Hitachi 42EDT41 42 in. HDTV-Ready Plasma Television
Problem for Hitachi 42EDT41 42 in. HDTV-Ready Plasma Television

Good sound, no picture




By kcbudman on May 08, 2008

" "
I have sound but no picture. This happened last month, and I unplugged and then plugged back in after a couple minutes. That doesn't work now. I unplugged all components and plugged directly to cable, still nothing. I read some of the solutions, but they are all 1-3 years old. Anything new out there for this problem? I can't see spending $1500 to fix it, since the prices are so low for new ones...Thanks.
Comments:

May 11, 2008

- OK, I had a TV repairman come out and take a look. He said it would cost $760 to fix. He said there are 2 boards, one is a power supply and that he could fix it. The other had to be replaced. I don't know what that one is (makes me wonder...???) but that is the expensive one. He seemed to know over the phone what it was, like it is common, but he came out to make sure, for only $49. The board is supposed to cost $550 and then $210 labor to fix the power supply and install the new part. I am not sure why the power supply board is bad, the power works fine. It is just the lack of picture.

I have read many, many problems with plasma TV's in the past week. Seems like a common problem. I guess it is not Hitachi, it is all of them. I DID call Hitachi, good luck, you better speak some form of Asian dialect.....

I figure for now, I will buy a new LCD. I don' t think I will buy another Plasma. And even if I do, they are only about double the repair cost of this one...Good luck everyone. If I can figure out what the part is, I will add it here.

The TV repair guy used my computer to price the part, and used www.repairworld.com just so you know. It is a subscription based website, $9.00 per month. I did not get on yet, since I don't know the part he was looking for to sell me. I might get on though, if I can figure out the part, to see if he was adding on to the price.

Same Problem

Jan 26, 2009

-   Hitachi 42EDT41A---Same problem no picture. does have sound. i have had tv 4 year 6 days. Called hitachi they said the gas had leaked out of tv. Hitachi said it was just trash. Could buy new one cheaper than fix this one. So I bought another one Hitachi P50A402. Still have old tv if some knows what is wrong please let me know. Thanks everyone, NO TV-   Guest

Jul 13, 2008

-   I have the same TV and same problem. Its just over 3 yrs old. It happened a few times and I always thought it was the cable, because the picture always came back on in a few minutes. It just happened the other day, but wouldn't come back on. We disconnected the cable, found it was the TV, and resorted to hooking up an old TV we had in the other room. A few hours later, we tried rehooking up the Plasma TV and it is working again. For now anyway. Of course the maintenance ran out in Jan. 08. When the came out to service the TV we didn't know their was a problem, so they only came out for a preventive maintenace check. All the service guy did was play with the remote, made sure the color was adjusted properly and off he went.
I always knew the problems would occur after the warranty expired. To extend the warranty for a year they wanted $1000. I told them it wasn't worth it.
It definitely sounds like something that should be addressed with this model and it should be covered. But if their is a recall I'd love to know about it in the future.
I think when it blacks out for the final time, I'm going to buy an LCD. Plasma isn't worth it........-   Guest

May 11, 2008

-   My Model is 55HDT52 Plasme. Screen does not light up, sound fine. Only sound no pic.
Pl l let me know-   AjeetG

May 11, 2008

-   YEs. Same problem, same day. Sound OK.. No picture.. Even Menu doesnot come. the screen does not light up . Pl let us know of any solution-   AjeetG

Solution #1

posted on May 11, 2008
Somewhat Helpful)

AjeetG

Rank: Apprentice 
Rating: 70%, 2 votes
Same problem by many people. Should we 2/3 people call Hitachi in a conf call????? They might listen if we team up and call them
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Solution #2

posted on Jun 12, 2008
Not Helpful)

jmmaza

Rank: Apprentice 
Rating: 70%, 2 votes
Just had my Plasma Samsung 42" repaired by the Approved samsung shop in my local area. Same issue no picture only sound. They replaced the 2 power boards referred above. My final cost was $550. Not happy, but that is whay I kind of saved on the warranty. They told me a power surge could have damaged my boards, but that was dicarded after I told them I have a voltage regulator box to keep safe my tv. So the only other reson left for failure was bad luck and bad quality!

Conclusion: Will not buy another Samsung tv on the future (i'll go panasonic or Pioneer most likely) and will consider a bit more the extended warranty option.
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Solution #3

posted on May 15, 2008
Not Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Same problem here... suddenly picture went out and didn't come back... sound is good, switching on/off, cables and all don't work...

Solution #4

posted on Sep 27, 2009
Not Rated)

Chu3505

Rank: Guru  Hitachi Televisions & Videos  Expert
Rating: 85%, 541 votes
Not the power supply board,it the backlight inverter video board,is dead replace that board only.Servicemanuals vstore.ca-product.Have alot these board pretty cheap.
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Solution #5

posted on Sep 25, 2009
Not Rated)

fillmore85

Rank: Wiz 
Rating: 89%, 19 votes
Replace your y-sustain and z-sustain boards. I had the same problem with my 42edt41a and the new boards fixed the problem.
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