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My HP printer is printing multiple copies of the same document every time I print. The only way to stop it is to cancel the printing job.

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It sounds like in your printer driver, the number of copies is set to more than 1 page.

go to printer drivers, and look under printing preferences, and look for what themultiple copies are set to.

Posted on Aug 30, 2010

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1 Answer

HO C4200 DOCUMENT STUCK IN QUE CAN'T DELETE


First You Need to Open the Print Queue, follow the below steps on how to open a Print queue
  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double click on the appropriate printer to open up the Print queue,Check whether you have any pending or the queued jobs, try to cancel the jobs by following the below steps.

To cancel one or more print jobs, follow these steps.
1. Click Start, and then click Run.
2. In the Open box, type control printers, and then click OK.
3. Right-click the icon for your printer, and then click Open.
• To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
• To cancel all print jobs, click Cancel All Documents on the Printer menu.

If you are using an HP printer and a windows vista operating system then you are lucky to automaticlly fix the issue with the HP Print Diagnostic UtilityClick Here For How to cancel printing or to delete a print job that is stuck in the print queue in Windows XP.

Alternatively You can check the below steps.

Delete Pending Jobs

How To Restart Spooler restart In Windows Vista

Click the Start button.
Click Control Panel.
Click System and Maintenance.

NOTE: This step is not required when using Classic view in Windows Vista.

Click Administrative Tools.
Double-click Services.
On the User Account Control window, click Continue.
Click Print Spooler.
Click Stop to stop the Print Spooler.
Click Start to restart the Print Spooler. Then click Restart
Click OK

Hope this helps!

Thanks!! - See more at: http://hpanswers.blogspot.com/2008/10/cancel-and-delete-stuck-print-jobs-in.html#sthash.QD3KNI9q.dpuf

Jul 01, 2014 | HP LaserJet 4200 Printer

2 Answers

How to cancel pending printing work?


Go to Control Panel---> Printers-----> Double-Click on your printer, highlight the job by clicking on it and Right-Click on the job and select "Cancel" or "Cancel All Documents." You can also click do the same by clicking the 'Document" option on the toolbar. If the documents will not cancel. You will need to uninstall the printer and its drivers and reinstall them making sure to install the drivers before connecting the printer and only connecting the printer when prompted to by the installation wizard.

Jun 23, 2011 | HP LaserJet 1020 Printer

1 Answer

When I print a one page document, tray 1 prints on multiple papers at a time. 1 page prints on 5 pages.


If you don't have a manual, you can find one here

My guess is either on the printer or the driver. Skimming the manual, it doesn't seem that you can set the default number of pages printed per sent print job on the printer, but that is something I would look into. This is a nice office printer, perhaps the printer is set to print multiple copies of everything it is sent. You could determine if it is the printer or driver/computer by printing to it from another computer.

If it is the computer, go into the control panel and select the properties for this printer. In there, check if the number of copies is improperly set to 5. This would happen for every print job sent from this system.

Does it print 5 copies of documents sent from different programs (i.e. Web Page, Word, Excel)? Quite possibly, one time you set it to print 5 copies and that application retained that as default. In that application, rather than clicking "print" click "printer setup" and look through the settings to see if it is requesting multiple copies.

I am 95% sure one of these three solutions will solve your problem.

May 05, 2011 | HP Officejet Pro L7780 All-In-One InkJet...

2 Answers

How do i cancel a print job?


Method A: Press the cancel button or use the cancel menu
command on the printer
loadTOCNode(2, 'resolution');
The most obvious way to cancel a print job is to find a cancel button or a
cancel menu command on the printer and to press it. So, if you have not already
done this, try this method first.

If this method worked for you, you are
finished with this article. However, you may want to read the "Prevention tips"
section to avoid this problem in the future.

If your printer does not
have these items or if this method did not work for you, try Method B.
Method B: Turn the printer off and on
loadTOCNode(2, 'resolution');
Next, try turning the printer off and then on. With certain printer models, this
cancels the print job.

