Question about Logitech Quickcam Chat Webcam
Skype is very particular about webcams having the latest drivers/software.
Your webcam has no bearing on being able to see your contact - you could still see their broadccast if you had no webcam installed.
I suggest you uninstall the current webcam software and download new software
Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"
In addition to the Logitech installer you will need to run the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click Start, click Run, type dxdiag in the Open box, and then click OK.
Work your way through the tabs and check the 'notes' window for any information
Procedure to re-install Logitech software
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Download the Installation package from Logitech
Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.
When going into skype disconnect your webcam to reboot the webcam software but do not run any logitech software - allow Skype to take full control.
Posted on Aug 31, 2010
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Posted on Jan 02, 2017
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