Question about Panasonic KX-T7633 Corded Phone

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I switched my phone to another outlet in another room. I changed all the extensions to match the phone and the voicemail will not work. How do it program the voicemail button on my phone?

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What happens when you dial 500? If that happens to be your VM access code, then try PROGRAM button and dial the following 90+500 STORE for 2-way record 91+500 (#ext optional) STORE for 2-way transfer to a mailbox, and 94+500 STORE for VM Transfer.

At the minimum you need VMT. I give the customer all 3 buttons.

Carl

Posted on Aug 31, 2010

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If people enter extension and it goes straight to vmail then the user invoked that option (Feature 987) which is what you should do when you leave your office.

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That doesn't sound good at all. I would first try powering down the system and waiting about 15 seconds or so before powering back up. If the problem remains, the processor was some how damagedand would be best if it was looked at by your vendor.

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Are the mailboxes set up?? What happens is a call goes to an extension, there is one program set to tell the system that if a call rings 4 times, go here(voicemail). Once it goes there, the voicemail system sees that there is or is not a mailbox matching that extension. If there is, the call goes to voicemail, if not, it transfers to the operator.

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Both might need a professional tech on site...a bit too hard to help over a forum.

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The voice mail extension is dependent on the system it's installed.
In a TA series, the extensions are either 107 or 115. An 848 could use 165, 500 or whatever number the installer assigned.

Your best bet is to go to the "back room" and find the Panasonic branded phone system and voice mail..if there is one, and post back.

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Which voicemail do you have?

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The night key on the phone only changes the location the trunks or lines ring. The voicemail should be set up with 990 as an " Introduction ", Thank you for calling ABC Company and 991 is the " Instructions ", If you know your party's extension please enter it now. The mail boxes should match the extensions and ring the phone. you need to verify the extension field in each mailbox to make sure they match. Do you have access to the voicemail programming ?

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