Question about T-Mobile Sidekick® 3 Cellular Phone

2 Answers

Sidekick deleted all contacts

My daughter's sidekick has deleted all her contacts and is saying that when she gets an im from someone the backcover needs to be shut, but it is...any suggestions?

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  • s14drifter May 15, 2008

    i was watching tv and my hear my sidekick turning on tone come on, and when i checked it restarted itself, then when i check my contacts,texts, etc. they are all gone



  • kimberlyd May 26, 2008

    Thanks for both of the comments, I know it's not that it's not charged, the phone gets charged every night from about 9pm until 7am, but it could be the battery is loose! thank you so much for your comments/help!

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The battery is not sitting into the phone tightly. It can cause the phone to do a hard reset which caused all the data to disappear until it resyncs with the danger data servers.

Make sure the battery is firmly seated and put a folded up piece of paper between the battery and the abttery cover and this should fix the issue.

Posted on May 26, 2008

This happens when you don't charge it and it dies.

Posted on May 24, 2008

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Sorry

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I had the same problem with the sidekick i bought off of ebay , when you cal customer care just tell them you got it off ebay and you need the old users information deleted, they will give you step by step instructions on how to do so. Remember to not call on your sidekick becasue you will have to restart the phone.

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Sidekick deleted all contacts


When the sidekick does a hard reset, it drops all the data until it resyncs with the data servers. When the battery is loose, this is what happens

It sounds like the battery is loose. What you need to do is power the sidekick off. Then firmly reset the battery and place a folded up piece of paper between the battery and the battery cover. This will keep it firmly in place.



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