Question about Creative Labs Zen Micro Plus Black MP3 Player

1 Answer

My mp3 plyer crashes when i turn it on.

When i switch it on a recovery mode screen comes up.
it says reboot clean up formate all reload firmware.
but nothing happens when i touch the screen.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 77 Answers
  • HAAi
    HAAi May 09, 2008



    Hi!



    The link at my previous post isn't redirecting it to the answer. Anyways,
    getting it out of recovery mode can be found at Creative's Knowledge Base
    website. The best way is to visit the site and just browse thru their
    Knowledge Base for the complete steps to do it.



    Hope this helps!

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What can i do if stuck with recovery mode ? i had done reboot , format , clean up and reload firmware but it doesnt worked at all . does it cannot be fix anymore ?


what can i do if stuck with recovery mode ? i had done reboot , format , clean up and reload firmware but it doesnt worked at all . does it cannot be fix anymore ?

Jul 08, 2012 | Creative Labs Zen Micro MP3 Player

2 Answers

Recovery


reload firmware is your best choice

Jun 21, 2009 | Creative Labs Zen Micro MP3 Player

2 Answers

It is frozen and nothing works


all of you have the same touble may be due to a must need firmware upgrade youll find it on the maufactures website they will give much need help. But when it comes to an mp3 player i prefer a sony walkman.

Oct 30, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Problem with 'Hardisk Problem'


"Hard-disk Problem"... I'd just like to confirm once more that smacking the player on its rhs while turning it on works.I had to smack it fairly hard though so don't be afraid!! I didn't try smacking it till I checked out the threads above so thanks everyone I'm a happy man again!! :)
or
Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.

2. Press and hold the Play button while powering on your player.

3. When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All)
Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.


I actually had this exact problem a little while ago with my Zen Sleek-- Booting straight to the Recovery menu, and only getting a generic "Harddisk problem" error screen any time I would try to do anything.

Jan 19, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Recovery Mode


Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.

2. Press and hold the Play button while powering on your player.

3. When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All)
Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Dec 28, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Hard disk prob


hard disk is bad.
can you format?
  1. Detach the Zen player from your PC , and ensure that the Zen Sleek is turned off.
2. Connect the power supply to the player.
3. Hold down the Play/Pause button while inserting a paper clip into the Reset hole
underneath your player, beside the data/power connector. Keep on holding the
Play/Pause button while you release the Reset button. The Rescue Mode screen will
then appear.
4. After the recovery mode has started, release the Play/Pause button

It will display the following options.
Clean Up Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All) Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Dec 04, 2007 | Creative Labs Zen Touch MP3 Player

1 Answer

Creative zen



· Download recovery tool off creative's website.

http://us.creative.com/support/downloads/

Sep 30, 2007 | Creative Labs Zen Touch MP3 Player

1 Answer

Problems with turning on


Sounds like it may be the index in your Music Library. Try going into Recovery Mode the routine way; remove battery(are they charged and good?), hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart/Reboot. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen. Good luck and let us know what happened

May 28, 2006 | Creative Labs Zen Micro MP3 Player

2 Answers

Frozen MP3 Player


There's a reset hole by the side of the player. Try reseting it. It can freeze sometimes, and fix itself after a while. no apparent reason. reset, run the battery down and recharge. Hope it helps. this is from the creative site: The recovery mode consists of these four operations. * Clean Up: It is the least destructive operation. It scans a player's hard disk and removes any invalid links from the music library. It does not affect music files themselves. It is recommended that you perform "Clean Up" first before formatting or reloading the player's firmware. It is recommended that you clean up regularly if you frequently transfer files between a PC and your player. * Format All: It is the same as a Windows format performed in a PC, and consequently all contents will be lost after a format. * Reload Firmware: Reloads the player's firmware (Operating System). It will also format the player. Note : It requires the player be connected to a PC that meets the player's minimum system requirement. Select this option ONLY if you have access to a PC and you have downloaded the necessary firmware to install. * Reboot: Reboots the player. You can reboot the player after performing a clean-up or format, or reboot it without performing neither of them. It is recommended that you try these operations in the following sequence: reboot the player; clean up and reboot; format and reboot; and finally, reload the player's firmware. If your player seems to stuck in the recovery (rescue) mode, you can try the "reboot" operation first, and format the player if necessary. If it fails to reboot, you will need to connect the player to a PC, and reinstall its firmware. For a detailed instructions on how to install a player's firmware, please refer to Updating the firmware on a Creative MP3 player, or refer to the Web Release note of the firmware download. Unlike other hard disk based players, Zen Neeon does not have a rescue mode. Though there is a Player Recovery Mode , it is for use when updating its firmware only. 1. Detach your player from your PC , and ensure that it is turned off. 2. Close all active applications (for example, Internet Explorer, Windows Explorer, or Windows Media Player etc), as well as background applications such as Norton anti-virus applications. 3. Download the latest device driver if you have not installed any drivers for your player. The file name is MStorage_PCDRV_LB_1_07_00_250.exe. 4. Double click on the file MStorage_PCDRV_LB_1_07_00_250 to install it. Follow the instructions on the screen. 5. Hold down the Play/Pause button while connecting the player to a PC's USB port. 6. When the Creative logo appears on its screen, release the Play/Pause button. The player is now in Player Recovery Mode.

May 19, 2006 | Creative Labs Zen Neeon MP3 Player

Not finding what you are looking for?
Creative Labs Zen Micro Plus Black MP3 Player Logo

75 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs MP3 & Digital Media Players Experts

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Are you a Creative Labs MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...