Dyson DC07 All Floors Bagless Upright Cyclonic Vacuum Logo
Posted on May 08, 2008
Answered by a Fixya Expert

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Hose buckling/crumpling when hoover is turned on

Hi - I'm having a problem when I turn my Dyson DC07 on, that the suction is causing the hose to buckle/crumple out of shape which then means I can’t hoover through the hose. After a short while the motor starts to overheat from trying to maintain suction through the crumpled hose

Is it simply time to buy a new hose, or is there anything else I can do to fix this problem?

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  • Expert 310 Answers
  • Posted on May 09, 2008
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Hose buckling/crumpling when Hoover is turned on
Posted by mildwarthog on May 08, 2008
Hi - I'm having a problem when I turn my Dyson DC07 on, that the suction is causing the hose to buckle/crumple out of shape which then means I can’t Hoover through the hose. After a short while the motor starts to overheat from trying to maintain suction through the crumpled hose is it simply time to buy a new hose, or is there anything else I can do to fix this problem?

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
Dyson DC07 All Floors Bagless Upright
Once you hose starts to breakdown there is really nothing you can do other than replacing the hose. This is true on almost every vacuum on the market because they are using in most case the plastic hose and the heat and the product you pickup breaks down the hose and starts to lose its strength and starts to collapse. You may want to check with your local vac dealer to see if he has a new one or a good used one for ½ the price. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.dyson.com/homepage.asp
Contact Us
1-866-MY-DYSON
(1-866-693-9766)

Dyson Customer Care is available 7 days a week.
· Mon - Fri: 7am - 8pm, CST
· Saturday: 8am - 6pm, CST
· Sunday: 9am - 6pm, CST
[email protected]
Thanks, Don – The Vac Man
Go Ahead. Use Us.

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Hi I agree with the first 2 solutions above but not the 3rd one.
If you have suction coming through the hose when the machine is in upright position then the u bend has nothing to do with this problem.

Right so ... The belt snapped.

The answer to you question is "why did the belt snap" its true that it could just be old age but its more likely to have been caused by a foreign object being sooked up.

How the belt/brushbar/motor interact

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Are the brushes in the base of the vacuum spinning? You wont get much suction from the base of the hoover if the brush bar isn't working?

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Hi there,
I have made a video showing the likely causes for this problem. If you need parts for your Dyson DC07 I would check out nelson vacuums or vacuumspot.
If the video is helpful to you please take a moment to write a comment or give it a thumbs up.
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Hi its Darran at Dyson.

From your description of the problem, it sounds as though the wand/hose is blocked. To test this, please remove the wand from the machine and switch on, testing the suction from the top of the wand handle. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its strong from the hose itself, the wand is blocked and you will need to clear this.

If there is poor suction from the hose, you can remove this by unclipping it from the base of the machine and can then remove any blockages. It is also worth checking the hose for any splits or holes.

If you need any further help or advice, please visit our website at www.dyson.com and check out our support section.

Kind regards
Darran
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