Question about Saeco Vienna De Luxe Espresso Machine

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Water is coming out of the steam valve; however the water will not work on the brew function. I have taken all the parts out and washed them and attempted to run vinegar through to clean the pipes. The grind function works and dumps the dry grounds into the box. Thanks

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The blockage is at the brew unit, check the tube leading out of the top shower screen, you might have to remove screen and the 2 screws holding the tube leading to the spout, careful not to lose the spring and valve in there.

Posted on Aug 30, 2010

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Posted on Jan 02, 2017

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My maxim steam coffee machine will boil the water and froth the milk, but for some reason will no longer allow water to feed through to make the expresso - any ideas?


First things first, try a descaling solution, especially if you live where there's hard water. Sometimes minerals can crust up the brewing portion of the internal tubing. The steam part still works because it essentially leaves the limescal in the pot, channeling only steam through the steaming wand. Dump out any water in the reservoir, then put in a mix of half filtered or distilled water, and white vinegar. Run it through, setting the switch for brew mode only. Once you see it coming out of the filter holder, turn the machine off. Let sit for an hour or two, then run the same sequence again, shutting it off the moment you see the water/vineger mix coming out. Once again, let sit a while, then on the third cycle, let it run all of the vinegar solution through. Let cool, and rinse the reservoir with water, (put in water, swirl the machine around, then upend it to dump the water out.) then run the full reservoir of distilled wather through, repeating if necessary, to clear out the vinegar.

If that doesn't work, or if the vinegar solution never comes through, not even in a trickle, then there are other issues. Here's how to troubleshoot them.

The next steps will need to be done with some caution, as it may splash or shoot steam and/or boiling water out from the side of the porta filter holder!

Step 1...Remove the filter, and run it without coffee or filter in it. Do this from a few feet away or with something between you and the brew head of the machine, as it may cause hot water to spray with a fair amount of force!

Does the water come through the filter holder? If it does..

Step 2. Run it with the empty filter. If it the water doesn't come through with filter in place, then your filter is clogged, and you'll need to take a pin and clear the holes in it. If it does, then you're grinding your coffee too finely, or tamping it down to hard.

If the water doesn't come through with just the empty filter holder, then you've most likely got a valve (A.k.a. Brew/steam switch) problem. Frankly, it's easier to buy a new machine than replace that valve, especially if it's the automatic variety that switches you to steam whenever it's finished it's brew cycle.

If you've got one with the manual brew/steam switch valves, you can pull the knob off and see if it the stem turns with a needle nose pliers...{{NOTE: DO NOT DO THIS IF THERE IS STEAM LEAKING AROUND THE KNOB! Steam leaking around this knob can indicate that the ceramic valve is compromised, and could cause live steam to shoot out of the place where the knob is!}} if it does turn as smoothly as usual, and the machine works, then you just need to repair the knob because it's gotten stripped out or is broken where it meets the valve stem.

Nov 08, 2017 | Coffee Makers & Espresso Machines

3 Answers

My Saeco Incanto Sirius machine keeps asking for yet another VENTILATE cycle


This means the water cannot flow through the machine. Normal fix is to prime the machine (turn water dispenser on, fill a cup) or descale the machine. Go through the menu, select descale, enter, then turn the steam knob fully anti-clockwise. You should put the descaling solution in the water tank first.
If you have the auto-descale in the menu then run it. Run the solution through the machine twice. Then rinse well.

Oct 03, 2008 | Saeco Vienna De Luxe Espresso Machine

Tip

Ventilate error -


The following procedure works when you get the ventilate error:



