Question about Xerox Phaser 8200 Laser Printer

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Lock down printer prints page then locks down as it exits the upper roller and holds the paper in the exit roller which creates a paper jam error?

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  • Martin59 Jun 01, 2008

    As soon as I turn it on, I get "Exit door paper Jam," but there are no papers jammed. Also there is no specific code;

    When I open the exit door, I see a short dense hanging coil; possible it was originally connected somewhere, but I fail to see where it is supposed to be connected.

    Any help will be appreciated

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  • Master
  • 2,072 Answers

Is sounds like your exit sensor actuator has been knocked off. It's not seeing the paper hitting the exit sensor and shutting down.

Posted on May 08, 2008

  • Rick Kasper May 12, 2008

    For clairity what is the 3 digit jam code?

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1 Answer

My 3175 is jamming on the paper rollers each time I try to print. The paper feed through partially and then jams; with the printing done half way down the page. I have had a good look inside at the front...


That model has a problem with the exit sensor, it gives false jam errors. It is in the upper left side above the fuser. The part number is 0604-001393 and I believe www.precisionroller.com has the part.

Feb 04, 2010 | Samsung CLX-3175FN Color Laser All-in-One...

1 Answer

13 Paper Jam - but there is no paper inside!


I have a long solution (possibly) to your issue:

Error 13 Paper Jam
  • Paper jams can occur in 3 places: Entry, registration and exit.
  • If the paper isn't picking up out of the paper tray, visually inspect the pickup roller. If it looks shiny, replace it. You should also replace the separation pad as they work together. On the 4L/4P/5P/6P the pickup roller has a plastic shaft that breaks. You'll have to replace the whole pickup assembly. This requires major disassembly of the printer. Check our printer repair kits for your model printer. If you don't see it listed, email us.
  • If you have an HP 4/4+/5 with an optional 500 sheet feeder that's jamming, check the balance knob adjustment. Center it with a full **** of paper for proper operation.
  • If the paper is jamming at registration or anywhere between pickup and exit it could be a number of things. Check the paper path for torn bits of paper or label residue. On the II/III series, remove the metal registration guide plate (2 screws) and check underneath it. If the pickup rollers are moderately worn, the paper will stop just short of the registration roller. On the 4L/4P/5P/6P remove the screw holding the oblique roller assembly (Inside front of printer) and pull out and inspect the assembly and the area under it. On the HP 4/4+/5 pivot up the metal plate and check underneath it. Check the roller assembly on the left side for torn scraps of paper (a flashlight or torch is necessary).
  • Make sure paper cassettes are firmly seated, corner tabs aren't bent. Some trays have lifting springs that could pop out if tray has been dropped.
  • On HP IIP/IIP+/IIIP printers if the paper scrunches up at the toner cartridge you'll need our Inside Accordion Jam Repair Kit.
  • Check your software settings in the program you are attempting to print from. Do you have the correct paper size specified? If you have a different paper size than what is in the tray, you'll get a paper jam.
  • Exit jams are frequently caused by exit sensors. These sensors are typically mounted on the fuser assembly or adjacent to it. They are plastic arms that block and unblock an optical sensor. The arms can get stuck or knocked out of place when clearing paper jams. The optical sensors can also get dirt blocking the photo cell. Clean the sensor and check for free movement and proper installation of the sensor arms.
  • On HP II/III series exit jams are mostly caused by worn gears. The best way to troubleshoot this is to defeat the door interlock (see door interlock photo on troubleshooting page). Press down on the arm on the top right of the fuser. Initiate a test page. While holding down the arm, press one of the metal cartridge detect switches just below the door interlock. Watch the movement of the gears. You will get a 51 error because the door is open. Recycle power to get rid of error. There is an arm gear on the lower right of the fuser that can shed teeth. There is also a 14 tooth gear below the large gear on top of the fuser. You can also manually rotate the large gear and check for binding or crunching. If that happens, then replace the 14 tooth gear. On the door, there are some delivery coupler gears that mate with the fuser and drive the exit roller. Check the gears for excessive wear. Replace if necessary. If the paper gets almost all the way out and jams, replace the exit roller or the exit roller assembly. If the error occurs after fuser replacement, check and see if the connector on the left of the fuser is properly mated with the one in the printer.
  • On HP IIP/IIP+/IIIP printers if the paper has accordion folds on the bottom and jams on exit, order our Top Output Accordion Jam Repair Kit.
  • On HP 4/4+/5 printers the most common cause of exit jams is the exit assembly. Order our 4/4+/5 Exit Jam Repair Kit. Exit jams in the fuser can be caused by a broken fuser drive gear or a broken gear on the fuser. Remove the fuser and check the gear inside the printer for broken teeth. Manually turn the gears on the fuser and check for smooth operation. Check the paper exit sensor arm for proper mounting and free movement.
  • Check to make sure the rear door is closed on the printer. Open doors can cause 13 paper jam indications.
  • On the 5L/6L check the registration sensor arm below the pickup roller. Also check the exit sensor arm (bottom center of the fuser). These arms frequently get stuck or dislodged clearing paper jams. On these printers, if you are experiencing frequent paper jams, order our 5L/6L Multi-Sheet/No Feed Repair Kit
All this comes from:

http://www.fixyourownprinter.com/reference/errorcodes/hp

Good luck with it, I love the HP LaserJet 4 series of printers. I used to warm my coffee on the top of the fuser when I was doing large print jobs :-)

If this information helps, please give me a rating, thanks!

