Question about HP Officejet 9110 All-In-One InkJet Printer

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HP 9110 all in one's scanner will not work

We are able to print to it howevr we can not scan from it to our p.c

The HP director would not open either, i have tried advice from this site and managed to get that open, but there are only two buttons in it. the software update button will not work and the websitesdriver update has no effect.

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  • matvering May 28, 2008

    I can print, but the scanner does not work.

  • mando5231 May 30, 2008

    officejet all-in-ine 9110

  • jmoye Aug 07, 2008

    Printer will print and make copies but will not scan. Can't open HP director either. This all started after up grade to IE 7. I don't know if there's a connection or not.

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I have a 9110 and a laptop running Windows XP and Internet Explorer 7. Prior to upgrading the IE from 6 to 7, I was able to run the HP Director and fax, scan, whatever from the laptop. After upgrading to IE 7, HP Director quit working. I contacted both Microsoft and HP and they pointed fingers at each other and said yes, upgrading to IE 7 broke the HP Director. Both said fixes were being developed, but that was months ago and I have not heard of any fixes.
I did find a workaround that allowed me to scan documents to the PC (faxing worked fine manually). Assuming the 9110 all-on-one’s drivers are still on the PC, and that the PC is connected to the 9110, go to “start, settings, control panel” and once in control panel, select “scanners and cameras”. If the drivers are still there, you should see the HP 9110 under “device”. Highlight the HP 9110 and double click. A wizard should start and it will guide you through the scanning process. If the 9110 does not appear in the “scanners and camera” box, you will need your 9110 CD and click on “add an imaging device”, which will start another wizard. It’s not as easy as using HP Director, but at least I can use the scanner. Hope this works for you.

Posted on Oct 10, 2008

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I actually signed up to "find" a solution to this problem....not solve it. Have been trying to solve it for hours.

D

Posted on Oct 09, 2008

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2 Answers

HP Officejet 9110 scan function drivers required


Hello,
Below is the link where you can go and download the drivers and firmware for the HP Scanjet 2200C Flatbed scanner.
Click Here to download
Please let me know if you have any further questions or concerns.
Thanks.

Feb 23, 2010 | HP Officejet 9110 All-In-One InkJet...

1 Answer

Scan to computer


Several ways to control your scanner:

From this HP link
Changing scan settings in HP Director

Scan settings include resolution, output type, and file type. These settings can be changed using HP Director.
  1. Open HP Director, if it is not already open:
    • Windows 2000: Click Start , click Programs , point to HP , and then click HP Director .
    • Windows XP: Click Start , click All Programs , point to HP , and then click HP Director .
  2. In the Select Device list, select your product, if it is not already selected.
  3. Click Settings , and then point to Scan Settings & Preferences .
  4. Click the scan setting menu that corresponds to the type of file you are scanning.
    • Scan picture settings : Designed for scanning pictures, including any type of non-text image, such as a drawing, logo, or photograph
    • Scan document settings : Designed for scanning documents
    • Scan preferences : Control scanning preferences, such as automatically straightening crooked images
    • Button settings and Scan to... setup : Control the defaults for the scanner buttons on the control panel of the product
    After selecting the appropriate menu, the corresponding window opens.
  5. Change settings as appropriate, and then click OK . The scan setting window closes.
  6. Click Scan Picture or Scan Document HP Director to scan with the changed settings.
==========================

From this HP link

Using the Advanced Scanning Features of the HP Solution Center Softwaretoo large to paste - just follow the link above :)

==========================

Here the main site for the scanner - click here

Nov 18, 2008 | HP Printers & Copiers

2 Answers

Scanning


I can use it to print but I cannot scan anything anymore since I updated my internet explorer. My OS is Microsoft XP. I am using a 4-in-one scanner. Thanks a lot.

May 19, 2008 | HP All-in-One Printer

1 Answer

Can't open HP Director


You say it works with XP, so I assume it doesn't work with Vista? If that's the case you can download the newest Vista drivers HERE.

Hope that helps...

Geno

Mar 25, 2008 | HP Officejet 4215v All-in-One Printer

1 Answer

My HP Director will not open, I can not scan from the printer either. It was working fine one day and then just quit. I can still print but not scan. What is the solution?


HP Director simply doesn't open? Check your version of Internet Explorer. If you've recently installed Internet Explorer 7, you will need to download the update on the HP website. Go to hp.com, click "Software & Driver Downloads", enter your product, choose your operating system, and there should be an update/patch for Director issues with IE7. Hope this helps.

Mar 20, 2008 | HP PSC 2210 All-In-One InkJet Printer

7 Answers

HP PSC 1210 all-in-one Director does not work with VISTA


I've been fighting the same. Did some hunting on the HP and MS web sites. Found a "work around". Not what I wanted but at least I can scan. I think HP Director is gone for Vista users. :(

Scanning with Windows Photo Gallery
1. Click the Start ( ) icon.
2. Click All Programs .
3. Click Windows Photo Gallery .
4. Click File and then click Import From Scanner or Camera .
5. Click Import .
6. Click Scan .

Jan 16, 2008 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Scanner/Director problems since installing new ink cartridge


http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=45391&lc=en&cc=us&dlc=&product=90764

Dec 28, 2007 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Viewing scanned item


Go into HP Director and select save to file
send to email or save as pdf should be an option
It should rescan the file and save as pdf
which you can send as an attachment

you should be able to upload to
kodak imaging if it is available
on vista if exist click on file acquire image

I am assuming you had HP Director on
your software cd for the scanner

Nov 17, 2007 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

The printer will not scann to the computer


Are you able to print? I suspect so. If not your probably looking at a bad cable or corrupt windows drivers.

The director software uses it's own system to talk to the printer via scan / fax though printing is controlled by windows itself. Since scan and fax are the same function to the printer, essentially i would start by re-installing the director software.

1. Remove it via add/remove programs, don't reinstall over. It may work but you'll likely just waste time, you want all it's files gone and replaced with new ones.

2. If that has no effect remove the printer from Control Panel > Printers. Also remove the scanner device from Control Panel > System > Hardware > Device Manager >

3. Reboot, windows doesn't really remove things till you shut it off.

4. Install the director software again, hook up the printer when asked.

Again:

If you can print at all communciation with the device is perfectly fine from a hardware perspective.

If you can fax without the computer then your scanner and such is fine from a hardwware perspective.

So your problem is simple software, either windows devices install or hp director. Both simple to remove and re-input.

It's very

Nov 09, 2007 | HP Photosmart 2710 All-In-One InkJet...

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