Question about Adobe Photoshop CS for PC

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When i last install Adobe Photoshop its ok... but after i reformat and try to install its ok also... but when i run... IT says Direct3d not supported... on the last reformat the directX is working fine but this time... no matter how I try to install directX the direct 3d , D3Draw is not available at dxdiag.., :( any solution? tnx!

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It's important to let me know the operating system installed on the system with the system configuration. I will be glad if you can at least reply my post with those info.
I guess you are running windows Xp with the chipset which doesn't support Direct X 10 or newer version. Or in other words, windows vista or windows 7 with incompatible chipset for directX newer version.

First uninstall the currently installed DirectX and reinstall Direct X 9. You have to uninstall the currently installed direct x properly, and it's also important to clean the registry after it's uninstalled. After it's removed, restart your computer and reinstall Direct X 9. That'll definitely fix your problem.

If you need my further help, let me know with the details i've mentioned above so that I can help you better and with easiest instrucitons/methods.


Good luck.

Thanks for using FixYa.

Posted on Aug 30, 2010

Testimonial: "Very helpful indeed... "

  • detroit12233 Sep 04, 2010

    but another problem is that i installed directx 11... but how to i uninstall it?
    some says system restore but its impossible...
    I am running vista OS.. my chipset is standard VGA...

    Thanks!

  • Lebanon Raingam
    Lebanon Raingam Sep 04, 2010

    It's possible, but you should be careful. It's saved in the registry folder named DirectX. Yes of course, system restore is the general process to uninstall DirectX, but I don't think it actually an uninstall, the files are still on the system, they are not deleted.

    To uninstall DirectX, Click "Start" type in "regedit" in the search box (i.e run box), press "Enter" on the keyboard and locate "HKEY_LOCAL_MACHINE\Software\Microsoft\DirectX" by navigating through the registry key and right click the folder "DirectX" and delete it. Restart your computer and reinstall another version of Direct X.


    If you need further help, let me know.


    Good luck.


    Once again thanks for using FixYa.

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