Question about Sterling Home

1 Answer

Theres a leak between tank and commode what needs replacing?

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 843 Answers

There are three rubber washers. There are two small ones under the heads of the bolts that pull the tank and the bowl together. (If this is a new toilet, it could be that these need a little tightening, but don't break it!) There is a large rubber washer where the water goes from the tank to the bowl.
f this is an old toilet, turn off the water, remove the water, remove the water supply pipe from the bottom of the tank, then remove the two bolts holding the tank and bowl together. Lift off the tank and you will see the rubber washers. Remove them and clean. Hardware stores have replacements. It might help to take the old washers with you to the store. You should replace the bolts if they are corroded. They sell kits that have the bolts and all three rubber washers included. Good luck. Al K

Posted on Aug 30, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

It is leaking from thr water tank whenwever I flush from thehole in the commode how to fic it

you have two seperate the tank from the comode and replace the comode inlet cover with a new one and reseal it down wont cost over 20.00 dollars becareful retighting it if you get one side to tight you will break water tank and then well new comode then good luck

Jul 13, 2014 | Mtd Yard - Man 160cc, 21" Self - Propelled...


Our commode isn't leaking, yet it refills many times a day

If your commode is refilling over and over, you may have a Ghost Flushing problem. Even though there's no water on the bathroom floor, you likely still have a slow leak somewhere in the tank. To locate and identify the source of the leak fill the tank and shut off the water to the commode. Remove the tank lid and draw a pencil line along the top edge of the water line. Leave the water turned off and go back several times and redraw the pencil line at the water line. When the water stops draining see where the water level is. If the water has stopped just below the overflow tube, you likely have a siphoning problem. If the water drains to the bottom of the tank you likely have a flapper problem.<br />To correct the siphoning problem reset the the depth of the fill tube in the overflow tube. Fill the tank up, shut the water off, and recheck after some time. Repeat these steps until the water stops draining.<br />To correct the flapper problem gently lift the flapper and clean the bottom of the flapper and the flapper seat. Refill the tank, shut the water off, and recheck later. If water still leaks replace the flapper.

on Dec 28, 2010 | Plumbing

1 Answer

Every time I flush the commode water leaks outside and top of the bowl and into the floor.

Seal between tank and bowl dry rotted. Should be able to find a replacement at HD or Lowes. Problem is if it's super old the bolts holding the tank to the bowl are probably rusted solid. May have to drill them out. When that happens to me I get a new unit. Wax seals are more fun than rusted bolts any day and a decent commode only cost $140.

Mar 27, 2014 | Brother MFC-5440CN All-In-One InkJet...

1 Answer

I have a slow drip that is coming from the bottom right edge of the tank area. It looks as if it's actually coming from the "skin" of the porceline. I layed down under the toilet and...

Hi patty oliver...
I agree with your husband, it sounds like a hair line crack in the tank.
One thing to check:
Check to make sure the tank in level while it is attached to the base of the commode.
If it is not, then it can cause a leak at the edge of the tank by the water by-passing the seal of the tank to the commode and running to the edge of the tank giving it the appearance of the tank is leaking.
Wipe up all the water you can and see for sure if the water is coming from the edge of the tank, if so then you may need to replace your tank.
Or you could dry your tank very good and try to seal the hairline crack with silicone sealant and let it set overnight then reinstall to see if the leak has stopped.

Free Answer...Please take time to rate me

Jun 07, 2011 | Eljer TITAN One-Piece 1.6 GPF Toilet -...

1 Answer

My plumber installed a NEW Mansfield flush valve in my commode tank. The NEW valve STILL leaks , just like the previous valve !! Water is expensive here in Newnan, GA. Can you suggest a solution to this...

Hi jezdc9...

Readjust the float level in your tank, it is probably set too high, if it is it will always sound like it is leaking.
If that does not solve your problem then clean/replace the "Flapper Valve", it is the part that attaches to the flush handle also make sure that the Flapper Valve Seat is clean and not allowing water to leak by.
Free Answer...Please rate me

Apr 26, 2011 | Home

1 Answer

Toilet bowl is leaking at the screws. They are brand new and as tight as I can get them. Is there a better screw to buy?

