service Class: Enter 1
8. Name: Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma, and then enter the first name. When spelling the name, press # to move to the next character
9. Directory: Y (Yes.
10. Message Waiting: Y (Yes.
11. Out dial: Pool, enter 1 and then OK
12. Accept: 1, select OK
To Delete a Mailbox:
1. Log into the system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "DEL"
4. Enter the mailbox number (extension. you want to delete
5. Select the softkey under "Delete"
To Reset a Mailbox Password:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number you want to reset the password for
5. The display shows "Reset Password"
6. Select the softkey under "RESET"
7. Press the release key
*The new password will be "0000", the system will ask the user to change this the first time they log into their mailbox using this password.
To Change the Name on a Mailbox:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number (extension. you want to change the name on
5. The display shows "Reset Password"
6. Select the softkey under "Next", keep hitting "Next" until the display shows the name
7. Select the softkey under "Chng" to enter a new name
8. Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma and then enter the first name. When spelling the name, press "#" to move to the next character
9. Select the softkey under "Next" to save the change
10. Hit the release button

Apr 15, 2009 | NorStar Lands Phones

1 Answer

Voice message, reprogramming extensions


How did you program the voicemail so a caller can not leave a voicemail to a particular extension? Line ownership? SO a call goes directly to a milbox?

How can you reprogram the voice message????? Which one, for a particular user or the main Auto attendant greeting????

You have to know the admin login to change a mailbox password.

For that, you need to know which voicemail system this is.
When you log in to check your mail, the lady says, "welcome to Partner......"

Please fill in the blanks.

Nov 18, 2008 | Avaya Lucent Partner 616 Phone

1 Answer

Adding voicemail to an existing extension


You need to build the mailbox in f983
Log 1020000
Mbox
Add or Change.
When you get to mailbox enter the extension # of the new telephone.
When you get to extension number-enter the same extension number.

Oct 25, 2007 | NorStar Compact Ics WithClid Trunk Mod...

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