Question about Carrier TSTATHCP Programmable Thermostat Air Conditioner

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We were told there is a recall on carrier programmable thermostats

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The recall I know about is for a T6-PRHA

Posted on Aug 30, 2010

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Posted on Jan 02, 2017

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1 Answer

Displaying E2


E-2 in Carrier Thermostat-Not enough voltage for the thermostat. Contact dealer for further information. Thanks.

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We had two new carrier HVAC units installed a year ago and both thermostats have failed. The contractor told us the thermostats were only warranted for one year and were just out of luck because the...


thats false!! sounds like an excuse to get around the warranty by the installer.... thermostats are not like light bulbs!! they only go out if it is wired wrong.... or shorted out they stiffed you good luck

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1 Answer

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Is this a heat pump? Look in the thermostat. You should have something like the following.
Red wire to R terminal
Green wire to G terminal
Yellow wire to Y terminal
White wire to W or W1
Blue or Orange wire to the O or B terminal
Brown wire to C terminal.

Let me know what you have in the thermostat. The wire colors are not always the same.

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if it takes batterys pop some in and see if not it gets the power from the indoor unit

Apr 06, 2010 | Heating & Cooling

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Install programmable Carrier thermostat


you'll be needing an assistance from an A/C technician, If this a progammable you want, some configuration need to be done and a technician can only do that.

You can search the web for a local carrier dealer nearest to you

Nov 05, 2009 | Carrier Heating & Cooling

1 Answer

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Open the flap, and press and hold the advanced button for 10 sec. you will be in the Installer setup screen. scroll down to the setup subfolder and select thermostat and it will be in there.

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1 Answer

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blown fuse on circuit board, or transformer dead, or hot (red) wire disconnected or broken somewhere in circuit.

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