Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

2 Answers

Whirlpool Washer WTW57ESVW0 will fill up on rinse & will spin and complete cycle but it won't fill at beginning of cycle on any setting - SuperWash, QuickWash, Soak, or PreWash.

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  • claw63 Aug 30, 2010

    my problem description says the unit "will fill up on rinse" - so why would I consider the inlet valve being the source of the problem ?

  • claw63 Sep 01, 2010

    ok. just a footnote - I am not a moron, I have fixed appliances before (recently found slow leak in basement and replaced primary inlet valve on my GE fridge upstairs), and I already think I know what the problem is ....but I don't want to spend money on parts that are up/down stream of the real problem.

    You said yourself "since it only fills with cold in rinse". In rinse, the cold water flows and it fills so why wouldn't it work if I just put it on Cold or TapCold setting and then run a Wash cycle ? The problem is not with the screens. Unit was put in service just over a year ago, house is 15 years old with copper pipes and water is "city" water not well. BUT......just for completeness sake, I did check the lines on both ends and they are fine.

    Now what ?

  • claw63 Sep 01, 2010

    additional background : the unit was put in service just over a year ago. the house is 15 years old with copper pipes. the water source is "city" not well.

    as I stated, the unit will fill with cold water in rinse. so, nominally, the cold water valve is working and there is no need to check the screens on that line. agreed ? However, if I dial in Cold or TapCold and then run a Regular cycle I get the same result - which is absolutely nothing. no noise, no movement, no flow. Turn it to rinse on that cycle and it starts filling and eventually goes to spin and then Off.

    You also said something about a pressure-ma-thingy-ma bob-switchy. What is the purpose of this switch you are referring to ? Any details on it like exact part description and/or better yet a part number ?

  • claw63 Sep 01, 2010

    maybe I missed something : are you saying that there is more than one cold fill valve ? My experience has been there is one valve and one solenoid for cold and the same thing for the hot line. If the machine has a temperature sensor, the circuitry will monitor the temp and open/close each line appropriately to maintain the selected temp during fill. If it doesn't have temp sensors, then it just opens them until fill and then closes them once filled - the temp is actually set by the flow from the knobs on the water lines (old fashioned way - similar to your tub/shower).

    If I put it on Cold or TapCold, why wouldn't it run through the cycle since that valve is not clogged (assuming there is only one valve) ? Also, even if the hot line was clogged, wouldn't it start filling and then possibly shut off after it determined it couldn't correct the temp ? It was running fine one morning and then that afternoon......no gots.

  • claw63 Sep 01, 2010

    Rylee - thanks for the detail on the water valve. I'm not stupid....but I'm not getting it. Why are we still talking about the water valve when it is known that the cold valve and cold line work just fine when in the rinse cycle ?

    Is there a reason why this valve would fail at the beginning of a cycle and then work when I turn the timer to rinse ? I have done this repeatedly on TapCold, Cold, Warm, & Hot for SuperWash, Regular Wash, Soak, PreWash.

    The inlet valve always works but only works during rinse. Again, why would I change a working valve ? How is changing a working valve going to fix the fill problem at the start of cycle ?

  • claw63 Sep 02, 2010

    Am I correct that there is 1 valve for the cold line and 1 valve for the hot line ? Are there 2 solenoids where 1 solenoid opens/closes each valve based on signals from the logic circuitry ?

    Here is an excerpt from your last reply

    >You said it will fill in rinse, that means the cold valve is good however, you also said it won`t fill at the >start of the cycle regardless of selections.

    >

    >If it won`t fill at the start but yet it will in the rinse, it is likely a fill valve.

    Not sure how you can say the valve is good in one sentence and then say the valve is bad in the next sentence.

    If I place the unit in Cold or TapCold, then I should only be using the cold water line via the cold inlet valve/solenoid - correct ? If we both agree that this is true and we both agree that the cold valve is functioning fine (because it works fine in rinse)......then please explain to me how buying an inlet valve and spending the time to replace it will make the water flow at the beginning of a wash cycle ?

    If you can't answer this effectively, then I cannot accept your answer and I am not sure how you attain "Guru" status.

  • claw63 Sep 02, 2010

    I am seriously disappointed in this service. I have you "Guru" status and another user, also "Guru" status, and neither is giving me input that addresses my symptoms.

    Instead, I am just getting canned responses about the inlet valve......I am surprised you didn't ask me to check if the unit was plugged in.

    I would like to work with you if you are really are knowledgeable and actually want to devote a small amount of time and brain power.......


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  • Whirlpool Master
  • 2,605 Answers

Hi, Welcome to FixYa. I would start by removing your water fill hoses and checking the screens/strainers at both ends for blockage. If the "hot" is blocked it won't work however, it will in rinse since it only fills with cold in rinse. It may also be a defective coil in the valve, but I would check for blockages first. Let me know what you find and if you require further assistance and I will reply asap. Regards. Macmarkus :)

Posted on Aug 30, 2010

  • Mark MacDonald
    Mark MacDonald Aug 31, 2010

    Hello again,



    To answer your question "my problem description says the unit "will fill up on rinse" - so why would I consider the inlet valve being the source of the problem ? "



    The reason is exactly what I explained in my first post.



    You said it will fill in rinse, that means the cold valve is good however, you also said it won`t fill at the start of the cycle regardless of selections.



    If it won`t fill at the start but yet it will in the rinse, it is likely a fill valve.



    Try cleaning out the screens as I mentioned and while you`re at it try swapping your fill hoses around ( cold to hot and hot to cold ) and see if you get the same symptoms.



    Let me know what you find. I`ll watch for your reply.



    Regards,



    macmarkus :)

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  • Master
  • 8,619 Answers

Hi


Thanks for using FixYa. To start with check the water inlet valve, if the water inlet valve is bad you'll have to replace it, also check the main water line for clogs/obstructions. If you have already replaced the valve and still the issue is not resolved then it’s a bad pressure switch and needs to be replaced. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on Aug 30, 2010

  • Rylee Smith
    Rylee Smith Sep 01, 2010

    You really write well and explain things in a better manner, with that being said after reading your 3 posts this is the water inlet valve in your washer:






    Hope the picture clears everything and for more information you can refer to this service/repair manual for your Washer. Please do accept the solution if the issue is resolved or post a comment for further assistance.

    Thanks
    Rylee


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