Without clarification I can only offer the following.
The tank sits on a rubber ring that is between the tank and the commode. The screws come with rubber washers, and sometimes have metal flat washers as well. The screw assembly should be as follows:
If metal flat washers are provided, they go on the screw first. Then the rubber washer. If it is cone shaped the big end goes on first so the cone will be pointing down when installed. Insert this assembly through the tank and commode. Install the nut, usually nylon, loosely. There is usually no washer required for the nut as it is normally designed to be self centering. Repeat for other side. Once both are in, tighten them hand tight making sure they are tightened evenly. If the assembly did not include the metal flat washers (step one) try to tighten the assembly from the bottom without turning the screw heads to avoid torquing the rubber washers. Use the slot head only to hold the screw while tightening the nut. Alternate sides making sure that you are tightening them evenly. DO NOT OVER-TIGHTEN as you can crack/break the porcelain very easily.
I have seen the rubber washers installed between the tank and base as sometimes the instructions are not clear. Even though this seems to make sense they must be inside the tank.
Hope this helps.

Feb 19, 2011 | Dmm Mansfield 119CL EcoQuantum Toilet Tank...

1 Answer

Water flow does not stop

you probably have a bad flapper valve. The flapper valve sits in the bottom of the tank and allows the water to flow into the bowl when you flush. Turn off water supply to the commode and remove the tank lid. Feel the flapper valve, ensuring it is seated fully on the opening and is not damaged. If any rubber comes off on your hand or it feels slimy then you need to replace it. Remove flapper and take it to your local hardware store to match up with what they have on the shelf - you may need to cut some parts off of the replacement valve as they are designed to fit several different commodes. It is also possible that your float is stuck and you may need to replace the float and fill assembly - if this is so, the new assembly will come with detailed instructions to replace.
Hope this helps!!

Nov 29, 2010 | Toto Home

2 Answers

Water comes from bottom of tank when commode is flushed. I have a two piece toilet, upon flushing it water pours from in between the two joined parts-tank and commode. I have the same problem. Water leaks...

Ok the toilets work is that the tank reservoir is where your fresh stored....and the flush valve...(if you take the tank lid off you will see that the handle is either connected to a chain or uses a lever to lift something called a is usually black but it can be gray..or blue...also there is a flash valve that is a long tube and a round bottom with a rubber gasket...that seals the flush water into the tank...reventing it from entering the bowl.......when you lift the handle water dumps from the tank...into a s-shape tunnel called a trap...(this is in place to prevent sewer gases from entering the house the water sits in the bottom of the trap acting as a seal against smells...gas...etc...from the sewer line....Now your tank is mounted to the bowl by (2 or 3) bolts that you can see and access from inside the tank...however the person doing this will have to also reach under the toilet where the tank mounts to the bowl and hold a pair of pliers or a crescent wrench on the nuts which hold the tank in place.....after these are removed...the tank will lift off of the bowl.(now obviously the water has to be shut off and be disconnected from the tank....when the tank is lifted ...a small amount of water may spill out ...but it is clean no worries....since the tank and the bowl are made of porcelain they obviously would not seal just sitting on top of each other so the tank...has the bottom part of the flush assembly which is mounted to the tank by way of a large plastic nut extends out of the bottom opf the tank 2-3 inches......around this is another black or gray about 3-5 inches in diameter...and costs less than $5 at Home Depot.....change this out, reassemble and your back in business. Be advised that the flapper in the bottom of the tank...if you ever have to change it out and the tank gasket you are going to change out (after a long period of use or just time and deterioration)...leave black residue on your hands...if you handle them...but it is safe and easily washed just may freak.. a layperson one may want to use some gloves they can toss afterwards....Any other questions....and I can absolutely answer them in regards to i have repaired and or replaced 2500 - 3000 in my 35 years in the apt/home maintenance industry.

I hope this helps.....thank you for rating my effort...and good luck....tha Fang.

Mar 29, 2009 | Home

1 Answer

Water comes from bottom of tank when commode is flushed. I have a two piece toilet, upon flushing it water pours from in between the two joined parts-tank and commode.

You need a new tank gasket. It is a rubber piece that seals between the tank and the bowl. They are fairly inexpensive and if you have patience and a little plumbing know-how; they can be changed at home. Here is a good on-line set of instructions:

Mar 27, 2009 | American Standard Colony 2388.012.222...

3 Answers

Toilet Refills Every 15-Minutes

I have minute amount of leakage into the bowl causing mold to grow. I believe that it may be the rubber seal for the flapper body to the porcelain.

Dec 21, 2008 | Home

Not finding what you are looking for?
Home Logo

Related Topics:

146 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sterling Home Experts


Level 3 Expert

79186 Answers


Level 1 Expert

29 Answers

Tim Whalen

Level 3 Expert

3074 Answers

Are you a Sterling Home Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides