Question about GN Netcom GN 9120 Professional Headset

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Plantronics GN9120 microphone is too quiet for listener

I have a Plantronics remote headset on my GN9120. Eveyone I call say that it sounds like I am speaking softly and they can barely hear me. But I can hear them fine. How do I increase the volume on the microphone?

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  • piezodragon Dec 24, 2008

    microphone barely registers sound unless you put it to your lips when you speak. which you cannot do since the microphone isn't repositionable or bendable.

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I've had this same probelm and after much pressing of buttons eventualy fixed it by reading the manual... :s

Last page page of Quick Set-Up Guide under "Transmit volume adjustment":

1.) Make call to another phone user to assist.
2.) Press + and - on the headset at the same time.
3.) Adjust volume by pressing either - and +.
4.) Confirm volume with helper.
5.) Wait for 10secs and the settings will store.

Posted on Jan 26, 2010

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