Question about GE GSS25SGMBS Side by Side Refrigerator

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GE model #GSS201EMBWW is not defrosting, checked defrost heater and it was burned out. Replaced with new 2 heater design and now it burns all the time, which is most likely what burnt the other 1 out. Looking at forums it says this model does not have a defrost timer, instead has mother board that controls the defrost. I would think that if the mother board was bad it wouldn't heat at all. Any info you have would be helpful

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  • GE Master
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This is how the defrost works . I have NEVER found a defrost problem associated with a bad main control board since these computerized GE's came out in 2000 . Lots of thermistor problems , lying to the board , causing different problems .
Your GSS model refrig does not have a defrost timer . It works off of the main control board . Pull the refrig out and remove the 8 " x 10 " panel . Behind this panel , is the main control board . Unplug the refrig . Remove the BLUE plug from the board , with 3 larger wires going to it . Looking at the blue plug , the sequence will be wire1,wire2,space,wire3 . Get a short piece of insulated wire , and strip about 1/4 inch from each end . Insert 1 end into wire2 , and the other into wire3 . Plug the refrig back in . After about 3 min , look in the freezer , at the bottom , behind the crisper , look for a red glow . If no red glow , unplug the refrig , and reassemble the plug and cover . This no glow , indicates a shorted defrost heater WR51X10101 . It is also advisable to replace the defrost thermostat ( pt. number WR50X10068 ) when replacing the heater . To access these parts , you will have to remove the inside rear wall of the freezer . The heater , is at the bottom of the coils , held on with 2 screws , and the thermostat , is the 1 " cylinder , with a blue and pink wire going to it , clipped on the top left of the coils .
If you do get a red glow , then the # 4 thermistor is bad . This tells the main control board , the temp of the coils , if they need defrosted , when they are thru defrosting . This thermistor is the 1 " long , torpedo looking piece , clipped on the top left of the coils , with 2 white wires going to it . Part number WR55X10025 . It would be advisable to also replace the # 5 thermistor , located at the bottom of the freezer , slightly in front of the drain , also with 2 white wires going to it , slid into a housing . This thermistor , is the freezer thermistor , which tells the control board , the freezer temp and when to cycle off due to selected temperature .

Posted on Aug 31, 2010

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  • GE Master
  • 17,130 Answers

The drive output - solid state relay maybe a thyristor - is short and is continuously heating the element thus burning it off.
The element is supposed to heat only for a specific period of time. The motherboarrd must be taken out to confirm the shorting of the thyristor/SCR.
replace with the same type and it will only swittch on when the microprocessor timer signals a bias to turn it on.

Posted on Aug 30, 2010

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  • davef636 Sep 28, 2010

    I have the same refr. It wasn't defrosting and water was collecting in the bottom of the fridge compartment and running on the floor.
    Replaced the defrost heater awhile ago with the double element unit.
    Defrosting was still hit or miss so I turned off the ice maker.
    It seems to be defrosting ok with the new heater but still getting some water in the fridge, but less.
    Now I've disconnected the damn water supply. I thought maybe the filter's plugged but there's no filter to be found.
    Jeez!

  • tonyss350 Sep 28, 2010

    My refrig was running water in the floor when defrosting after I installed new heating element. Turns out is was my fought. I had stuffed a paper towel into the drain hole while defrosting before I install element and forgot to remove it. This will surely run water right out into the floor

  • tonyss350 Sep 28, 2010

    I unpluged refrig. and hooked up the heating element again and when I did this time, everything started working ok. I guess it just had to restart. Thanks for all the help

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