Question about T-Mobile Sidekick® 3 Cellular Phone

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About my Daughter phone

We bought my daughter a sidekick phone 7 months ago. Well 2 weeks ago she started having problems with it no text message, no calls coming thru nor can she call out. She called about 6 times they did the troubleshooting over the phone works right after for about 5 min then back to the same thing again. So they finally send her a knew one. Recevied it had to call again doing the same thing. I her mom is tried of it i personally feel maybe they did not send a knew one. I would love for them to send a whole knew on brand knew after all im paying insurance on it. So i dont no what to do very unhappy hopefully you guys can help me. Thank you, Arlene

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Here's another small thing you can do. Go to the menu, you'll see airplane mode. It's on then you can make calls,send messages&all that. But if the airplane mode is off then you can't do anything. So if your sidekick won't let you call/receive/send. Turn the airplane mode off then wait a while then you can switch back airplane mode on. once you turn it off, you wont be able to turn it back on right away so just wait.&that should work if it's a minor problem!

Posted on Jun 28, 2008

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Check with your operator for 'firmware updates'.

That will address many problems.

Posted on May 16, 2008

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