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Phone says enter "puk" code - LG Neon GT365 Cell Phone

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A request for a PUK code ("Personal Unlocking Key") will appear on your phone if your SIM card PIN code is entered 3 consecutive times incorrectly.

Your SIM card will then become "PUKed" or Blocked. This is a security measure to protect your service.

You need to call the Customer Service department of your cell phone provider and they will give you the PUK code which will unblock your SIM card.

Posted on Mar 15, 2011

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2 Answers

S5830. Where can I get PUK code?


For Telstra
https://service.telstra.com.au/general/pinpuk/pukCodeRetrieval.html
go to this website and enter details
For Optus
Get your PUK over phone
have a pen and some paper handy
PREPAID
call 555
enter PUK code into handset
POST PAID OR PREPAID FROM OTHER PHONE
Dial 133 937 from another phone
select option 1
enter mobile number, and 4 digit optus privacy code if known
enter PUK into handset
if you dont know pin, hold line for further options
select technical support option
retrieve PUK code option
enter D.O.B. if requested
after a brief moment, your PUK code will be read out then repeated
enter PUK into handset

Oct 07, 2015 | Samsung Galaxy Cell Phones

1 Answer

I forgot my puk code


Does this help? I have copied and pasted it from the www.att.com Support tab under the Wireless heading. I searched for Obtain PUK code.

Obtain a PUK Code

Instructions: When the error message "ENTER PUK CODE" is shown on the screen of the device:
  1. Log into myAT&T.
  2. Select Wireless from the myAT&T tab at the top of the page.
  3. Select Phone/Device.
  4. Click Unblock SIM Card.
  5. A new page will open, containing the PUK code for your phone. Enter the code on your phone's screen to unblock the SIM and create a new PIN.
Unblock SIM Card
  1. Enter the eight-digit PUK code on the phone, then press OK/Yes.
    Note: Some Motorola phone users need to enter **05* if "enter PUK" is not already displayed. After entering **05*, enter the eight-digit PUK code and press OK.
  2. Select a new PIN code, then press OK/Yes.
  3. Re-enter the PIN code, then press OK/Yes.
  4. If the codes were entered successfully, the phone is ready for use.
If the incorrect PUK code is entered 10 times in a row, the SIM card becomes permanently locked and a new SIM card must be purchased. If the device is requesting PUK2, call Customer Care at 800-331-0500.

Aug 06, 2014 | Apple iPhone 4 Black Smartphone

2 Answers

Code to unblock puk codes


to my knowledge, this cannot happen without someone actually locking the sim, so you may want to contact your employer, but just in case your employer doesn't know whats happening,
here are instructions to find your puk code for att, if you have a different carrier, contact their customer support for further instruction

Obtain a PUK Code

Instructions: When the error message "ENTER PUK CODE" is shown on the screen of the device:
  1. Log into myAT&T.
  2. Select Wireless from the myAT&T tab at the top of the page.
  3. Select Phone/Device.
  4. Click Unblock SIM Card.
  5. A new page will open, containing the PUK code for your phone. Enter the code on your phone's screen to unblock the SIM and create a new PIN.
Unblock SIM Card
  1. Enter the eight-digit PUK code on the phone, then press OK/Yes.
    Note: Some Motorola phone users need to enter **05* if "enter PUK" is not already displayed. After entering **05*, enter the eight-digit PUK code and press OK.
  2. Select a new PIN code, then press OK/Yes.
  3. Re-enter the PIN code, then press OK/Yes.
  4. If the codes were entered successfully, the phone is ready for use.
If the incorrect PUK code is entered 10 times in a row, the SIM card becomes permanently locked and a new SIM card must be purchased. If the device is requesting PUK2, call Customer Care at 800-331-0500.

... good luck

Jan 05, 2014 | Samsung Cell Phones

1 Answer

I need a puk code


Assuming you are an AT&T Customer
When the error message "ENTER PUK CODE" is shown on the screen of the device:
  1. Log into myAT&T.
  2. Select Wireless from the myAT&T tab at the top of the page.
  3. Select Phone/Device.
  4. Click Unblock SIM Card.
  5. A new page will open, containing the PUK code for your phone. Enter the code on your phone's screen to unblock the SIM and create a new PIN.
Unblock SIM Card
  1. Enter the eight-digit PUK code on the phone, then press OK/Yes.
    Note: Some Motorola phone users need to enter **05* if "enter PUK" is not already displayed. After entering **05*, enter the eight-digit PUK code and press OK.
  2. Select a new PIN code, then press OK/Yes.
  3. Re-enter the PIN code, then press OK/Yes.
  4. If the codes were entered successfully, the phone is ready for use.
If the incorrect PUK code is entered 10 times in a row, the SIM card becomes permanently locked and a new SIM card must be purchased. If the device is requesting PUK2, call Customer Care at 800-331-0500.
If you need additional assistance, get more help here.

