Question about Office Equipment & Supplies

1 Answer

Printer is hpoffice jet 14550 all in one stops printing and red arrow comes up. keep changing cartridge and no help

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 4,737 Answers

The Red light with the arrow indicates that the printer is having a paper jam. You need to check the actual paper jam and clear if you can find them. First open the Rear access door and check for any piece of paper very carefully, even foreign particles like thread or something similar objects can cause this error. Use a flashlight and inspect the machine very carefully. Also open the front access door and do the same. If you are sure that there's no more actual paper jam and the problem still persists, then remove all the cartridges, turn off the printer, disconnect the power cord and the usb cable [don't forget to switch off the adapter from the Mains (switch)]. Leave it Off for at least 5 minutes (should be minimum 5 minutes, otherwise it's not worth trying, most people don't want to wait for that 5 minutes and the problem never leaves and they think it's not helpful) and, while you are waiting, you can check the Cartridge Contacts (golden colored contact points) on the printer and wipe them clean using a clean cloth or a brush (you can add acetone or alcohol in the cleaning). Now press the power button several times before you switch in. Reconnect the power cord, switch on the Mains and, power on the machine and keep pressing the power button, once it's On, you'll see the cartridges missing error. Just ignore and leave it on for few minutes. After about five minutes, reinstall the cartridges and press cancel button while you are installing them. Close the cartridge Access door and check whether if the problem's gone or not. This will definitely clear the blinking error light if there's no actual paper jam. So you should make 100% sure that there's no paper jam, or any foreign particles stuck on the rollers or on the carriage.

If you need further help, let me know.

Good luck.

Thanks for using FixYa.

Posted on Aug 30, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How to remove print head in a HPOffice jet6500a

Turn printer on. Lift the entire top of the printer up. The ink cartridge tray will come to the center of the printer. Push the plastic tab of the cartridge you want to replace and lift it up and towards the back.Remove all wrappings on your new cartridge and reverse this procedure to re-install.

Mar 11, 2014 | HP Officejet 6500A Plus Wireless...

1 Answer

HPoffice jet #J4580 printer wont recognize Costco refilled Cartridge

This model HP printer may only let you use genuine Canon/Epson printer cartridges. If you try to refill these ink cartridges it will not work because the HP cartridges have an embedded chip in the cartridge that detects the empty cartridge even though it has been refilled.

Mar 28, 2013 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Hello I have an HPoffice jet J4500 series,my problem is :I was change the HPInk cartridge #901,and since the printer is in shutting down,and the light cannot be in off,please help me thank you. Maria

1. Make sure that:
a. Your HP All-in-One is plugged in and turned on.
b. The specified print cartridges are installed correctly.
c. The recommended paper is properly loaded in the input tray.
2. Reset your HP All-in-One:
a. Turn off the HP All-in-One by pressing the On button.
b. Unplug the power cord from the back of the HP All-in-One.
c. Plug the power cord back into the HP All-in-One.
d. Turn on the HP All-in-One by pressing the On button

Sep 01, 2011 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Whenever I print color, entire page comes out blue. I have replaced the cyan cartridge (twice) and the Laser Transfer Kit. Sometimes there are thick blue streaks in addition to the overall blue color. What...

Run the "disable cartridge check"
It will be in the Diagnostics.
Once you start the test, you can remove all the cartridges. Put the cyan in the black cartridge slot.
print a config page. If it is all blue, you have another bad cartridge. If it prints correctly(minus the other colors)...continue
Now put the magenta in the cyan cartridge slot. Print the config page again. If you have red all over the page, you have a problem with the slot itself.
Press the STOP button and then select EXIT diagnostics. Put the cartridges back where they all go and run CALIBRATION more than once.
Select/menus/down arrow/configure devce/select configure device
Down arrow/print quality/seect print quality
Down arrow/ calibrate now. Select it and wait.

Oct 25, 2010 | HP Color Laserjet 3550 Printer

1 Answer

My hp printer 960 c ligth keep blinking red

One or both ink cartridge is failed.First remove the cartridges and clean the contacts on the carriage unit using piece of cotton and some alcohol.If problem persist open the cover and look where the carriage unit stops.There is two marks on the left side where the carriage stops.On the carriage there is a yellow arrow.If this arrow show left mark the color cartridge ia failed and need to be replaced.If the arrow show right mark replace the black cartridge.If you replace both cartridges and problem still persist carriage unit or logic board assembly is failed and your printer need service.

Nov 26, 2009 | HP DeskJet 960c InkJet Printer

1 Answer

I have a C6280 Printer, I changed some ink cartridges that were low and keep getting a message saying that one of the cartridges I changed is empty. I have tried several new cartridges with the same...

first check before inserting the cartridge.remove the protective tape from the printer .clean the electrical contacts on the cartridge as well as the electrical contacts in the printer with a lynt free cloth.if that does not work try to do a semifull reset
press the red eye removal and print photo simultaneously.then red eye, print photo,red eye. then u will get a service menu . use the down arrow button go to reset a semifull reset.turn off the printer . again turn it on . if that does not work u need to repair the printer

Sep 12, 2009 | HP Photosmart C6280 Printer

7 Answers

Epson sx 205, can't change the cartridge

With the power on and the lid up, click on the red stop (left panel). You will notice the cartridges move to the left and then they come back and stop halfway. Afterwards you should be able to slide the cartridges manually with your hand to the larger area on the right where you could do the cartridge change. Once you've moved it to that area just the lift the cover where the arrow is.

Jan 12, 2009 | Office Equipment & Supplies

1 Answer

2600n prints greenish little reds

i have priner hp laser jet 2600n but it is printing very low any pic if i print it is come very low color i changed toner cart but still same problem.

Sep 03, 2008 | HP Color LaserJet 2600n Printer

1 Answer

Hp office jet 7210 all-in-one printer

Hi , this is definitely a print head issue of the printer. You can just try one more thing - press set up on the printer - go to print reports - press ok / enter - go to self test report - press ok / enter
If the report comes entirely in red the printer needs servicing from the local service centre.Ithappens only if the nozzles of the cartridges are blocked and they do not let the ink pass out how many ever times you replace the cartridges.

Mar 26, 2008 | HP Officejet 7210 All-In-One InkJet...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

17 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts


Level 3 Expert

8064 Answers


Level 3 Expert

2237 Answers


Level 3 Expert

79123 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides