Question about Uniden 5.8GHz Dual Cordless Phone

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Put in batteries in both phones. Plugged phone into outlet and get an E 3 message. It doesn't seem to be charging.

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Iff both phones dont seem to be charging this eliminates the the phone as the cause of the problem as both phones cannot be faulty at the same time.
First step in troubleshooting ensure that the chargers are properly connected to the power source and that both phones are well connected.
Also check if the charger chord does not have any breakages midway through because there are then such problems can be encountered.
Finally try to check the battery authenticity as if the batteries are substandard such problems can be encountered.
Hope this solution has been helpful?

Posted on Sep 20, 2010

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Hello,

I will advice you try reset the unit first and see if it will respond to charging., Follow this steps to reset the unit,

Turn off the phone, remove the AC adapter, press and hold the page/call button that is on the phone and plug back your Ac adapter, see if it fix the problem.

Take care.

Posted on Aug 30, 2010

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Instructions
    Technical Difficulties
  1. If the phone doesn't turn on, make sure battery is charged and fully plugged into phone. Remove battery from phone and use rag to brush away dirt that may interfere with connection. Reconnect and try again. If using cigarette-lighter adapter, make sure it's properly plugged in. Make sure charger is properly plugged into outlet and into battery.

  2. When the battery doesn't charge, plug lamp or other electrical device into outlet to verify that outlet works. Borrow friend's charger to see if charger or battery is problem. Replace charger or battery if necessary.

  3. In case the phone gets wet, remove the battery from the phone and allow both to dry thoroughly. If rust or corrosion develops, wipe it off with a stiff brush. If phone still does not work, replace it.

  4. Should the display not be working, try getting it to room temperature, extremely cold or warm conditions may affect display functions.

  5. If the keys don't work, look for a display of a symbol that looks like a lock. The keypad may be locked. The display often tells you how to unlock it. If not, check owner's manual.

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Hi Nergeshb,

First try relocating the base unit for testing purposes, to ensure that the unit is plugged into a working telephone jack and that the adapter is plugged into a working electrical outlet. Verify that the in-use charge light is lit.

Additionally, there may be interference if the base unit is located near any appliances, or if it is plugged into an outlet with other devices. Try plugging the base unit into an outlet of its own.

If you are still experiencing a problem after these preliminary tests, you should reset the phone. To do this, remove the battery from the handset, and disconnect the adapter and phone line. Leave the unit disconnected for 1 minute. Put the battery back into the handset and then place the handset on the base unit. Reconnect the adapter and phone line. Then test the unit.

Thanks for using Fixya.

Please rate the this solution for your problem.

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As per Sony, if you are getting this message, it's a concern.

This message usually appears, if you are using a Battery other than Sony's.Make sure you are using Original Sony's charger. Try to use some other Charger and Battery.

If problem persists, you need to send the unit for repair. More likely, it's a firmware issue. I have hardly seen any Charge / Battery issue.

Let me know, if need further assistance.

Hope i helped you.

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In my 30+ years of servicing battery operated devices, I have to tell you that 95% of the time, it's a bad battery.

Question1 : I agree that it should operate on outlet power. Perhaps the battery has a shorted cell and is eating up all of the charger's available current. Chargers have a limited amount of capacity.

Question2: Charge the battery then remove it from the phone. It should be slightly warm to the touch if you touch it within a few minutes of completion. If you have access to a DC Voltmeter, let the battery sit for a couple hours and check the voltage. It should be at least (usually higher) what is written on it. Other than that, replacing it is the only other way.

Hope that helps...

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