Question about RCA Pearl TH1102 MP3 Player

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Unable to download on the player, on the screen it says, "please update song license at PC". I don't know what that means! Could tell how to do this? Thanks!

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  • 4,472 Answers

There are a few reasons it can do this. Do you download your mp3's from a music provider?
Why won't the M4304 MP3 player play back songs downloaded from my paid Music Server Provider subscription service?

  • The internal clock in your portable player may not be up to date. Downloading a new subscription song from your Music Server Provider should update your player's clock and allow it to playback all your songs again.
  • The license for your subscription songs may have expired. Synchronize your device with your PC again to obtain an update to your license. If the problem persists, please contact your Music Service Provider for additional support.
Why won't the M4304 MP3 player transfer subscription music content to the player?
  • To enable function of transferring subscription music content, select MTP mode under Protocol in the Settings menu.
If you need further assistance let me know.
Thank you,
Lee

Posted on Aug 30, 2010

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Posted on Jan 02, 2017

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1 Answer

My sansa fuze is telling me i need to synchronize to continue music subscription? What do i do?


Hi There. I can understand your problem.

When we say synchronize it means that the license for the songs which you transfered got expired. If you have chosen rhapsody for transferring songs then follow the steps.

1) Deauthorize Computer. ( In rhapsody menu, go to tools menu there u will find this option)
2) Deauthorize device (By connecting the device in to rhapsody, right click on device where u will get this option).
3) Rename DRM folder in windows OS.
4) Go to rhapsody folder c:/prog files/rhapsody
5) Run the 3 files ( Del Helix License, Update Helix Componetns and Update windows components)
6) Then you will be redirected to the web page where u need to click on upgrade (But before u clilck on upgrade please install the activeX control, which will be popped up below the address bar)
7) Restart the computer
8) Launch rhapsody, it will take u to the setup
9) Follow the on screen instruction.
10) Sign into rhapsody account
11) Authorize computer
12) Connect the device
13) Authorize device
14) Download and transfer new song into the device
15) Unplug the device and try to play it
16) This should work..

NOTE : When we update the windows component please make sure that we use IE as default browser

Still if u have any issues kindly revert

Jan 12, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

CAN NOT PLAY;LICENSE HAS EXPIRED......


do you still pay for your napster service, if not, that why your tracks have expired, if you do, then just hook up your mp3 player to your PC and it should update the licenses on the tracks

if you dont pay for napster anymore, one thing that maybe worth trying is setting the clock on your PC back to a date prior to the subscription expiration date and try playing a few songs without being connected to the internet. If the PC is not online, Windows has no way of telling if the time change is to correct a wrong time or deliberate.

I am not sure what Windows Media Player does when the expiration comes. If it modifies the song itself, then it may still be possible to play songs that you haven't tried playing after the expiration date if you set the clock back.

However, if Windows Media Player logs that the licenses have expired in its license database, then there is pretty much no hope in reactivating them by setting the clock back. Much like setting the clock back on expired shareware software

Finally, if you are willing to resume your Napster subscription, then chances are that your music will re-activate once your subscription is live.

Jul 07, 2009 | Sony Audio Players & Recorders

1 Answer

No license to play/sync license from PC - Zen Creative V Plus


> 2 years ago

> no license to play

> Sync[hronize] license from PC

Connect the player to your PC.
Launch the software on your PC.
Click the "synchronize" button, to "push" the licenses from your PC "down" to your player.

May 02, 2009 | Creative Labs Zen V MP3 Player

1 Answer

When playing my mp3 the songs that i have downloaded off my pc from a paid site, across the screen of the sansa says synchronize to continue your music subsription. the songs will not play please help me


Even though you should be able to resynchronize the files through Rhapsody in order to update the licenses on the music files, in my experience with this player, you have to go through a long, painful process:
1) Open Rhapsody
2) Connect your mp3 player to the computer
3) Delete the songs off the player itself using Windows Media Player - but make sure you still have a copy of these songs on your computer
4) Reload the Rhapsody songs

If your subscription to rhapsody expires, you will no longer be able to use the songs unless you buy them from the Rhapsody Mp3 Store.

-Tha Mp3 Doctor

Mar 22, 2009 | Audio Players & Recorders

1 Answer

Not working


The license on the songs has expired, and that's the problem with DRM-protected WMA's. You will need to renew the license through the music service from which you downloaded the songs. If your subscription has lapsed, you will need to renew it. Then, you'll have to delete the songs on your Walkman, and reload them once you have updated the license.

If you only download and transfer files in mp3 format you will never have this problem, and you can keep the songs forever.

-Tha Mp3 Doctor

Mar 06, 2009 | Sony NW-E405 MP3 Player

1 Answer

MY SANSA WONT SYNC SONGS..


