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Loose bottom hinge - slide the microwave to the edge of the counter, and look at the bottom hinge - you may have to remove something to see clearly. Its likely you are missing a screw or the screws have worked themselves loose.
you have to separate the door panels (as shown in the attached photo)
and then you'll see the screws you need to remove.
Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.
From the service manual:
1. Disconnect power to oven and remove oven door, (see "Door Removal" procedure).
2. Pry away choke cover, by placing a tool in the upper right corner of the door and gently prying outward on the choke cover. Continue to work around the door casing until choke cover is completely loose.
3. Slide latch assembly upward and to the left to release plastic tabs from door frame. Once latch assembly is loose the spring may be disconnected from the door frame.
4. Remove screws securing door handle and door frame to door panel.
5. Remove door frame by releasing tabs around entire door panel.
Remove door handle by placing a hand on door panel next to the top of the door handle. Twist door panel towards the inside of door and pulling on the top portion of the door handle in a quick jerking motion.
NOTE: When replacing door handle, the bottom portion of the door handle must be inserted first.
You can find handy exploded views and order parts by model number here.
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Yes, you're right about the screws. The inner door is held by clips. Just pop it out using a butter knife or something similar. You might need to remove the door from hinges first (It's been too long after I repaired one of these, so I don't remember exactly).
bottom plate of the handle has a keyhole shape in the door-face of it
to go over a mushroom headed screw already secured in the door
tap the old broken handle down the door and it will pop off the screwhead
set the new handle sideways on the door, top end out into empty space, and pull it into place on the screw head, rotate the handle top over the door and screw it into place, dont flex the handle much to twist it in place, they are brittle, and break
Remove two screws on top at front in order to remove plastic front vent grill. Then the door lifts off pin hinges. Lay door flat on surface. Plastic trim snaps off with gentle prying (start at bottom middle and bottom hinge side). Then remove six screws holding notched metal section with door latch. This piece will also snap out (several visible clips holding it around edges). Then remove door handle screws, Replace handle and reverse process to put back together.
I have the same issue. The Handle broke off my GE Microwave Oven (Model JVM1190SY 001). GE does not sell the handle seperately from what I can tell. I just ordered a new door. It's rediculously expensive. I tried to replace the handle with a nice drawer pull but couldn't find a size pull to match and I broke the plastic cover trying to get access to the screws for the handle, which is why I decided to buy the new door. Hopefully installation is not that difficult. This oven was manufactured in 2001, seems the handles have a 7 year life span.