We are able to print to it howevr we can not scan from it to our p.c
The HP director would not open either, i have tried advice from this site and managed to get that open, but there are only two buttons in it. the software update button will not work and the websitesdriver update has no effect.
I have a 9110 and a laptop running Windows XP and Internet Explorer 7.Prior to upgrading the IE from 6 to 7, I was able to run the HP Director and fax, scan, whatever from the laptop.After upgrading to IE 7, HP Director quit working.I contacted both Microsoft and HP and they pointed fingers at each other and said yes, upgrading to IE 7 broke the HP Director.Both said fixes were being developed, but that was months ago and I have not heard of any fixes. I did find a workaround that allowed me to scan documents to the PC (faxing worked fine manually).Assuming the 9110 all-on-one’s drivers are still on the PC, and that the PC is connected to the 9110, go to “start, settings, control panel” and once in control panel, select “scanners and cameras”.If the drivers are still there, you should see the HP 9110 under “device”.Highlight the HP 9110 and double click.A wizard should start and it will guide you through the scanning process.If the 9110 does not appear in the “scanners and camera” box, you will need your 9110 CD and click on “add an imaging device”, which will start another wizard.It’s not as easy as using HP Director, but at least I can use the scanner.Hope this works for you.
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Hello, Below is the link where you can go and download the drivers and firmware for the HP Scanjet 2200C Flatbed scanner. Click Here to download Please let me know if you have any further questions or concerns. Thanks.
I've been fighting the same. Did some hunting on the HP and MS web sites. Found a "work around". Not what I wanted but at least I can scan. I think HP Director is gone for Vista users. :(
Scanning with Windows Photo Gallery 1.Click the Start () icon. 2.Click All Programs . 3.Click Windows Photo Gallery . 4.Click File and then click Import From Scanner or Camera . 5.Click Import . 6.Click Scan .
Are you able to print? I suspect so. If not your probably looking at a bad cable or corrupt windows drivers.
The director software uses it's own system to talk to the printer via scan / fax though printing is controlled by windows itself. Since scan and fax are the same function to the printer, essentially i would start by re-installing the director software.
1. Remove it via add/remove programs, don't reinstall over. It may work but you'll likely just waste time, you want all it's files gone and replaced with new ones.
2. If that has no effect remove the printer from Control Panel > Printers. Also remove the scanner device from Control Panel > System > Hardware > Device Manager >
3. Reboot, windows doesn't really remove things till you shut it off.
4. Install the director software again, hook up the printer when asked.
If you can print at all communciation with the device is perfectly fine from a hardware perspective.
If you can fax without the computer then your scanner and such is fine from a hardwware perspective.
So your problem is simple software, either windows devices install or hp director. Both simple to remove and re-input.