Hi - I'm having a
problem when I turn my Dyson DC07 on, that the suction is causing the hose to
buckle/crumple out of shape which then means I can’t hoover through the hose.
After a short while the motor starts to overheat from trying to maintain
suction through the crumpled hose
Is it simply time to buy a new hose, or is there anything
else I can do to fix this problem?
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Re: hose buckling/crumpling when hoover is turned on
Http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=34170&thid=580414 Hose buckling/crumpling when Hoover is turned on Posted by mildwarthog on May 08, 2008 Hi - I'm having a problem when I turn my Dyson DC07 on, that the suction is causing the hose to buckle/crumple out of shape which then means I can’t Hoover through the hose. After a short while the motor starts to overheat from trying to maintain suction through the crumpled hose is it simply time to buy a new hose, or is there anything else I can do to fix this problem? Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Dyson DC07 All Floors Bagless Upright Once you hose starts to breakdown there is really nothing you can do other than replacing the hose. This is true on almost every vacuum on the market because they are using in most case the plastic hose and the heat and the product you pickup breaks down the hose and starts to lose its strength and starts to collapse. You may want to check with your local vac dealer to see if he has a new one or a good used one for ½ the price. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://www.dyson.com/homepage.asp Contact Us 1-866-MY-DYSON (1-866-693-9766) Dyson Customer Care is available 7 days a week. ·Mon - Fri: 7am - 8pm, CST ·Saturday: 8am - 6pm, CST ·Sunday: 9am - 6pm, CST firstname.lastname@example.org Thanks,Don – The Vac Man Go Ahead.Use Us.
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Hi I agree with the first 2 solutions above but not the 3rd one. If you have suction coming through the hose when the machine is in upright position then the u bend has nothing to do with this problem.
Right so ... The belt snapped.
The answer to you question is "why did the belt snap" its true that it could just be old age but its more likely to have been caused by a foreign object being sooked up.
How the belt/brushbar/motor interact
Your belt simply connects the motor to the brushbar know as Direct Drive. If an object get inside the space between the motor and the brushbar or if it can jam the brushbar then this will cause the rubber to burn. The motor will keep spinning and the belt wont be able to so will snap.
So its easy to see that the belt has snapped and people just think "'oh the belt has snapped"
You might wonder where im coming from here.
Anyway because the brushbar got jammed it may also have been buckled slighty either as a result of the foreign object causing it to stop suddenly from spinning at high speed or/and the result of the heat build up.
The rattling noise you now find your Dyson making is more than likely because your brushbar is buckled and when it spins the bristles are hitting the housing unit.
Your belt will snap again unless you replace the brushbar
I have made a video showing the likely causes for this problem. If you need parts for your Dyson DC07 I would check out nelson vacuums or vacuumspot.
If the video is helpful to you please take a moment to write a comment or give it a thumbs up.
From your description of the problem, it sounds as though the wand/hose is blocked. To test this, please remove the wand from the machine and switch on, testing the suction from the top of the wand handle. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its strong from the hose itself, the wand is blocked and you will need to clear this.
If there is poor suction from the hose, you can remove this by unclipping it from the base of the machine and can then remove any blockages. It is also worth checking the hose for any splits or holes.
If you need any further help or advice, please visit our website at www.dyson.com and check out our support section.
Not sure if this will definitely fix the problem.......but here goes for anyone with the same problem....spoke to Dyson helpdesk today following some online research i did yesterday. The 'internet' view is that there is a design fault with the cyclone chamber of the DC07 and that older models need it replaced. Mine is a 2003 model and Dyson asked me if there was a Number 1 stamped on the back of the cyclone housing near where the air duct connects to the hoover body....there wasn't. They then said they would send out a new cyclone chamber free of charge (I bought my model as reconditioned in 2007 from an approved Dyson dealer, so no Dyson warranty) suggesting they are aware of a problem. Advice on another site by someone who was also sent a new cyclone is that the holes in the early cyclones were too small and got easily clogged. I'm now waiting for my new part and will see if that fixes it.
very strange though - my old DC01 was a far better model from what I have seen so far of the DC07 - they seem to have gone backwards in design & reliability.
Very impressed with the service from their helpdesk though - they put other companies to shame with their speed of answering the phone and the ability to actually talk to someone not just a series of automated menus - well done Dyson for that at least - I'll reserve judgement on the DC07!!!.
Just resolved the same problem...couldn't find a blockage anywhere, but pulled handle out of hose and extended hose as far as possible upward. Aha! There was blockage in the hose at the very bottom where the flexible hose meets the rigid part.. There is a lever which releases the entry to the bottom of the hose. A pencil, lots of coins, a crumpled receipt and general dirt were stuck. Easy to clean and now it works like new again.