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The printer wont work, even though i just installed a new cartridge,

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It means that you need to change the printer.

Posted on Aug 30, 2010

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Sounds unlikely but somteimes they sell defective new cartridges. Look for original packing, maybe still in your wastebasket, and verify expire date.

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Hi Anonymous,
I suspect you should have this problem sorted by now.
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Hi,

I understand your concern, the cause for this problem is you are trying to install the cartidges which belongs to different zone. This is due to regionalization of the cartridges. As you have bought the printer from UK you should get the cartridges from that zone only.

Click here to know which zone UK belongs and which cartridge is compatible with your printer. From the link you can find UK belongs to zone 2 and New zealand belongs to zone 1. So return the uncompatible cartridges and replace it with zone 2 cartridges.

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