Question about Lexmark X5470 All-In-One InkJet Printer

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Printer not feeding paper

When i go to print, it pulls the paper down a bit but doesnt pull it into the printer. Help please!

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This sounds like a classic case of dirty or worn-out roller. Try unplugging the printer from the power outlet. Locate the roller (or rollers) and cleaning the rollers with a damp, lint-free cloth. Rotate the roller to get all sides cleaned. If this does not help you might be able to by a maintenance kit from Lexmark.

Posted on May 08, 2008

  • Jane Doe May 19, 2008

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paper not feeding correctly - if lollydoll is talking about the wrinkling, this a known problem with this print engine with no real solution; the feed mechanism design is extremely sensative to the moisture content of the paper (ie, if the printer is being used anywhere but a temperature and humidty controlled office -- good luck); thicker paper (eg, 24 pound paper - ask the Staples guy) may solve the problem if the temperature and humidity in your house isn't too far off the office norm (72°F and 50% R.H.); two items tucked in the corners of the manual (but not talked about by their tech support staff) are (1) paper path pressure release levers in the back (they are blue - check the manual to see how they work), and (2) there is a "thin" setting for the paper type on the printer's properties window; it has helped a little at my house; the only real solution is to print at least three copies of your documents; apparently getting the fuser up to temperature is key to getting non-wrinkled printouts.

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don't get me wrong ... I LOVE my HL-5250DN (although I hate wasting all that paper and toner) ... but my first three lasers were HP's and they NEVER wrinkled or tore my paper ... I bought the Brother because it was twice as fast and printed duplex for half the money of the HP ... now I'll pay the difference in paper and toner but "c'est la vie"

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