Question about SanDisk Sansa e250 MP3 Player

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Sandisk sansa e250 blank screen

This morning when i tried to connect my e250 has a blank screen with blue it is not connecting to the computer.

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  • bgrbeef May 10, 2008

    My Sansa e250 (refurbished) has a blank screen but the blue circle is lit. The computer doesn't recognize it and it won't play on the car stereo converter either.

  • Cornflakes May 11, 2008

    The screen is light blue and blank and it does nothing when I shut it down and turn it back on and it does nothing when connected to charge.

  • Anonymous May 11, 2008

    have the same problem with e250: black (or blank) screen w/blue light on. Also, computer and sandisk softwear will not recognize device. I also made sure i had lastest version of software. Please email me to: scaleselaw@msn.com. Thanks. Tony

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If you have a blank screen but the blue lighted ring is on. Remove the back, the battery, remove the 4 tiny screws. pop the front plate off. Carefully remove the circuit board from the case starting from the bottom. On the back of the circuit board you will find a smaller circuit board that is plugged in. This board sometime becomes partially unplugged do to rough handling. Press this board back into its socket carefully. Reassemble the unit and everything should be fine.I repaired 2 Sansa E280 unit from Woot grab bags with this method.

Posted on Jul 14, 2008

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Ra11 is correct. I used the same method he did to fix my e250. Once you pop the little circuit board back onto the large one, the screen lights back up and the player will connect to the PC once again. Follow his steps and you'll be back in business.

Posted on Dec 18, 2008

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Take the screws out of the back, take the battery out and put it together again(the battery)

Posted on May 12, 2008

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My mp3 is on but its all black and it want load.

Posted on May 10, 2008

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1 Answer

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make sure the battery is fully charged, then disconnect from your computer. Wait a while for the device to cool and try turning it on again. Mine took a few tries but once it sat for a while it didnt fight me again.

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I believe this is answered already. Turn the hold button on. Red light will be on. Hold the rewind button while you insert it into the computer. Please search online this has been answered. I am recalling from what I read a few minutes ago.

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Aug 02, 2007 | SanDisk Sansa e250 MP3 Player

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Jun 14, 2007 | SanDisk Sansa e250 MP3 Player

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SanDisk Sansa E250- Only the blue light comes on? HELP????????????


Try this: Switch your Sansa e250 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the e250 LCD screen displays "Welcome to Recovery Mode" (if the LCD remains black, keep pressing long enough -- about 10 seconds -- then proceed to the next step) 5. Connect your e250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa e250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the e250 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa e250 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... or use this Sansa Firmware Updater link: http://www.sandisk.com/Retail/Default.aspx?CatID=1376 Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player (or find the most updated firmware) and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your e250 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your e250 and 90-99% of the time, it would boot up successfully. I hope this helps.

Apr 20, 2007 | SanDisk Sansa e250 MP3 Player

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