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Posted on May 08, 2008
Answered

Log Password Lockout...

When I enter the log password 1020000 (we have 3 digit extensions) it states that it is invalid. I need to change passwords on my employees individual phones to access their voicemail. What should I do? Thanks!!!

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  • Anonymous May 23, 2008

    Same problem here ..with 4 digit extension ..10020000 no longer my friend..doesnt work :(

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  • Posted on Oct 30, 2008
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By combining two of the previous post together, I was able to fix this problem. Press Feature 985. The display will read Set 235 or similar. Press 9 on the dialpad. Enter 73738767793 (stands for RESETPOSSWD). It will default to your previous password.My previous password was not 1021000 (or similar). I think if you were to do this more than once if necessary, it would eventually return you to the standard 1021000 (depending on your extensions. Cheers!

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  • Posted on Jul 09, 2008
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Check out this link he has a ton of solutions. The same thing happened to me and there is a solution half way down. http://recognizer.org/norstar/

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  • Posted on May 13, 2008
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Dial feature 983 it will ask you for password then you put in the pass word. Which you put in and see if it works at this stept.

If does not work Enter Feature 985" on the phone then set XXXX ( something will appear) At this point hit 9 onthe phone , and then the password is? send me a personel email and I will send you the password. I think it is not good to post passwords.

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Related Questions:

1helpful
3answers

My MBOX is locked on my T7316E Nortel phone. Also, trying to retrieve messages from home I somehow changed the password and I don't know what it is.
Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.

Feature 985 will show you your mailbox extension
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Apr 25, 2011 • Nortel T7316E 2-Line Corded Phone
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Unlock Nortel t7316e voice mail. when i try to get into my voice mail and after entering my password, th ephone displays "mail box locked contact admin. i am admin and do not how to unlock. I have...
Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.

Feature 985 will show you the extension of the phone you are using.
Read full answer
Mar 15, 2011 • Nortel T7316E 2-Line Corded Phone
5helpful
1answer

We have a Nortel Networks system T7316. One phone has the mailbox locked out and says contact admin. I have tried the 120000 code and it is invalid. What else can I try?
Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.


So in other words, try 1020000, 10020000, 120000
Read full answer
Feb 24, 2011 • NorStar T7316E Corded Phone
3helpful
1answer

I have a T7316E phone and cannot log into system administration. Tried the feature 983 and code I need is 1020000 (our extensions are 3 digit). When I put that in it says invalid password so I can't even...
Sounds like the system administrator's password has been changed. To reset the administrator pasword, enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. The password should be defaulted to 0000. Then try Feature 983. if your system has 3 digit intercom #s your password is 1020000.
Read full answer
Dec 15, 2010 • NorStar T7316E Corded Phone
0helpful
1answer

T7316E Corded Phone (nt8b27jaab): I cannot log into system administration to change ...
Try this:
Press "Feature 985" which will display the voicemail extension #. Dial 9, and you will be prompted for a password. Press "RESETSMPSWD". Then log in with the 1020000.
Good Luck!
Read full answer
May 18, 2010 • NorStar T7316E Corded Phone
3helpful
1answer

1020000 no longer works
it's really simple.
enter Feature 985 then 9 and spell out RESETSMPSWD (73738767793) and then YES. That's it. it should go back to the original one. if your extension are 3 digits should be 1020000 and so on.
hope it works for you.
Read full answer
Jul 20, 2009 • Nortel T7316E 2-Line Corded Phone
5helpful
2answers

T7316E Voicemail Password Issues
Feature 983
password is: 1020000 (if you use 3 difit extensions)
OR
120000 (if you have 2 digit extensions)
Read full answer
Jul 09, 2009 • Nortel T7316E 2-Line Corded Phone
3helpful
1answer

Mailbox problem
The following instructions will only work if your System Administrator password is set to the default. Usually the default is 0000.
To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG", enter your login password
a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"
3. Press the softkey under "OK"
To Reset a Mailbox Password:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number you want to reset the password for
5. The display shows "Reset Password"
6. Select the softkey under "RESET"
7. Press the release key
*The new password will be "0000", the system will ask the user to change this the first time they log into their mailbox using this password.
Read full answer
Oct 21, 2008 • Nortel T7316E 2-Line Corded Phone
2helpful
1answer

My General Delivery password is invalid.
Normal 0 To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG", enter your login password
a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"

then

Normal 0 2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number you want to reset the password for
5. The display shows "Reset Password"
6. Select the softkey under "RESET"
7. Press the release key
*The new password will be "0000", the system will ask the user to change this the first time they log into their mailbox using this password.
Read full answer
Aug 26, 2008 • NorStar M7310 Corded Phone
80helpful
6answers

Nortel T7316E
To reset passwords for Feature 983 do the following

Press Feature 985
Press 9
Enter 73738767793
Press OK

Now go back to Feature 983
Enter 120000 for 2-digit extensions, 1020000 for 3-digit or 10020000 for 4-digit
Read full answer
Aug 21, 2007 • NorStar T7316E Corded Phone
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