Question about Xerox DocuColor 12 Color Copier

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I got a Error code 9-343

We change the pressure roller and then after turning on the copier it gives me the error code 9-343

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Any 9 -xxx code is related to the xerographic area of the machine NOT the fuser area- you don't mention the model number so I can't be specific, but try the Drum/CRU/toner area, make sure you haven't dislodged anything (modules, plugs, sockets etc.)

Posted on Jun 01, 2008

Testimonial: "Thanks i could fix my problem."

  • ashish Mar 18, 2015

    Sir i have only one machine and face this error code.when i switch on the machine and this error show.so please help

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Posted on Jan 02, 2017

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1 Answer

064 code


Symptom

E064 is indicated on the control panel. The error description is: The presence of a high voltage error is communicated by the composite power supply. The output for primary charging, developing, or transfer has deviated from a specific level of voltage.

Cause
* Adjustments in Service Mode are Incorrect
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* A Paper Clip on HVT Contacts or Developing Assembly
* Faulty Transfer Roller
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Action

1. Check the values in Service Mode and make sure they correspond to the Service
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