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I can't get FIXYA to stop charging my Debit card every month. The number I call says to go to cancel@FIXYA.com I have done this numerous times. Never a real person to talk to. I never have used your service nor do I want to. Give me a refund and stop charging my card David L. Allen 620-947-3727

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  • Anonymous Mar 21, 2014

    I want to cancel my automatic payment for the minutes I receive each month

  • Anonymous Mar 31, 2014

    Used debit card to secure $60 for horseback ride with grandson. He is not yet 8. How long does it take for refund?

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Hi,
To cancel your subscription, please send and email to Customer Service of Fixya.com as they handle premium matters.
Email address is as follows:

premium.support@fixya.com

Hope this info will help you.
Thanks.

Posted on Aug 30, 2010

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Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017

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I am trying to set up a net flicks account


Pretty easy to do but requires a credit or debit card. Go to www.netflix.com when the page loads click the join free for a month (still have to have a credit card or debit card). Fill out the form click submit and enjoy netflix. Note, you may decide prior to the end of the free month to cancel if so you are not charged.

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Aug 03, 2016 | Computers & Internet

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I logged on to a site, www.recordsbase.com for a free 7 day trial. I had to give them my credit card info so if isn't canceled 2 day prior of the 7 days, the would start taken money out of my account.


yes they will, you need to cancel the trial. no free trial of anything is worth giving your bank details. the small print will say something like " if you dont cancel within 7 days we will take £££ by direct debit every *** " why would they need your bank details for a "FREE" trial ?.. thats because most people forget or dont know how to cancel so they get at least one payment out of your "free" trial . if they do take a payment and its a monthly subscription you will still have to cancel the free trial because if you only cancel the direct debit they can still charge you because they are supplying a service. get in touch with them straight away. ( hopefully you havent signed up to 12 months contract starting when free trial stops )

May 31, 2015 | Televison & Video

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I want some body to call me I didn't want this free which you charge me $99.00 to join your membership my number is 502 215 6636 please.Thank you.


You have to contact magicjack Customer Service about your complaint.


International VoIP Phone Service Customer Care Support magicJack

It is at no cost to you, but they will not know you are complaining unless you contact them.

OR you can logon to your account using the phone number above and cancel it yourself.

https://web03.magicjack.com/my/index.html?

Feb 13, 2015 | Computers & Internet

1 Answer

I have cancelled my subscription to Driverupdate. Will you no longer bill me?


I had something similar with a company who for $3 per month charged me after I cancelled it. No emails would stop them, so I went into the bank and said I lost my card, eventually got a new card and that was the only way to stop them debiting my account.
If you have given them your account number to debit instead of your card number, then you may have more problems with them.
Don't know about the company so not sure how reliable they are.

Feb 10, 2015 | Microsoft Windows XP Home Edition

1 Answer

Cancel payments


Automated payments debited from your checking account or against your credit card can prove to be quite convenient.
Automatic debits can be payments for loans, life insurance premiums, cable bills, Internet service and many other transactions.
Sometimes you want these transactions stopped.
If you decide to open a new checking account the automatic debits should be discontinued from the old bank account.
The company responsible for the debits will need adequate notification to keep the debits from going through another month.

Review your bank account statement or credit card statement to see which automatic debits are going through.
You could have several automatic debit transactions deduction money from your bank account. Decide which ones you want to stop or cancel.
Locate the contact information for that particular merchant.
Call the merchant responsible for the automatic debit.
The toll-free customer service phone number should be on the merchant's statement.
Let the representative know you want the automatic debits stopped.
The representative will stop the automatic debits per your request.
Some companies need four or five days prior to the automatic debit.
Without adequate notice the automatic debit may occur one more time.
The following month you should not see the charge.

Send a letter to the merchant.
Sometimes it may be difficult to reach a merchant by phone; if this is the case, the website Credit Info Center recommends sending the merchant a certified letter with a return receipt.
It will take a little longer to get your charges stopped by mail.
Take a look at your bank statement.
Make sure the automatic debits have been cancelled.
If the charges continue, follow up with the merchant.
Ask for a confirmation letter confirming the automatic debits have been cancelled.
http://www.creditinfocenter.com/budgeting/stop-automatic-debits.shtml

Nov 07, 2013 | Computers & Internet

1 Answer

How do I cancel direct debits


When subscribing to services or products that require a monthly payment, it can sometimes be a hassle to keep contacting the service provider each month to make your payment.
If you are like many individuals, you will opt to have the payments automatically deducted from your banking account.
While this automatic debit option may seem momentarily convenient, in the long term it can be risky.
Even if you are no longer receiving the products and services, some companies will continue to debit your account.
If you have decided that you no longer want the automatic debits from your bank account to be made, there are easy resolutions to stopping the payments.

Call the customer service telephone number of the company that is making the automatic debits from your bank account.
If you don't have a telephone number for the company, visit the company's website and look for the "Contact Us" link.
Most legitimate companies will have contact information on their site.
Select the option to speak with a billing or sales representative.

Advise the company representative that you no longer want the automatic debits to come out of your bank account.
Be sure to get the representative's name and a confirmation number just in case you later need proof that you did call in and make the cancellation request.

By Mail

Write a cancellation letter to the company stating your desire to stop the automatic debits.
Be sure to include your account number on the letter as well as your signature and the date the letter was written.


Make a copy of the signed letter for your own records.


Mail the cancellation request letter to the company that is deducting the automatic payments from your bank account.
If you don't have the mailing address, you can visit the company's website or contact customer service to get it.
Note that some companies require that your request be submitted within a certain amount of days before the next billing cycle.

Through Card Issuer

Contact your bank or the financial institution that provided you with the debit card if you notice that the automatic debits have not stopped.


Ask the bank representative to place a block on your account or debit card so that the automatic debits are stopped.
There may or may not be a fee assessed by your bank to initiate the block.

Request that your banking institution completely cancel your debit card if the option to place a block on the card is unavailable.
After your old card is cancelled, your bank will issue you a new replacement card.
Ask for the bank representative's name and a reference number for your own personal records.

Nov 04, 2013 | Computers & Internet

3 Answers

I want to cancel my subscription to Cupid.com but it will not accept my password on the cancel account bit, although it will allow me on the site with it. What can I do. I really don't want to be...


If it is a direct debit, just call your bank and they will stop the transactions. Might i suggest in the meanwhile, that you try another web browser? It might be the case that the information is not being sent properly (very unlikely but you never know!). I'd recommend Chrome or Opera, they're both very nice and are relatively standards compliant.

Thanks,
Moza

Aug 30, 2011 | cupid.com

1 Answer

I want to cancel my subscription to Zone Alarm. My account was charged without my permission and I want it credited. Please contact me via email dmc3262@hotmail.com


your debit or credit card company can cancel the charge and refund any over draft fees if you report it within 60 days. the number to call is on your card.

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