The songs are in the wrong format - they need to be stripped of their DRM license (illegal) or converted to mp3 format.  The best, most legal way to do this is to redownload the songs as an Mp3 file, or re-rip your CD's in Windows Media Player in Mp3 format.
these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC (iTunes), WAV, RA, etc.  In addition, every file format type is in a certain bitrate, size, etc.  By far the most common issue is that the music file contains a license or copyright (especially with WMA or AAC file formats).  Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.   If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu.
Mp3 player product documentation is not straightforward.  If a player supports only non-protected WMA files, it will merely say that it supports WMA – it will not tell which type of WMA it supports.  A player that supports DRM-protected WMA’s will usually indicate such on the box (usually with a Windows Plays For Sure logo – which is actually an ironic misnomer).  DRM stands for Digital Rights Management, and it is a type of licensing system for WMA files.  It is used extensively by mp3 player music services such as Bearshare, LeapFrog, Napster, and others.  Not all DRM licenses are created equal – there are licenses with “play rights,” burn rights,” and “transfer rights.”  Play rights mean that you can only play the song on your PC – it will play fine on your computer, but it will not play in your mp3 player even though it appears to transfer.  Burn rights mean that the song can be burned to CD.  Transfer rights mean that the song can be transferred onto an mp3 player that supports DRM-protected files.  Then, there are unlimited licenses and limited licenses.  Limited licenses only allow you to play a song for a certain length of time. You would have to pay extra to continue using the song after that trial period is over – the time length ranges from a few days to several months or longer.

-Tha Mp3 Doctor

Sep 12, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Rca pearl 1gb


Make sure the songs are in the correct format. Make sure the songs are not AAC, WAV, streaming, or some other non-supported format
Mp3 players are more complicated than ever. This player may only accept DRM-encrypted WMA files. I would first check the songs that you have downloaded to make sure they did not have "temporary" licenses with a fixed end date. You can do this by right clicking on an individual song, clicking on properties, and selecting the "license," "digital rights mgmt" or "media usage rights" tab - the wording varies by configuration. It will give you info on the license. If the song says that it has no license, it will not work with this player. One remedy is to use mp3 converter software to convert all of those wma files to Mp3's - I don't know of any free ones, but you can certainly look for free Mp3 Converters. Another remedy on unlicensed songs is to hit the "acquire license" link in the license tab, if one exists.
-Tha Mp3 Doctor

Jan 12, 2008 | RCA TH1101 MP3 Player

1 Answer

Please help me on this."update to PC" what will i do?


Do you have a subscription with a music company? if so what you will have to do is to download a new song and transfer it to the device so you can acquire new licenses for the song...if you dont have a subscription you will have to format the player so you can delete all the songs from it...

Jan 01, 2008 | Samsung Yepp YP-T9 Digital Media Player

1 Answer

YP-U2JXB & YP-U2JZW Won't sync...Help!


Error C00D1236 virtually always indicates one of two things:

1) The device is trying to sync hidden files--are there any?
2) There is licensed media that is being synced, and the license is either corrupt or has expired. If you have any licensed media, then try going back to where you purchased it (in an iTunes-like music management program? In WMP?) and refresh/renew the license.

The bad news is that until C00D1236 is resolved, you can't sync your device. frown.gif

You can bypass syncing, and directly transfer files, In my computer, the mp3 plaer will be shown as a drive.

Now if one of the two solutions above is not feasible for u, try this:

In case you have a problem to connect your Samsung YP-U2J Mp3 player, you should update Firmware to get it working. The new Firmware may be downloaded from Samsung.com.

CLICK Here to Download : Firmware Update

This error is common with Windows Media Player

Here is the instruction:
  1. Download the YP-U2J Updater
  2. Remove Mp3 player if you already connected to the USB port
  3. Run the program (You should see something like: Please connect the device)
  4. Hold down the Play button and connect the Mp3 Player to USB port (Hold down the play button while you connect the device, you should see a message (normally after 8 seconds) like: Initializing on YP-U2J Updater program screen)
  5. After you hear the Windows chime "new device found" or the message "Initializing" on YP-U2J Updater, you can now remove your hand from play button.
  6. Check the Format Data Area checkbox (By clicking the yes button, you will lose all of your data in your Mp3 player)
  7. Click the "yes" button
  8. Finally, click on the Start button (takes less than a minute). DO NOT REMOVE YOUR DEVICE
  9. IMPORTANT: After updating the firmware, you MUST disconnect the Mp3 player and turn it on. You will see a 20% message for about 50 seconds and it will be restarted automatically.
Update: Please keep in mind that if you sync your Mp3 player with a computer that has a Windows Media Player 9 or 10, you should do these steps again

Nov 22, 2007 | Samsung YP-U2X Digital Media Player

2 Answers

My Samsung YP-T9J MP3 will not play downloaded songs


if you have a error message license error, it means song is not properly authorized to be shared. is this "downloaded song", are they on mp3 format? if they are, try using windows media player, then synch it with the mp3 player. hope this helps!

Aug 17, 2007 | Samsung Yepp YP-T9 Digital Media Player

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