Question about Brother IntelliFAX 2800 Laser Fax

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Intellifax 2800 won't pick up on distinctive ring, when it used to before.

I previously had a Siemens phone which detected distinctive ring and routed the faxes to the fax machine. Now I have a Uniden which won't do that. I have set it up to manual recieve mode, set the correct distinctive ring pattern, but when called, it won't pick up the fax calls unless I pick up the phone and hit start.
It used to work ok, but now it will not. I cannot figure out what the problem is.

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  • 159 Answers

Set machine to auto

Posted on May 09, 2008

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1 Answer

How do I set it up as a fax along with my using my telephone on the same phone number


somewhere in the user settings it will have a tel/fax setting wich will allow you to hit "start" to manually receive a fax, also some phone companies can set you up with a distinctive ring for faxing, so you won't need to do a manual receive. when you pick up the phone in the tel/fax mode and hear the fax screech then hit the start button to begin receiving. hope this helps.

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Will not pick up fax when sent to the correct number. Also we are unable to set or reset ring pattern for two longs, which it was always set for, but since the phone company made some changes to my line...


Set the FAX/MFC to MANUAL mode.
2 Press Menu/Set, 2, 0, 1.
3 Press to select DISTINCTIVE:SET?, and then press Menu/Set.
4 Press to select the prestored ring pattern you want to assign, and then press
Menu/Set. (You will hear each pattern as you scoll through the four patterns.)
Be sure to choose the pattern assigned by the telephone company.
5 Press Stop/Exit.

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You will have to ask yourself the question "What has changed?" If you changed nothing, then something else has that is beyond your control. Now, you have to decide whether you are using a single telephone line for faxes and telephone, or whether you have "distinctive ring" also called "smart ring" by some companies. It is not a smart thing to use both. You can print a list of settings to see what the machine is set to do. Now if you want to use distinctive ring, set the ring pattern to the one you have chosen with the tel company. If you have chosen a double ring, and you have set your panasonic telephone to receive on 4 rings, then it will count all the rings and pick up after only 2 sequences. To see if this is the problem just remove the telephone base station from the system and then try to receive a fax.

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1 Answer

Setting personalized ring


Its called distintive Ring. This is the instructions from the manual -

VERY IMPORTANT
If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep
one of your phone numbers dedicated only to fax calls, you must leave the fax machine
in MANUAL mode at all times while using the distinctive ring feature. Here’s why:
Manual mode will never pick up a call by itself, since it is «Neutral ». When the fax
machine is in this « neutral » mode, the Distinctive Ring Feature can be activated. The
distinctive ring feature is actually an answering mode. So, do not activate FAX ONLY
mode or FAX /TEL mode while using distinctive ring; otherwise, the fax machine will
answer calls for all the numbers.
Registering the Distinctive Ring Pattern
1
Set the fax machine to MANUAL mode.
2 Press Menu/Set, 0, 1.
3 Press to select DISTINCTIVE:SET?, and then press Menu/Set.
4 Press to select the prestored ring pattern you want to assign, and then press
Menu/Set. (You will hear each pattern as you scroll through the four patterns.)
Be sure to choose the pattern assigned by the Telephone Company.
5 Press Stop/Exit.

and a link to the manual if you need it -
http://static.tigerdirect.com/pdf/brother-IntelliFax-775-Manual.pdf

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1 Answer

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It is to do with "smart ring" feature or in your area called "distinctive ring" feature. The machine won't receive unless the ring pattern matches your distinctive ring pattern. If you are not using that feature, then you must turn the feature off. Then set your receive mode to "fax tel" mode if it is your only line.

Jan 16, 2008 | Brother IntelliFAX 2800 Laser Fax

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