OpenSource13

Apr 07, 2009 | HP LaserJet 4 plus Printer

1 Answer

How to clear paper jam in output bin


The printed page comes through the hot fuser at the top of the printer, through the exit rollers an end up in the exit bin.
We cleared a massive paper jam out of the fuser, by removing the grey surround on top of the printer. The plastic hooks that hold it in place get broken in the process, then you will the jammed paper between the fuser rollers, and the exit rollers. A technician can do it for you, but is unessersarly costly.

Dec 21, 2008 | HP Color LaserJet 2600n Printer

1 Answer

Paper Jam


1. First, clean your printer. Get some spray-n-wipe cleaner and a clean cloth and clean the entire inside of the printer. Also ensure your paper isn't dirty. Now print a test page. Does the symptom persist?
2. Remove all jammed paper. Check the paper tray first. Look closely at the paper rollers nearest where the paper exits the printer; this is a common source of jams. If you’re trying to print labels, they will often jam just before exiting the printer.
3. Try to print a test page. Does the printer still jam? If you can find no source of the jamming, check the printer's message display window and refer to your user’s manual to look up the printer error code.

Sep 16, 2008 | HP LaserJet 4mv Printer

1 Answer

Everytime I try to print to my PIXMA 9000 I get an error from the print spooler that the printer is not responding. THe print job starts to print, stalls after a few lines.


1. First, clean your printer. Get some spray-n-wipe cleaner and a clean cloth and clean the entire inside of the printer. Also ensure your paper isn't dirty. Now print a test page. Does the symptom persist?
2. Remove all jammed paper. Check the paper tray first. Look closely at the paper rollers nearest where the paper exits the printer; this is a common source of jams. If you’re trying to print labels, they will often jam just before exiting the printer.
3. Try to print a test page. Does the printer still jam? If you can find no source of the jamming, check the printer's message display window and refer to your user’s manual to look up the printer error code.

OR=

1. Check the printer and/or the software to see if "manual feed" is selected. If manual feed is selected, the printer may be looking for paper in another tray.
2. Reseat paper. Ensure printer is on-line. Check for paper jams or obstructions.
3. Likely suspect: paper-out sensor is damaged or broken. Consult a computer repair shop.

Sep 16, 2008 | Office Equipment & Supplies

1 Answer

Copier canon mf4150 says it has a paper jam, but there is no paper jam.


1. First, clean your printer. Get some spray-n-wipe cleaner and a clean cloth and clean the entire inside of the printer. Also ensure your paper isn't dirty. Now print a test page. Does the symptom persist?
2. Remove all jammed paper. Check the paper tray first. Look closely at the paper rollers nearest where the paper exits the printer; this is a common source of jams. If you’re trying to print labels, they will often jam just before exiting the printer.
3. Try to print a test page. Does the printer still jam? If you can find no source of the jamming, check the printer's message display window and refer to your user’s manual to look up the printer error code.

Sep 16, 2008 | Office Equipment & Supplies

1 Answer

Paper jam on back rollers


If it jams every time while printing only 1 page and stops just past the exit of the fuser unit, it is most likely that there is a problem with the paper exit sensor on the fuser unit. We have many of the 1700N printers and have seen several times that the paper exit sensor actuator arm gets broken off when removing a paper jam.

Sep 15, 2008 | Dell 1710n Laser Printer

1 Answer

My printer only jams when printing multiple pages


Is there a specific code you are getting when the machine stops?
It can be a few things, one would be a 3 letter number code, the other a 8 digit number listed as xx,xxx.xxx.
That would help greatly in determining your problem.

May 13, 2008 | Xerox 8200/DP Thermal Printer

2 Answers

XEROX 5328


That is an exit Jam code in the fuser.
You may just have one of the fingers bent straight down blocking the paper.
There also may be a secondary code that is causing the E-4-0.
But that is where to start. Look under the exit web cover for a piece of paper crumpled in that area.
Once there you may have to remove the fiser web cover to remove that jam and straighten out the finger.
MAKE SURE IF YOU GO INTO THAT AREA TO UNPLUG THE MACHINE.

Dec 07, 2007 | Office Equipment & Supplies

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