Question about HP Photosmart 3310 Printer

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My hp photosmart all in one printer is saying that there is a carriage jam but I dont see any paper and Ive tried turning it upside down nothing came out or shirted. What do I do?

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Try this...

Posted on Aug 30, 2010

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Keeps saying carriage jam but don't see a jam. was on earlier carlesann@yahoo.com


Follow the steps for fix HP Printer Carriage Jam

  • Turn off the printer and open it to see where the paper is stuck.
  • Manually move the carriage toward the opposite side.
  • Check the paper path and remove any piece of paper or any other object that is stuck in the path.
  • Reconnect the power cord and turn on the printer.
http://www.fixya.com/support/t6088190-hp_7400_displays

Aug 25, 2010 | HP Photosmart 3210 Printer

2 Answers

Carraige jam. Screen says to clear carriage jam


Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

May 08, 2010 | HP Photosmart D5360 Printer

1 Answer

Carriage jam


Hi there ok Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 09, 2010 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

The error is saying carriage jammed. where is the carriage?


the carriage is the part that holds the ink cartridges. See if anything is blocking it. You can take it outside and turn it upside down and see if anything falls out.Be gentle .

Feb 04, 2010 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Carriage jam


Hello there this may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Jan 27, 2010 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

HP C4280 paper jam


there are a lot of paper sensor in it. i dont say buy new one , check sensors where they are and try to clean

Oct 10, 2009 | HP Photosmart C4280 Aio Printer

2 Answers

We had a paper jam in our HP Photosmart C5280 Al-in-One printer. Error message in window reads: Carriage jam! Open door, clear carriage jam, and then pres OK to continue We opened door and even...


after closing the cover and removing the jammed papaer does it still says "paper or carriage jam"????

if it still prompts you that theres a jam and you've already removed it, try to turn off the printer, disconnect from its connections (pc and ivr or ups or wherever its connected) wait for like 5-10 sec then connect it again...

hope this resolves ur prob...

ive experience it to with my hp j3500 all in one... a paper jam, this is what i did and i think it worked for me... hope it do to your printer.. ciao!

Sep 10, 2009 | HP Photosmart C5280 Printer

1 Answer

HP PhotoSmart C4385 Jams....with or without paper.


see what you gotta understand is that right next to the rollers that pick up the paper are paper sensors so if those sensors have been damaged take a cotton swab dip it in water.
clean the rollers where the paper is taken in from and also clean the carriage rod along which ur cartridges move(metallic rod).
now if this still does not work call up hp at 1800-474-6836 and if ur printer shows out of warranty in hp's records dont worry ask the customer representative to go ahead and tell you the upgrade options and go in for either the photosmart 7280,photosmart 6380 or the photosmart 8180. You will get it at a 50% discounted rate.Its called a refurbished printer but the actual scenario is that if wallmart purchases 100 printers and realises they needed 99 they send one back to hp and then our factory test it before sending it out to the customer but it has never been used before.
trust me this is the best option.I work for HP.
call in and hope you get me on the call.If the printer is in warranty then hp will try a couple of troubleshooting steps and if they dont work then they will replace the printer free of cost.

Jun 15, 2009 | HP PhotoSmart C4385 All-in-One Printer

1 Answer

HP 2410 PRINTER ERROR


Try unplugging the power cord from the electrical source, IF it has a power button, hold that down for 30 secs, plug back in, turn on. Also check for any small particals that may be stuck inside the printer

May 25, 2009 | HP Photosmart 2410 All-In-One InkJet...

1 Answer

Carriage jam on HP Photosmart 3210 Printer


most likely the sensor on the paper path out of position, chech it out and put it back to where it have to be, good luck!

Dec 13, 2008 | HP Photosmart 3210 Printer

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