Question about Western Digital 320GB MyBook External USB 2.0 Hard Drive

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WD external hardrive(320 GB). Every time i connect it to any computer , the computer stops responding. But the computer dictates that there is an external hddrive connected.

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Does this happen if you connect it to a different computer?
On the other computer, virus-scan all the files on the drive.
It could be a computer-virus that is getting launched
when you connect it.

Is it your computer's virus-scanner that is trying to "scan" EVERY file, when the drive is connected?

Start the Windows Task Manager. Connect the drive,
and watch the "Performance" tab, to see what resources are being consumed.

Posted on Oct 05, 2010

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Posted on Jan 02, 2017

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1 Answer

My WD external hard drive has suddenly stopped being recognised by my computer


Unplug the power supply from the hard drive, leave for 15 seconds.

Plug power supply back in.

Try another USB cable if that does not work.

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If you got a USB casing for that, it would have come with a USB and power cable. Yes, power too!

Plug the power, and make sure you have a USB 2.0 hi-speed port. Also check "computer management" and check the hard disk works.

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External hardrive not beinfg recognized. After usb cord was unplug then re-pluged in.


Shut down your computer and unplug the device. Then turn your computer back on, log in, wait for it to finish loading, then connect the drive and turn it on.

Apr 03, 2010 | Western Digital Elements powered by WD 320...

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My computer hangs when I start it up until I remove the WD 320 GB External USB connection - then it will restart ok. I have to then reconnect the hd. - what can I do about this?


It sounds like it is trying to boot from the external drive, go into the BIOS settings and disable boot from external device and see if that cures it.

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1 Answer

Wd external hard drive stopped working


Sounds like you need to create a new partition, and if you find that a partition already exists, delete it and create another.

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If you just bought it I would take it back to the supplier for testing under warranty.

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The Motherboard will be able to handle it and XP will read the hardrive i have used a 500 gig hard drive in my old computer before it should work just fine

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1 Answer

Drive runs almost continually - very hot as a result


You can download the data lifeguard diagnostic utility off WD's website.

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