Question about HP Officejet 9110 All-In-One InkJet Printer
We are able to print to it howevr we can not scan from it to our p.c
The HP director would not open either, i have tried advice from this site and managed to get that open, but there are only two buttons in it. the software update button will not work and the websitesdriver update has no effect.
I have a 9110 and a laptop running Windows XP and Internet Explorer 7. Prior to upgrading the IE from 6 to 7, I was able to run the HP Director and fax, scan, whatever from the laptop. After upgrading to IE 7, HP Director quit working. I contacted both Microsoft and HP and they pointed fingers at each other and said yes, upgrading to IE 7 broke the HP Director. Both said fixes were being developed, but that was months ago and I have not heard of any fixes.
I did find a workaround that allowed me to scan documents to the PC (faxing worked fine manually). Assuming the 9110 all-on-one’s drivers are still on the PC, and that the PC is connected to the 9110, go to “start, settings, control panel” and once in control panel, select “scanners and cameras”. If the drivers are still there, you should see the HP 9110 under “device”. Highlight the HP 9110 and double click. A wizard should start and it will guide you through the scanning process. If the 9110 does not appear in the “scanners and camera” box, you will need your 9110 CD and click on “add an imaging device”, which will start another wizard. It’s not as easy as using HP Director, but at least I can use the scanner. Hope this works for you.
Posted on Oct 10, 2008
I actually signed up to "find" a solution to this problem....not solve it. Have been trying to solve it for hours.
Posted on Oct 09, 2008
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Posted on Jan 02, 2017
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