Question about GE GSS25LGM Side by Side Refrigerator

1 Answer

My freezer is thawing food and at the same time the fridge is freezing foods.

Posted by on

  • Rod Wright Aug 31, 2010

    I cleaned the compressor coil, made sure their was good air flow ect... i could not find where the defrost heater drain line was. My model is GSS25XSRDSS

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,478 Answers

Hello,

You need to check the temperature settings and see if there is enough air flow in the freezer. You need to check for air flow restrictions in the vents and clean the compressor coils. The door seals, door switch, defrost heater and timer has to be checked. Also clean the clogged drain tube and refrigerant leak.

You need to check the temperature settings and temperature controls for very cold refrigerator troubleshooting.

Take care.

Posted on Aug 30, 2010

  • Jimoh Adeleke Muyideen Aug 31, 2010

    Hello,







    A mechanical defrost timer controls the defrost cycle
    of the freezer. In older models, the timer runs continuously
    and roughly every six hours, cuts power to the cooling system and
    sends power to the defrost heater. In newer models the timer advances
    only while the compressor or defrost cycle is running - an improvement
    for efficiency. As the timer continues to advance, power to the
    heating element is cut and power is restored to the cooling
    system. If the timer does not advance, the appliance will be stuck
    either in defrost or refrigerate mode, resulting in, respectively,
    no cooling or frost build-up.

    The defrost timer is usually found behind the front grill "toe kick"
    of the refrigerator. It may also be found behind a cover plate inside
    the refrigerator or freezer, in the temperature control console, or behind the refrigerator near the compressor.

    To test whether the defrost timer is simply failing to
    advance, locate the advance screw and turn it clockwise until you
    hear it click. This advances it to the next mode. If it was cooling
    before, it is now in defrost mode. Simply wait about 35 minutes
    and check whether it has left defrost mode and has resumed cooling
    (listen for the compressor). If it does not advance, the timer
    motor is probably bad and the entire timer needs to be replaced. If
    it advances as it should, then you can follow the steps below to test
    the switch electrically.

    The timer is usually held in place with one
    or more screws. Remove the screws and gently pull the timer
    out far enough to disconnect the wiring connector. The connector
    can be removed by firmly pulling and rocking it left and right. It is
    not necessary to note the position of the wires because the connector
    plug is keyed so that it can be replaced in only one way.

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why is the freezer not freezing and why is the ice maker making any ice?


I suggest that if you call a service representative and have someone come service your appliance.

May 12, 2017 | Refrigerators

1 Answer

Westinghouse virtuoso the alarm keeps going off fridge not cooling freezer is not freezing. Help!


Try adding refrigerant or freon. The Alarm just warns you that it's not cooling or freezing and your food is thawing out. Check the fan if you hear the fan running it should be the coolant needs to be put in it. Or it could possibly be both.

Apr 26, 2017 | Angelo Brothers Westinghouse (r) Savona ES...

1 Answer

GE profile side by side fridge freezing and thawing randomly


Defrost entire unit, put food in coolers with ice and unplug. Wait 24 hours with doors open. Any clogs in freon lines should be gone, plug unit back in and see how it works.

Jan 24, 2014 | GE GSS22SGM Side by Side Refrigerator

1 Answer

Purchased a Whirlpool Model w8TXNGFW0 Oct 2012. Food freezes on top shelf and freezer starts to thaw. Repair man said it will always do that because it was a less then $600 fridge and that's wha


talk with a lawyer and get a refund as the fridge is not fit for the purpose
if the statement is correct then 90% of units around $600.00 would not be working

Aug 27, 2017 | Whirlpool Refrigerators

1 Answer

Freezer turns of in cold weather


Many residential refrigerator / freezers are designed to work at temperature considerably above above freezing. Most modern refrigerator / freezer have a single electric thermostat - located in the fresh food compartment. This lone thermostat will control the compressor to keep the fridge (fresh food) section at the desired temperature (usually between 34 - 38 degrees F). The freezer will get colder regardless of how cold it is already whenever the fridge thermostat turns the compressor on.

Now that you see how the thermostat works, let's look at what happens when the fridge is placed in an unheated space - like a garage. In winter time, the temperature can drop considerably below 38 degrees. If the outdoor temperature remains cold enough, for long enough - it will affect the thermostat in the fridge. The temperature inside the fridge could drop below 38 degrees, preventing the thermostat from telling the compressor to turn on. Meanwhile, the temperature in the freezer compartment slowly rises from the normal -10 to 0 F degrees. It will continue to rise until it is the same temperature as the fresh food compartment or until the thermostat in the fresh food compartment tells the compressor to turn on again. This means the freezer contents will thaw.

If the temperature in the garage is even in the 40 to 50 degree range, the loss of cold in the fridge may not happen often enough to keep the compressor coming on often enough to keep some freezer items frozen solid - such as ice cream. Remember, water freezes at 32 degrees F, other products may require lower temperatures to remain frozen, and could thaw at 28 or other temperature.

Good luck!

Feb 13, 2012 | Refrigerators

1 Answer

Freezer not freezing freezer compartment and cooler compartment not cold. frozen goods are all thawed. lights still operate when door opened


Fan Problems
One of the most common reasons for the freezer to start failing is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Other Causes
Several other problems could be keeping your freezer from freezing:
There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.
If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.
The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.
If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.
Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food.

Hope this will solve the issue.

Have a good day! : )

Apr 21, 2011 | Kenmore Refrigerators

1 Answer

Freezer stopped freezing. food started getting soft on top. power light on. green light off. tapped it , green light on. less than 1 yr old.


Hello,

Fan problem is one of the most common reasons for the freezer to start failing, this is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.

It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Several other problems could be keeping your freezer from freezing:

There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.

If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.

The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.

If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.

Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food.


Good luck.

Mar 02, 2011 | Haier 3.5 cu. ft. Chest Freezer HNCM035E

1 Answer

Freezer thawed, fridge leaking. Our refrigerator


Without a type of Freezer, I take it it's a froze free type ? Check the drain for food clogging it or the drain pan and hose to it ( may have a hole in pan or hose. Wrap everything but be sure to clean the unit from food that lays at the bottom .

Jul 15, 2009 | Refrigerators

1 Answer

Freezer not freezing


you may have defrost problem or check fan by compressor

Apr 04, 2009 | Roper RT18DKXKQ / RT18DKXKT Top Freezer...

2 Answers

Food is freezing


usually there is an adjustment at the back for the difference between the fridge and freezer compartment. Often is just a vane that blocks freezer air, too much air would freeze the food. Normally you set the fridge thermostat for a normal food temp, then adjust the air to keep the food warmer than the freezer.

Jan 28, 2008 | Arctic Air R22CW Refrigerator

Not finding what you are looking for?
GE GSS25LGM Side by Side Refrigerator Logo

Related Topics:

73 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Sal DeAngelo

Level 3 Expert

2180 Answers

yadayada
yadayada

Level 3 Expert

76109 Answers

dweatherby

Level 2 Expert

239 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...