The Ventilate sign can be due to one or more of the following reasons:
Cause 1- Water leaking from the inlet valve below the water tank. The hose from the inlet valve to the pump can be air locked. When using the hand pump, do not thrust its nozzle too deep
Cause 2- Blockage in the passage of water due to clogged passage anywhere between the pump and espresso delivery nozzle.
Cause 3- Pump is not working. Open steam/water outlet knob and hear the pump work. If you do not hear any noise from the pump, this may be the main cause.
Cause 4- Flow meter is faulty. This part is like the water meter for homes. It measures the flow of water and signals the electronic board. The malfunctioning flow meter will not send signals even when water is flowing through it.
Cause 5- Hose is disconnected and water is not flowing in the system.
Cause 6- O-rings at hose connection is leaking, reducing the water flow to be sensed by flow meter.
Cause 7- Boiler gasket is leaking. Reduces flow of water through the system.
Cause 9- Brew unit is blocked, blocking flow of water through the flow meter. This also causes pump to slow down and ultimately stop with muffled sound within 15 seconds.
Cause 10- Brew unit not connecting brew valve, preventing flow of water. Same sign under cause 9.
Cause 11- Steam is leaking. Registers reduced flow of water at the flow meter.
Cause 12- Solenoid valve is blocked or solenoid coil is bad. Same observation as cause 9.
Cause 13- Electronic Control board is bad. Though rare it can happen due to condensed water from leaking steam. When steam is leaking or boiler is leaking, machine should not be used any more to prevent steam shorting the Electronic board.
Some of the above causes can be checked and corrected before seeking technical help. Do not assume anything without physically checking each of the following:
1- Make sure the water tank is full. If the water tank has water level float, make sure the float is in its housing and it floats as water is filled in the tank. If the level float does not rise with the level of water, then replace the float.
2- Water is not leaking from below the tank. The inlet valve is good. If leakage is present, replace the gasket in the water inlet valve.
3- Prime the machine by opening the hot water knob for 20 seconds or pressing the hot water button. Hot water flow shows the boiler is not blocked with minerals and pump is good. The solenoid valve is good.
4- Water & steam flowing normal, check the brew group for blockage. Determine when was the last time brew group was cleaned. Clean the brew group as explained elsewhere on these pages. If the machine has pre-ground function, try making a fake espresso (without coffee). Make regular espresso in other models to make sure that water goes through brew group and espresso is dispensed.
4- If hot water does not flow because the pump is not activated, then pump is bad. Replace pump.
5- Pump starts to work but within few seconds its sound is muffled and finally stop. This indicates there is serious blockage in the water line or the boiler is clogged with mineral deposits. If water is leaking and seen on the counter top, the chances are that water is leaking from hose connections(replace O-rings) or the boiler is leaking from seams (replace boiler).
6- Prime the machine by opening steam outlet for 20 seconds. Steam flow shows that steam boiler / steam outlet is not blocked. If the steam does not flow, then steam boiler or steam passage is blocked. Replace steam boiler or steam valve
7- Check the solenoid valves to make sure that they open & close as the coil is energized. Solenoid valve is located between the pump and boiler. The pump is activated simultaneously as the solenoid valve when espresso selection button is pressed. Some models may have a solenoid valve near the steam valve. In these models, the solenoid valve is activated to allow passage for steam/hot water. If the valve is not functioning, the ventilate sign will appear.
7- Hear the pump work when priming the machine. Louder noise from the pump can be due to
** air-locked water hose, or
** water is not sucked from the tank or the pump is sucking air instead of water or
** the diaphragm inside the pump has lost flexibility and not developing pressure to push water forward
** the hydraulic system is blocked at one or more locations due to mineral sediment. Find the location and cause of the block and correct it.
** Clean the brew unit (see cleaning instructions) and make sure that
a- the ground coffee used is not powdery fine.
b- The dose of coffee grounds is not in excess specification
c- check if there is blockage. Find the cause and remove it.
8- If steam and hot water flow is normal, but the ventilate sign persists, then the flow meter or the electronic control board is bad. Replace flow meter or the control board, as necessary.

Try also the following:

  • Press hot water button once. Message on the screen will not change, this is normal.
  • Open the steam knob and allow the water to flow freely from steam wand into a cup. The screen should now read "Hot water,ventilate", you may need yo empty several cups of water before message changes. In some case it is necessary to refill the machine container without interrupting the operation.
  • As soon as the screen displays "hot water," turn the steam valve off .
  • If the machine warms up again, then problem is fixed.

on Jan 21, 2011 | Saeco Magic Comfort Plus Espresso Machine

1 Answer

Water shoots out of steam valve and can't make espresso


Samantha,

The steam function and the expresso use the same elements to create the steam but the valves will direct the steam to the expresso unit or the steam arm. Most likely you have a faulty valve. In most cases the valve will not open until the pressure gets to the right level. If you are just getting hot water out of the steam arm instead of steam via the expresso unit it most likely means that the valve is faulty. The valves can be replaced but is not easy. You will need to have the unit serviced or you could try to replace the valves. Make sure the flow meter is working before you replace the valves. You can check the operation of the flow meter by running the hot water cycle and making sure that you get the right amount of hot water. Good luck!

