Question about Whirlpool ED2FHEXN Side by Side Refrigerator

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My side by side refri w/ice and water in door makes ice but cant ice from tray to door

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Mine just started doing the same. I purchased this one on Nov 08, 2008. If I take all the ice out of the tray I can see the auger turn and if I put back just a few cubes the system delivers ice thru the door. But, put too many cubes in and the auger won't turn. Piece of junk - out of warranty and and now I pay more to get the buggar fixed. I need to try another company next time.

Posted on Sep 10, 2010

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I'm not sure what the rubber piece is but there are a few reasons that the Ice make will not function. I will list them for you.

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Find the door switch. Press it in to make sure it is functioning. You will know it is if the light turns off when your press it. The fridge is designed to turn off water functions if door is open. If the switch is failing, the fridge thinks the door is always open.

This rubber piece may be some sort of protective cover or a grip to something. It may have fallen off something, and is in the way of the tray seating correctly. If you can remove it with out damaging anything, take it out, and see if the ice make will function after you put the tray back in.

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I have this model and it has stopped making ice for two different reasons. These solutions may not fix your particular problem, but they worked for me.

Problem #1: the water inlet to the ice tray is frozen shut.
Solution #1: Raise the door that hides the ice tray. The water inlet is the black rubber nozzle on the right-hand side that points down into the ice maker. Squeeze the rubber nozzle between your fingers to break up any ice that may have formed inside the nozzle. This will clear the water path into the ice maker. Lower the ice tray door.

Problem #2: an ice cube is stuck in the ice tray.
Solution #2: Raise the door that hides the ice tray. Look for any pieces of ice that were not completely ejected from the ice tray - they are usually partially ejected and are very easy to see. Carefully (but it may require a good deal of force) remove ice cube from tray. Lower the ice tray door.

I hope this helps.

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