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Neither the Acer supplied wireless mouse or wireless keyboard work with my new Acer Aspire M3300 PC. I inserted the supplied batteries the correct way round and the blue led come on for a few seconds, when I press the connect button no control over the pointer on the screen. The mouse doesn't emit any laser light from the laser like the laser mouse I use at work. Both stub-antenna are screwed in to the back of the PC. I connected a cable/non-wireless version mouse and keybord I used with my old PC and they both work fine with the new PC. Any suggestions will be very wellcome. Alan

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Make sure you have the right keyboard and mouse selected
this will depend on which operating system you have
click start control panel view devices and printers you should see your mouse and keyboard right click on either select properties then hardware make sure you have the correct one selected in W 7
make sure you have the right mouse selected click start control panel mouse hardware you will see which mouse is selected
this will apply to keyboard to in XP
make sure the battery is good ((has full charge))also you might test the usb device for the mouse is inserted correctly into the usb port ((if applicable))
click start control panel administrive tools computer management device manager scroll to mice and other pointing devices you might see a yellow exclamation mark ! or question mark ? or a red x
right click you will need to update the driver
hope this helps you



Posted on Oct 22, 2011

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