Nov 21, 2011 | Krups XP2070 10 cup Coffee Maker/15 bar...

1 Answer

Water is hot but it does not brew the coffee.


Hi. How do you know that the water is hot if it wont brew coffee. They have different boilers to do each function. Hot water function. steam function and brew funtion. Sounds to me that you have a clogged brew unit. If hot water is coming from the water outlet, the you do have a fault with the brewing side of things. Dazza REPAIRER

Sep 23, 2011 | Keurig Elite B40 Coffee Maker

2 Answers

Gaggia titanium. The water and steam are all going through the brew head instead of coming out the wand when I need it to. I have cleaned everything, used a pin to clean the wand (it didn't need it) ONE...


This is hard to picture. The only way water can come out the brew spout is if the brewing mechanism inside in the position to make coffee. The only way to get that mechanism into that position is to either select one of the three coffee buttons (you'd hear the grinder run, then you'd hear the motor putting the brew mechanism into place and then the pump start and water would then come out the brew spout. OR to select preground coffee and then select one of the three coffee sizes - in that case you wouldn't hear the grinder but you'd still hear the motor turn the brew mechanism into brewing position and then start the pump.
When you simply select hot water and then open the steam valve - I can't imagine any possible way for water to come out the brew spout.
Now if you mean that you don't see any water come out but water is leaking inside the cabinet and ending up in the drip tray - then that would mean a leak inside the machine. It could be the valve that the brew group locks into when it goes into brew position (you see this valve in a little recess behind the brew mechanism when you take the brew group out to clean it). Or it could be a leaking steam valve or hose inside.
You might try getting a flashlight and a cleaning brush - take out the brew mechanism and then clean around that little nozzle/valve that is in the recess just the left of center behind where the brew mechanism was. That valve should shut when you are not in brew position and not allow any water out - but it may be gummed up with coffee grounds.
If you are feeling brave - you would need a deep socket and a lot of patience with a small breaker bar (a ratchet head is too big to fit in there) and you can remove that nozzle/valve and then clean it or replace it. But it is very slow going to remove it (there must be some special tool they use at the factory). I had just the right size deep socket (like what you'd use for a spark plug in a car) but there wasn't room for a ratchet so I had to use a small breaker bar and I could only turn the valve about 1/4 turn at a time then I'd have to reposition the socket to do another 1/4 turn. It took 5-10 minutes to remove it - then it was easy to clean. I think you could clean it in place with a stiff bristle brush and some q-tips.
I don't know if that valve is the problem - but that's the only thing I can think of that would have your hot water and steam running into your drip tray instead of out the steam wand.

Oct 26, 2010 | Gaggia Titanium Espresso Machine

2 Answers

Saeco Odea Go - Hot water leaks from bottom of machine


That's leaking from the hoses coming out from the boiler,if the machine is new it should be still under warranty, may have to take it back to the service center.When making coffee the lines are under pressure and the water never have a chance to pass through the ground coffee.

Feb 03, 2010 | Saeco Odea Go

2 Answers

After descaling my classic, no water is coming out


Try running the descale again it is possible that some of the minerals got loose and blocked the valve in the brew head. If that does not work then you will have to open the machine and unblock the valve or hose that is clogged.

Nov 05, 2009 | Gaggia Classic Espresso Machine

1 Answer

Saeco Talea Ring Plus: often, water flows out of of water steam


The valve parts need to be replaced, if it is only happening when brewing coffee then there is so much pressure on the pump that it is forcing the valve open. First try adjusting the amount of coffee be added to the chamber for brewing.

Aug 23, 2009 | Coffee Makers & Espresso Machines

1 Answer

Saeco Via Venezia leaks water from front top overhang.


That is not normal, this tells me that the pump has too much pressure that it is forcing water through the brew unit, or the expansion valve(if your model has one was not set properly). Is there a high pitch noise when the pump is running. If yes then it is the expansion, if no then the springs and the valve pins in the brew valve(small white plastic piece behind the brew unit) needs to be replaced.

May 22, 2009 | Saeco VIA Venezia

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