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When I receive an e-mail with a picture attachment, I can open the e-mail and attachment. When I forward that e-mail, none of the people I sent it to can open the picture part weather it be in the body of the e-mail or an attachment. I have gone through this problem with Bell South my carrier and we checked it out. They said after a long process, they said to get in touch with you. They think it is Outlook Express that is causing the problem. Please get back with me. If you don't know the answer, Can you please send me a phone number that I can talk to a person. Please, let me talk to someone that speakes GOOD ENGLISH.

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  • delgerd May 09, 2008

    Would you happen to have a phone number for Microsoft Support? I can't find one and am flustered at this point.



    The problem is mine. Everyone I forward pictured e-mails to can not receive the pictures. The same people tell me, I'm the only one they have this problem with.



    Can you tell me, what the e-mail settings should be in order to forward pictures attachments, I would truly appreciate any thing you can tell me.

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  • Master
  • 1,342 Answers

Check your settings in Outlook under Tools, Options, Security.

Posted on May 08, 2008

  • Georgia B
    Georgia B May 08, 2008

    That was hardly an inappropriate answer. You have to check your e-mail settings in order to determine the problem. The people you are sending these forwards to also have to check their e-mail settings the problem may be on their end. This is not Microsoft. Outlook Express is a Microsoft product. Try calling their customer support.

    Microsoft Support

  • Georgia B
    Georgia B May 10, 2008

    Try this.


    Tools | Options | Send | Mail Sending Format.





    For HTML Settings, use Quoted Printable and check Send Pictures With


    Messages.





    For Plain Text Settings, use MIME and None.

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