Question about Canon PowerShot S5 IS Digital Camera
A friend of mine went to US and I bougth a S5 for me. Now, the camera is here with me in Brazil.
I "played" with it for a week. Everything worked fine (I shot 389 photos and made some videos with it), until the day that the rechargeable batteries ran out of charge.
The lens didn't retracted, and I started to be afraid.
So, I recharged the batteries. Tried to turn on, and after about 5 attempts (turning on, nothing. Pulling out the batteries, putting it again, turning on, nothing), it started to work again!
So, I connected it on my notebook's USB. The PC recognized it, and when I would start to copy the photos, the camera shut off.
I tried to turn it on, the green led lighted, but just turned off. I could smell something burnt on the battery case, but it can be something of my mind, because today I can't smell it anymore. Since this day, the S5 never worked again.
The things I already tried:
1 - Take the CR1220 off and the batteries, wait for a long time and try again
2 - Recharge the batteries
3 - Try non-rechargeable alcaline batteries (DURACELL)
Can anyone help me? I can't send it to the technical assistance, because it came from the US and I am here in Brazil.
This is a safety issue since you smelled something burnt. I realize that you are out of the country, but if you have anyone in the US who can take care of this for you, have them call Canon and the call will be escalated to customer relations. They take safety issues very seriously. I'm not sure what the outcome will be, but I would try to have someone in the US help me out with that.
Posted on May 30, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 20, 2016 | Televison & Video
Mar 28, 2014 | Canon G12 Digital Camera
Oct 22, 2013 | Bajaj Pulsar 150 Motorcycles
Aug 24, 2011 | Canon Cameras
Feb 03, 2010 | Audio Players & Recorders
Dec 02, 2009 | Cell Phones
Nov 24, 2009 | Canon PowerShot A590 IS Digital Camera
Apr 26, 2009 | Canon PowerShot S5 IS Digital Camera
May 30, 2014 | Canon PowerShot S5 IS Digital Camera
79 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: