Question about Microsoft Xbox 360 Hard Drive (120GB)

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Profile has been lost when i sign in on xbox live its still in memory but when i follow the instructions to retrieve my gametag it wont allow me to do so how can i fix this

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Posted on Aug 30, 2010

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1 Answer

My kids put a pass code on my xbox and now i cant use it


If you have forgotten your pass code, and if you have to remove it to sign into Xbox LIVE, follow these steps:

Note The following steps apply only to Xbox LIVE online profiles. When you delete an offline profile, you lose any Gamerscore that is associated with the profile. You also lose achievements and statistics that are associated with the profile.
  1. Delete the profile for which you forgot the pass code. To delete a profile, follow these steps:
    1. Go to the Settings hub and select System.
    2. Select Storage.
    3. Select the memory device on which your profile is stored.
    4. Select Gamer Profiles.
    5. Select the profile that you want to delete.
    6. Select Delete. When you are prompted, select Delete Profile Only.
  2. Press the Guide button and select Download Profile.
  3. Follow on-screen instructions to download your Xbox LIVE profile.
  4. If you want to set the pass code again, follow the steps to set an Xbox LIVE pass code.

Dec 05, 2011 | Microsoft Xbox 360 Console

Tip

Xbox Live: Creating an Xbox Live Profile


To create an Xbox LIVE enabled gamer profile from your Xbox 360 console, follow these steps: 1. Make sure that the Internet connection is correctly configured on the Xbox 360 console. For more information about how to connect to Xbox Live, visit the following Microsoft Web site: http://www.xbox.com/en-US/support/connecttolive/xbox360/default.htm (http://www.xbox.com/en-US/support/connecttolive/xbox360/default.htm) 2. If you are signed in to a gamer profile, move to the Xbox Live section of the Xbox Dashboard, and then select the Yes, Sign out option. 3. In the Xbox Live section, select the Join Xbox Live option, and then press the A button. 4. Press the A button again. 5. Follow the directions on the screen.

You are prompted to provide information and select preferences for the following items during the account creation process: • Gamer picture
Select the image to associate with the gamer profile. • Xbox Live Gamer Zone
Select one of the following zones that matches the style of gameplay that you prefer: • Pro • Recreation • Family • Underground • Information sharing with MicrosoftInformation sharing with third-parties Membership type
Select a Silver or Gold Xbox Live membership. • Payment instrument
If you have a paid membership, the instrument may be a credit card, Microsoft Points, or a subscription code number.You can start creating a gamer profile in several ways: • During the initial setup of the Xbox 360 console, select the Create New Profile option.

Note You can also run setup from the System section of the Xbox Dashboard. • In the Games section of the Xbox Dashboard, select the Create New Profile option. • In the Xbox Live section of the Xbox Dashboard, select the Create New Profile option.

Note If you are signed in to an existing gamer profile, press the X button, sign out of the current gamer profile, and then select the Create New Profile option. • In the Xbox Guide, select the Create New Profile option when you are not signed in to an existing gamer profile. • Create a gamer profile on the Xbox.com Web site.
For more information, click the following article number to view the article in the Microsoft Knowledge Base: 908628 (http://support.microsoft.com/kb/908628/) How to create a gamer profile by using the Xbox.com Web site After you create a gamer profile, you can access or sign in to the profile in two different ways: • In the Media, Games, Xbox Live or Marketplace sections of the Xbox Dashboard. Select the Sign In option, and then press the A button. Select the appropriate gamer profile. • In the Xbox Guide, select the Sign In option when you are not signed in to an existing gamer profile, and select the gamer profile that you want.

on Sep 30, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox live account states "corrupted


Hi. Try this. You will lose any achievements you have earned since your profile went offline.

  1. Power on your 360.
  2. Access the dashboard, go into system settings, then into the memory option. Find your profile.
  3. Delete the corrupted profile.
  4. Sign out of your profile if you're already on it! Press the Xbox guide button press X and select sign out.
  5. Go into "my xbox" on your dashboard
  6. Select "recover gametag" in the dialogue box. Press A to select it. Follow the instructions to repair your profile.
  7. Enter your gamertag in the Xbox live gamertag dialogue box that pops up
  8. When process is completed your avatar will appear in the sign in area of the dashboard

Apr 04, 2011 | Microsoft Xbox 360 Console

1 Answer

The xbox is saying my acount is courrupt


Turn on your Xbox 360 console.Access the Xbox 360 dashboard, go into "system settings," then into the "memory" option and Delete profile if it is shown as corrupted. The profile is damaged.Sign out of your profile if you are already on. Press the Xbox guide button, press the X button and select the option "Yes, sign out."Go into the "My Xbox" section of the dashboard.Select the option "Recover Gametag" in the Xbox 360 dialog box. Press the A button on your controller to select the option. Follow the instructions to repair your profile.Enter your Gamer-tag in the "Xbox Live Gamertag" dialog box that pops up.When the process is completed, your avatar will appear in the "sign in" area of the dashboard.

