Question about NorStar T7316E Telephone

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Two lines showing active but no one is on the line

We have three diffrent # coming in and accidently presse one of the line with only the dail tone and tranfered or cornfrenced on to the other # and now both lines show that they are in use but we are not able to access the lines from any of the phones in our office and now they also can't recieve phone calls on those lines and calls go straight to voice mail. Please help to find solution on how to disconnect this call. or get access to that line and drop the call.

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  • lynnbug May 12, 2008

    thanks

  • missiontosea Jan 28, 2009

    We the same problem when one of the phone was used for learning to transfer or conference call, suddenly all the lines became in use, nothing is free to use.  You can still call the Number but the answering voice service of Bell will kick in in right away.  How do we reset the system to default or how we can free up all the lines?  Is this another scam so we can call service or programmers so we can be charged.  Old phone lines are getting obsolete and even Nortel is getting bankrupt which made the hardware and the system they are using....

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1 Answer

Unplug power from the system and let it sit for a couple seconds.....then replug in....

Posted on May 08, 2008

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