Question about Sony Video Game Consoles & Games
This sometimes happens when the software becomes corrupt on the PS3. What I would do is back up all your game saves to a USB memory stick or memory card and then do the following to restore the PS3 software :
Step 1. Turn the PS3 off into standby mode (red light on)
Step 2. Press and hold the power button. It will beep when you first press it, beep again 5 seconds later, then beep once more and turn off. Release the power button.
Step 3. Press and hold the power button again. It will beep once when you press it, again 5 seconds later and then there will be 2 quick beeps together. Release the power button when you hear these 2 beeps.
Step 4. The PS3 will start up asking you to connect a controller via USB and press the PS button. Do this and then continue to the next step
Step 5. A menu will load. Select option 5, "Restore PS3 system". Accept anything you need to and wait for the PS3 to restart.
After this procedure, put all your backed up save games back on the PS3 and try signing in again.
This should cure your problem
Hope this helps and thank you for using FixYa
Posted on Aug 30, 2010
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Posted on Jan 02, 2017
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System maintenance is currently underway, during the down time, which finishes at 3am GMT on Thursday, March 10th, users will not be able to log in to the PlayStation Account Management, register a new PSN account or access the PlayStation Store via the PlayStation 3 or PlayStation Portables.
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Click here to reset your password from a PS3™ system.
Click here to reset your password from the PSP system.
If you do not have this information, you will need to call Consumer Services department and speak to a representative to reset your password.
Consumer Services Department
Hours of Operation
Monday - Saturday 6:00 AM - 8:00 PM Pacific Time
Sunday 7:00 AM - 6:30 PM Pacific Time
If you have changed your password using a computer and had set your PlayStation 3 or PSP system to automatically sign-in, the auto sign in will fail. The PlayStation 3 or PSP system will prompt that the password is invalid, at that point go to the sign in screen and enter the new password you have created.
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