Feb 18, 2011 | Microsoft Xbox 360 Console

1 Answer

My profile has become corrupt, is then anyway i can retrieve the information


Yes, if you lost your profile, and it was registered with XBOX LIVE, you can sign into Xbox Live, go to the dashboard, and in the dashboard there is an option called "Recover Gamertag" which you can click on to download your profile back to your Xbox.

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Jan 11, 2011 | Microsoft Xbox 360 Console

1 Answer

I keep getting the 80150010 error. We have tried all the recommendations. We have been at this since 5 ct. Please help. First time to sign up for xbox live.


error message 80150010 when trying to sign into Live, follow the following instructions:

1. From the dashboard logout of Xbox Live if logged-in
2. Remove any profiles on the Xbox 360 with the same name as the gamertag being recovered (This can be done on the “System” blade within the “Memory” option)
3. Using the “Xbox Live” blade, select “Recover Gamertag from Xbox Live”
4. When prompted, enter the gamertag being recovered and click “Next”
5. On the “Passport Network Account” page, press the “Y” button to “Recover with Original Xbox Info”
6. Proceed to recover the account by providing the information requested by the prompts


  1. To delete a profile
    1. On your console, go to My Xbox, and then select System Settings.
    2. Select Memory.
    3. Select the storage device where the profile is located.
    4. Select Gamer Profiles.
    5. Select the gamertag that you want to delete.
    6. Select Delete.
    7. Select Delete Profile Only.
  2. On your controller, press the Guide button.
  3. Select Recover Gamertag and follow the on-screen instructions.

Jul 22, 2010 | Microsoft Wireless Network Adapter Xbox...

2 Answers

My friend brought over his memory pack and disconnected mine but when it came time to attach mine my avatar wasn't there and when i tried to go customize it a warning sign popped up and said you need to...


It is a compulsary update for your Xbox 360 system so it can support the feature you are trying to do. So you really might want to join to Xbox Live by creating an Xbox Live account and by signing in to Xbox Live, it will automatically install the latest firmware to update your system.

May 09, 2010 | Microsoft Xbox 360 Console

1 Answer

Cant sign in to xbox live because when i try it says enter pass code


If you have forgotten your pass code, and if you have to remove it to sign into Xbox LIVE, follow these steps:

Note The following steps apply only to Xbox LIVE online profiles. When you delete an offline profile, you lose any Gamerscore that is associated with the profile. You also lose achievements and statistics that are associated with the profile.
  1. Delete the profile for which you forgot the pass code. To delete a profile, follow these steps:
    1. In the My Xbox area, select System Settings.
    2. Select Memory.
    3. Select the memory device on which your profile is stored.
    4. Select Gamer Profiles.
    5. Select the profile that you want to delete.
    6. Select Delete. When you are prompted, select Delete Profile Only.
  2. In the Xbox LIVE section of the Xbox Dashboard, select Recover Gamertag from Xbox Live.
  3. Select Yes when you receive the following message: To join Xbox LIVE, you must exit your current session.
  4. Enter the gamertag for which you want to remove the pass code, and then select Done.
  5. Select Next.
  6. In the E-mail Address section, type the Windows Live ID credentials (the e-mail address and password that you use to sign in to the Windows Live ID) that are associated with your gamertag, and then select Done.
  7. Enter the password for the Windows Live ID account, and then select Done.
  8. Select Sign In.
  9. If you want to set the pass code again, follow the steps to set an Xbox LIVE pass code.

Jan 08, 2010 | Microsoft Xbox 360 Console

1 Answer

Memory cards not being read


Im having the same memory card issue. I booted up the system again yesterday and I logged in fine, then I got kicked and now it's also not reading my memory card. Which sucks because our profiles are on it, so recovering the gamertag seems like the smart thing to do at least for the one that has xbox live, but then guess what? Nope, can't connect.

Dec 26, 2007 | Microsoft Xbox 360 Console

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