If this method worked for you, you are finished
with this article. However, you may want to read the "Prevention tips" section
to avoid this problem in the future.

If this method did not work for you,
turn your printer off, and then try Method C.
Method C: Use Control Panel to cancel printing
loadTOCNode(2, 'resolution');
This method is a bit fancier. We will use Control Panel to try to cancel
printing.

But what exactly are you trying to do? Are you trying to cancel
printing only a single document, or are there other print jobs that you want to
cancel? And are all the print job yours, or are there print jobs that other
people have sent to the printer? If you have to cancel documents that other
people have sent to the printer, you must have Computer Administrator status or
you must have permission to cancel the print jobs. If you are using your own
printer, you most likely have Computer Administrator status. If you are printing
to a shared printer, you might have to ask the system administrator to cancel
the print job for you.

To cancel one or more print jobs, follow these
steps.

  1. Click Start, and then click Run.
  2. In the Open box, type control printers, and then click OK.
  3. Right-click the icon for your printer, and then click Open.

    • To cancel individual print jobs, right-click the print job that you want to
      cancel, and then click Cancel.
    • To cancel all print jobs, click Cancel All
      Documents on the Printer menu.
Note If you cancel a print job that you did want to
print, make sure that you send the print job to the printer again.

If
this method worked for you, you are finished with this article. However, you may
want to read the "Prevention tips" section to avoid this problem in the
future.

If this method did not work for you, make sure that your printer
is turned off, and then try Method D.
Method D: Stop the print spooler and delete all spooled
files
loadTOCNode(2, 'resolution');
If you tried Methods A through C and you were not successful, Method D should
work for you. If you came to Method D immediately only to delete a print job,
some of what we say here might not apply to you, so please bear with
us.

Method D is somewhat more complex and will require a bit more work
than the other methods, but don't worry. Method D looks much more difficult than
it really is.

First, in case that you don't know how printing works, here
is a short explanation. Print jobs are sent to the printer as spooled files.
This means that the files are put in a temporary location so that the printer
can access a print queue and print jobs at its own speed. If you stop the
spooler and its files, most of the time, you both cancel printing and delete the
print job.

Note To use this method, you must have Computer
Administrator status. If you are using your own printer, you most likely have
Computer Administrator status. If you are printing to a shared printer, you
might have to ask the system administrator to cancel the print job for you.
Step 1: Start Notepad
loadTOCNode(3, 'resolution');
To stop the print spooler and its files, we will have you create and run a
script file that will automatically stop the service. This sounds difficult, but
it really isn't. Just follow these steps carefully.

  1. Click Start, and then click Run.
  2. In the Open box, type notepad, and then click OK.
    Notice that a blank Notepad document opens.

Step 2: Copy a command script to Notepad
loadTOCNode(3, 'resolution');
Now we will have you copy and paste some commands to the Notepad document.

  1. Carefully select (highlight) all the following text:
    net stop spooler
    del
    %systemroot%\system32\spool\printers\*.shd
    del
    %systemroot%\system32\spool\printers\*.spl
    net start spooler
  2. Right-click the text that you selected, and then click Copy.
  3. In Notepad, right-click in the blank document, and then click Paste.
  4. Carefully select (highlight) all the following text:
    C:\DeletePrintJobs.cmd
  5. Right-click the text that you selected, and then click Copy.
  6. In Notepad, click Save As on the
    File menu.
  7. In the File Name box, right-click, and
    then click Paste.

    Note Notice that
    this file name differs from most other file names that you might have seen. That
    is because this file is a command script file.
  8. Click Save.

Step 3: Run the command script file
loadTOCNode(3, 'resolution');
Now that you have created the command script file, you will run it. To run it,
you will copy and paste the name of the command script file in the Run box.

  1. Carefully select (highlight) all the following text:
    C:\DeletePrintJobs.cmd
  2. Right-click the text that you selected, and then click Copy.
  3. Click Start, and then click Run.
  4. In the Open box, right-click, and then
    click Paste.
  5. Click OK.
  6. Notice that the Command Prompt window opens to run the command script
    file that you created. Notice also that this window closes automatically when
    the command script file has finished running. If you do not see the Command
    Prompt window open, check that you saved the command script file by using the
    correct name and that you entered the correct command script file name in the
    Run box.
Note If this method does
not work the first time, or if you cannot print anything after you use this
method, restart your computer, and then try again.