Apr 15, 2013 | Cell Phones

2 Answers

My phone ask for puk code


PUK Code
PUK stands for Personal Unblocking Key. This is a unique eight-digit code specific to your SIM card. This is required when the PIN number to unlock your mobile phone is entered incorrectly 3 times. You are then given 10 attempts to enter your PUK code. If an incorrect PUK code is entered after the 10th attempt, you will block your SIM card permanently and will require a new SIM card from your mobile phone provider.
PUK codes can be obtained through the following ways - The PUK code is in your SIM card documentation Starter Pack. If you do not have this then - Please contact your phone service provider.
Your cell phone service provider can give you the PUK code once you give them your account details and they have confirmed your identity. For details to obtain the PUK code for the SIM card, please click on this link and follow my instructions.
http://www.fixya.com/support/r5705889-puk_code

Mar 11, 2013 | Cell Phones

1 Answer

I forget my samsung c3630 passward how i fi x thir


You need to get the PUK-Code. If ypu enter the PUK-Code you can enter ypur phone and restore your password. Now... there are 2 possibilitys to get that PUK-code:

1. Look in the package of your phone. There should be a paper that belongs to your sim-card. Somethimes you find that PUK-Code also on your cellphone-contract.

2. Make contact with your provider. He will ask you some questions to ensure it is really your phone. If it is your phone, he will give you the PUK-Code.


Now when you have the PUK-Code you may enter the wrong password two or three times untill the PUK-screen shows up.
Enter the PUK-Code given by your provider or found on the papers.

Don't insert a false PUK-Code or else your phone will be locked.

Jan 28, 2013 | Cell Phones

2 Answers

Puk blocked


For PUK codes, you can attempt 10x to enter the PUK codes in your phone. Once you enter incorrect PUK codes 10x,you'll recieve PUK blocked then what you need is to enter the PUK2. Make sure that you will enter the PUK2 correctly because if you enter incorrect PUK codes 10x,you'll recieve PUK BLOCKED error again. This time,you need to ask your service provider for SIM replacement.

Dec 11, 2011 | Samsung Cell Phones

1 Answer

Phone saying enter puk code


Hi,

Puk/PIN code is a security code that protects your SIM card, it is unique eight digit code specific to your SIM card. This code is required when the PIN number to unlock your mobile phone is entered incorrectly 3 times. You are then given 10 attempts to enter your PUK code. If an incorrect PUK code is entered after the 10th attempt, you will block your SIM card permanently and will require a new SIM card from your mobile phone provider.
PUK codes can be obtained through the following ways -
The PUK code is in your SIM card documentation Starter Pack.PUK stands for Personal Unblocking Key.


You can contact to your mobile phone provider, along with documentation or you total identification, and soon after they could give the PUK code.

Hope this helps.


Thanks

Oct 31, 2011 | Samsung SGH-U900 Flipshot Cellular Phone

1 Answer

I enter my pin code 3 times wrong, then it's telling me i need to unlock my phone by enter the PUK code. Can you help me to find this PUK code? thank you


Hi,

The phone asks for PUK code ( Personal Unblocking Key )c85fe00.pngif an invalid PIN code is entered repeatedly

PUK code is related to the SIM card you are using in your phone and not the phone itselfc85fe00.png

Soc85fe00.png kindly call the Customer support of your cellular service provider and they will provide you with the PUK code free of charge

Please note: Entering a wrong PUK code ten times in a row permanently disables the SIM card. Soc85fe00.png please be careful while entering the PUK code

Hope you will find this information helpful.c85fe00.png Thanks for using FixYa

Oct 28, 2010 | Sony Ericsson Walkman® W880i Cellular...

1 Answer

Yh need me puk number


What is a PUK code? A PUK code (Pin Unlock Key) is required when you enter an incorrect PIN 3 times. After entering the wrong PIN 3 times, the card will be locked and you will need to get a PUK code from your phone company to unlock it.
What should I do if my phone says Enter PUK Code? How can I get a PUK Code? You can receive your phone's PUK code by calling your phone company Customer Care.. Once your PUK has been received, it will need to be entered into your phone to set a new PIN code. If the wrong PUK code is entered ten times in a row, the SIM card becomes invalid and you will need to purchase a new SIM Card. The phone will display "PUK blocked call operator".

Jul 13, 2009 | Samsung SGH-D900 Cellular Phone

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