Question about Lexmark JetPrinter X1185 All-In-One InkJet

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My Lexmark X1185 ink Jet Printer malfunction/ performance

My P.C.printer prints the page with a 3inch blank area on the left side, and some of the right side text is off the page. This is typical of my e mail page and even if center the letter on the screen, using the scroll bar at the bottom does not correct the printed image. All attempts to resolve this problem thru Lexmark are futile. Thier customer service is deploreable. I see by FixYa`s posted pages a lot of people have problems with this and other Lexmark models. Thank you, sincerely Ray C.Couture

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  • Steph39 Aug 16, 2008

    My printer will only print the very top of the page and the far rightside.

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How to install my driver x1185 driver pls help me

Posted on Aug 19, 2008

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Posted on Jan 02, 2017

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Lexmark 730 not printing


Regarding the Lex1 cartridge's no printing/severe fade (or similar) during printing, my answers are provided below:

For the poor print quality problem (degraded image quality) you are observing, we suggest you first visit the "Print Quality" page of the "General Information" section of the Inkjet 411 website and follow the suggestions provided: http://inkjet411.com/?page_id=1432

A. 1. Cartridge & Printer maintenance should also be evaluated - ensure both ink cartridges and flexible driver contact cables (where the cartridge interfaces to the carriage inside the printer) are thoroughly clean: http://inkjet411.com/?page_id=1519

A.2. Perform a hot-water flush on the suspect ink cartridge, refer to video procedure here: http://inkjet411.com/?page_id=1519

A.3. Run a quick test print to evaluate cartridge performance (i.e. 4-color test print):
http://inkjet411.com/?page_id=146

For information on North American ink refill services (for Lexmark 1, 2 and 3 ink cartridges) at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced Lexmark printer diagnosis procedures (advanced cartridge diagnostic tests/cartridge error bypass & printer reset methods, etc.), please visit Inkjet411: http://www.inkjet411.com

Jul 16, 2013 | Lexmark Office Equipment & Supplies

1 Answer

Lexmark printer not dispensing ink


First, make sure you are using genuine Lexmark cartridges.

Second, try updating the firmware of your printer. Just go to http://bit.ly/ghfW8H to download the firmware update.

If the firmware update doesn't help, please perform a maintenance on the cartridges. To do that, on the control panel of your printer, press on Setup > Maintenance > Deep Clean Printhead.

If it still doesn't help, please contact our technical support team.

Jan 08, 2013 | Lexmark Impact S305 - multifunction ...

1 Answer

Printer sounds like it is printing but page comes out blank


The print heads is empty or clogged.Replace the ink cartridges.

Nov 26, 2009 | Lexmark JetPrinter X1185 All-In-One InkJet

1 Answer

Printer wont print, but it is going through the motions.


If ink cartridges are new, perform print head or maintenance cleaning at least 3x consecutively.

Nov 24, 2008 | Lexmark X1240 All-In-One InkJet Printer

1 Answer

Printing blank pages


Blank Pages Printed

Remove the protective tape from the cartridges:
With the printer power on, open the front cover of the printer. The cartridge carrier should move to the middle.
Remove the cartridge(s) from the printer.
Look on the underside of the cartridge(s). If there is yellow tape and/or transparent blue tape there, remove it.
Clean the cartridge nozzles:

Go to the Lexmark Control Program or Solution Center and run the Clean print nozzle test.
If a black cartridge is installed, you should see black lines only.
If the color cartridge is installed, you should see yellow, magenta (a reddish purple), and cyan (a dark sky blue) lines.
If a photo cartridge is installed, you may see different colors.
Examine the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right, with no gaps.
If there are gaps in the lines, you could run the Clean Print Nozzle page a few more times to try and clear it up or try the "wicking" procedure below to conserve ink.
If the page is faded from left to right and the wicking procedure doesn't clear it up, your cartridge is probably out of ink.

Clean ("wick") the cartridges:
Remove your cartridges following the instructions in your User's Guide.
Take a warm, damp paper towel and fold it so that it has about 4- to 6-ply thickness.
Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are touching the towel, and hold the cartridge in this position for about 15 seconds. The nozzles are where the ink comes out of the cartridge.
Now drag the cartridge lightly across the paper towel in one direction only (left to right) until the bottom of the cartridge looks clean.
Turn the cartridge over so that you can see the bar code sticker on the back. Note: Only perform steps 6 and 7 if the contacts look dirty or corroded.
Using a clean pencil eraser, clean the contact points on the copper strip (only the little squares just below the bar code). Caution! Do not use the eraser on the nozzles that were cleaned, as this will damage the cartridge.
Using a clean part of your dry paper towel, wipe the eraser dust off the contacts; ensure that they are dry, and snap the cartridge back into the printer.
Make sure to install the cartridges following the instructions in your User's Guide, selecting Old Cartridge. Failure to do so could reset your ink levels as explained above.
Repeat the nozzle cleaning procedure one more time. At this point the diagonal lines should be solid.
If they are not and you think the cartridges should have ink in them, contact our technicians by e-mail and let them know the results of this test.

Reset the ink levels:
Lexmark printer cartridges do not have ink sensors. The levels of ink are produced by a mathematical calculation of ink drops and page counts. The printer stores this information and then writes it to the win.ini file on your computer.

Ink levels can be reset by telling the printer you have installed a new ink cartridge or by reinstalling the printer drivers and selecting Cartridges Installed. Once ink levels have been reset, there is no way to change them except by printing.

Accordingly, even if your computer says that your ink is full for a particular cartridge, it may be incorrect and the cartridge may need to be replaced. You may want to try a new cartridge to see if that clears up any print quality problems.

Mar 13, 2008 | Lexmark JetPrinter X1185 All-In-One InkJet

1 Answer

Lexmark X1185 printer will not print color......everything else works fine


the ink is clogged not the cartridge but were the ink feeds into the printer. there should be a cleaner tab in the printer preference tab if available

Jan 08, 2008 | Lexmark JetPrinter X1185 All-In-One InkJet

1 Answer

Lexmark X6170 Not Printing on Left Side of Paper?


If the pages printed from the printer directly comes out OK then you may need to update the driver for the printer. If the pages printed directly from the printer menu have the same problem then contact Lexmark again explaining everything you've done. If the person is still not helpful ask to speak with someone who is more able to assist you. Hopefully still under warranty.

Hope this helps!

Nov 28, 2007 | Office Equipment & Supplies

1 Answer

Lexmark X1185 feeding not printing


Maybe the cartridges are dry. Try running a test page after running the maintenance nozzle cleaning.

Oct 18, 2007 | Lexmark JetPrinter X1185 All-In-One InkJet

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