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I have seagate free agent 500gb when i plugged it 1st time everything was fine, now windows vista is telling me that cannot recognize it

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  • kondwani mbewe May 11, 2010

    the first time u connected waz it the same vista

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Assuming this is a USB external drive, U cannot use it as an operating system... only storage. Vista and XP os's are attached to the pc's cpu serial number. this storage drive must be formated in NTFS to be swapped between XP and Vista.

Posted on May 11, 2008

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Power cycle the drive itself; once the interface is reset or the power restored to the external drive, Vista will be happy with it again (I rather expect.) Don't forget to put vibration isolation mounts under your drives if summer construction/excavation is coming.

Posted on May 09, 2008

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My pc does not recognise seagate 500gb desk agent



click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or


if you can see your usb but its not working
ports(com&lpt)right click update driver


if this fails to fix the problem

check usb leads for secure dust free seating

sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable


just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,


check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
hope this helps

Jul 03, 2012 | Seagate (ST3500601CB-RK) (ST3400601CBRK)...

1 Answer

I have a Seagate Free Agent 500Gb drive running through a Windows XP computer. I had no problems until today when the computer does not list it as a drive. What can I do to get it back. I tried plugging it...


click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working:"
ports(com&lpt)right click update driver
if your computer came with a motherboard disk the drivers could be on it:
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
hope this helps

Jul 10, 2011 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

1 Answer

My desktop crashed. I lost everything on it. I thought I downloaded some informatin on my Seagate Externa harddrive, however, I am having problems connecting to other computers to see if any information is...


External hard drives are plug and play, the drivers are build into windows.
IF the hard drive was connected when your computed crashed, and the hard drive was in use, it may have damaged it.
If it does not automatically connect to other PC's looks like it has been damaged

Aug 20, 2010 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

2 Answers

Seagate free agent pro 500 gig external hard drive NOT RECOGNIZED


You better check with the Seagate people. This seems to be a problem with the casing. And since you're under warranty, you can get a replacement.

Aug 28, 2009 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

1 Answer

Seagate 500gb Free Agent Ex Hard Drive - Class Action siut


DO NOT buy a Seagate freeagent drive under any condition if it comes as a gift return it or re-gift to some one you don't like. Like so many others my 500GB external drive just quit working. Has only been plugged in about 6 times and then back into a cabinet to keep safe. In 10 years between 2 workstations 3 laptops and 4 external drives. The only drives that have ever gone bad are the Seagates and newer Maxators. I still have 4 Western digital drives that still work and get used in an external case for back up. They have never failed. Seagate should be responsible for data time and mental anguish.

Jan 21, 2009 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

2 Answers

Installation issue - Not recognizing


hmm, no problem plugging in either side, just be sure to do the power cable first. What's doing the beep, beep?

Found a guy who had similar prob, here was his solution:
Go to Control Panel. Click on Device Manager.
Check to see if FreeAgent is shown as a disk drive.
If not, check the device list for any Free Agent device, double click and check driver. No driver installed? Update does not work? On the driver tab….click uninstall device.
Shut down computer. Unplug Free agent USB and power at the drive.
Reboot computer. As it is rebooting, plug in the power cord. Wait a minute or two….then plug in USB cord.

Windows will “found new device” ….. Just let the computer complete the reboot.
Then go to the device manager. Chances are you will find Free Agent in the drives….and in the USB list of devices. Open windows explorer….and you should see you Free Agent as a drive.
Windows will ask you to install manufacturer disk. You have no disk…non needed. Windows has installed the device. Just click on close. I you keep getting windows wants to install device…..ignore it. You can click on “don’t ask again”. (That is if your Free Agent drive is showing in the device manager as a disk…and in windows explorer….along with your other drive or drives.)
If at some later time….your Free Agent drive does not appear….repeat the steps as listed above.
(You may think it is not working….or that it has gone bad. Try this before you try to return.)
Seagate Tools…the new version….does not recognize to diagnose the Free Agent….
I have not tried Seagate Tools after getting the computer to recognize the drive.
I am surprised Seagate does not provide a Tool to recognize their own drives…and install and/or test Free Agent.

This does work for me with Vista. Thought I had lost the drive…. Seagate should provide a patch or a drive that Windows will recognize when you get the “found new hardware” and Windows asks you to insert manufacturer’s installation disk. I do not understand why that is not already there….a driver file for Free Agent...that Windows would install.

I did not buy Pro….because I did not need the backup software. I wonder if those who bought Pro are having these problems.

Oct 30, 2008 | Seagate FreeAgent Go 250 GB USB 2.0 Hard...

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