Oct 08, 2010 | Pitney Bowes AddressRight DA300 Printer

1 Answer

Unable to delete pending jobs


To cancel one or more print jobs, follow these steps.


1. Go to Control panel - Printers .
2. Right-click the icon for your printer, and then click

Open.
3. To cancel individual print jobs, right-click the print job

that you want to cancel, and then click Cancel.
4. To cancel all print jobs, click Cancel All Documents on

the Printer menu.

Alternatively if this doesnt work you have to restart the spooler service

1.Go to Control Panel - Click Administrative Tools.
2.Double-click Services.
3. Stop the service called Print Spooler.
4. Click Start to restart the Print Spooler. Then click OK.


Hope this helps.

Mar 12, 2010 | HP LaserJet P4015N Printer

1 Answer

Can't cancel a HP PSC 750 Printer print job.


Hi,
Right click on MyComputer and click Manage. Then go to Services and Applications and then Services. Find the Print Spooler services in the list and right click to stop it. When it is stopped try to cancel the document again. Then start the print spooler service again.

Regards,
nicolasiac

Feb 12, 2010 | HP PSC 750 All-In-One InkJet Printer

1 Answer

Unable to store job at printer, printer not configured to collate


Problem -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Error “Unable to store Job at Printer”
Reason “Printer not configured to collate”
Solution “Install an EIO hard disk”
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Usually when trying to print a multi page document.

Solution 1. Start > Control Panel > Printers
2. Locate the printer > Right Click > Properties.
3. Device Settings > Mopier Mode > Set to Disabled.
4. Apply OK

Feb 25, 2009 | HP LaserJet 2300L Printer

1 Answer

Hp deskjet f4140 not operating


Goto start>Run>type services.msc>try to stop and then start print spooler service

Dec 24, 2008 | HP DESKJET PRINTER, HP OR COMPATIBLE

2 Answers

I have (4) documents to print, but it won't print. It says: 4 document(s) pending owner


To cancel a print job in Windows you can use one of the following two methods:

CANCELLING A PRINT JOB WITH THE PROGRESS METER:
When you send a print job to the printer, the Status Monitor will appear in the bottom right corner of your screen. Another printer icon for the PROGRESS METER will also appear in the taskbar while printing is taking place. This PROGRESS METER is there so you can manage print priorities or cancel print jobs.

1. Highlight the print job in the PROGRESS METER box.
2. Click on DOCUMENT and CANCEL, or, right click on the job name and left click CANCEL or DELETE.
3. Confirm cancelling the print job.

CANCELLING A PRINT JOB FROM THE PRINTERS WINDOW:
If no PROGRESS METER appears, you can access the document queue in this fashion:

1. Open START, SETTINGS, CONTROL PANEL, PRINTERS (START, CONTROL PANEL, PRINTERS and FAXES in Windows XP).
2. Right click on your Epson printer name, left click PURGE PRINT JOBS (98,ME), or CANCEL ALL DOCUMENTS (2000,XP). (Or, double-click on the printer name to see and modify the status of documents in queue.)
3. Confirm cancelling all documents.

Keep in mind that once information has been sent to the printer it resides in the spooling folders within Windows. It may a while for printing to stop as this data clears the system.

If the printer continues to print (ie multiple copies of a cancelled job, or garbled print) remove the rest of the paper from the printer and allow it to run out. Once an "out of paper" type error appears on your screen, cancel the documents. Once all print job information has deleted, reload the paper and press the paper feed button once to clear the red light and return the printer to a ready state.

Jul 16, 2008 | Epson Printer

1 Answer

HP 4650N Will not print more than one copy of a job


make sure when printing it has all checked off in the page range box instead of pages

Aug 28, 2007 | HP LaserJet 4650n Printer

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