Question about Kodak EasyShare DX7440 Digital Camera

4 Answers

Can't download pictures off of my Kodak EasyShare DX7440

I have tried computers at work and both of my computers at home and cannot get the pictures off of my camera onto the computer. The popup message is "a USB device has exceeded the power limitis of its hub port". I called our computer tech and he said I should probably fully charge my camera, which I did and I am still getting the message.

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4 Answers

Greetings,
Ekse is most likeley right about the camera draining too much power. Howeaver, if the camera is working fine otherwise I would try using a card reader before sending in the camera for a repair. For example this one from Amazon is only 13 dollars:
http://www.amazon.com/eforcity-53-in-1-memory-card-reader/dp/B000FDTNZA/ref=sr_1_11?ie=UTF8&s=electronics&qid=1210258519&sr=1-11
Or perhaps you can seek out a friend with a card reader. To use a card reader all you have to do is locate the memory car in the camera, remove it and put it into the card readers slot, like a small floppy disc. Hope that helps.
Take Care,
-WN

Posted on May 08, 2008

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  • Master
  • 3,422 Answers

Hi,

Here are few possiblities..

The error mssg may mean your device is pulling more that 500milliamps / or Its possible that you have an electrical short in one of the plugs or sockets in your computer causing the excessive pull (power/short). You should take your computer to a good repair shop and have them check it out.

You can ignore it. doesn't really mean anything. Pops up when there is to much power going through the USB port. But sometimes it comes up for no reason especially if you have a USB Hub connected. or a device that uses your PC power instead of its own power.

It's also a little bug in XP when the program that monitors the power is corupt. a repair install of XP might fix it.

Shut down the computer, unplug the power cable and wait 10 seconds. Connect the power cable and start the computer. That would reset the power on the hub port.

Goodluck,
Please don't forget to rate the solution

Posted on May 08, 2008

  • Priya darshan May 08, 2008

    If you want to rate my solution then please rate the sol. no.2

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  • Master
  • 3,037 Answers

Try repairing your operating system

also try going to the properties of "my computer" after that go to the hardware and click on the device manager after that click on universal serial bus controller in this right click on your usb and go to properties and click on advanced tab and and check on the box where this message is written don't tell me about the usb error. the popup message will not appear next time when you start windows

let me know if this works, otherwise, I would also try using a different cable,

you also said the pictures won't download, see if they will now and if not, I will further assist you in getting this working

good luck

Posted on May 08, 2008

  • 1 more comment 
  • Benjamin Patri
    Benjamin Patri May 08, 2008

    since it is on multiple computers, I doubt that it is the motherboard

  • Benjamin Patri
    Benjamin Patri May 08, 2008

    Is it a powered hub on each computer ? i.e. it has a mains transformer plugged into it ?



    If it is, and the transformer is no longer powering the hub then the
    hub might be working as an 'unpowered hub' and doesn't like the extra
    load of your camera i.e. exceeding the current supply limits of
    unpowered hubs



    Check fuses, connections etc of the transformer

    You might also look into buying a card reader and then you won't have to worry about connecting the camera directly to the computers. I think this would be your best option seeing as you have the problem on multiple computers.

  • Benjamin Patri
    Benjamin Patri May 09, 2008

    Please don't forget to let me know your feedback about my solution.









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    Otherwise, let me know if you have further questions and I would be more than happy to help.















    Thank you

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  • Kodak Master
  • 13,433 Answers

Hello

The camera is draing too much power from the usb port.
possibly a fault in the mainboard.

You can get a free repair estimate from
http://www.advancecamera.com/repair/

if you dont have warranty.


Il check if there are other possible causes for this.

Posted on May 08, 2008

  • 1 more comment 
  • Ekse May 08, 2008

    the camera should work even if you get the popup are you sure you have the drivers and software properly installed?

    check device manager do you see the camera there or does it have a yellow ! mark next to it?

  • Ekse May 08, 2008

    Another thing to try would be to buy a double usb connector cable
    which has 2 usb connectors for the pc and one for the camera.

    or a powered usb hub, so it doesnt drain power from your pc.
    Something similiar to this
    http://www.thinkgeek.com/computing/acces...



  • Ekse May 08, 2008

    BestDarnGood I ment the mainboard in the CAMERA

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