Question about Sony Cyber-Shot DSC-P73 Digital Camera

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DSC-P73 problem Hi, when I turn on the camera, it drives the lens out then shuts off, leaving the lens out. If I try a couple of times with the power button it will eventually draw the lens back, displaying the word "Access" then shuts off. I have replaced the batteries... no difference. Any clues please? Rob from Australia

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  • nishehs May 19, 2008

    the lens is out and the screen is showing "access".... i tried on and off but no use...its a sony DSC-P73 ..wht to do ..plz help

  • trepalle May 30, 2008

    I have the same problem. It is intermittent...sometimes it works and sometimes it does what is described in this topic. I suspect some sort of intermittent connection, but I need a microscope to inspect all the bloody tape jumpers!! :-(

  • Satish Kumar Jun 25, 2008

    I have a Sony Cybershot P73 digital camera that is 3 years old. I am having the same issues as the symptoms referred by others -- intermittently it does not power on or it extends the lens and shuts down. I am very frustrated with this - as I have tried all remedies mentioned by others.

    I chatted with a sony representative who quoted a price of $91 + shipping and handling. I think I am going to forget about it and get a new one.

    I also had a problem with Sony Handycam, but as mentioned in fixya, they did a free repair for me --- including shipping and handling paid by Sony. I dont think Sony is giving this problem the due importance. There should be a recall on this product or at least a free repair if so many of us are having the same issue

  • stn888 Jul 03, 2008

    I have been experiencing exact problem as described by solwinds. Mine is about 4 - 5 years old. I tried to load brand new rechargeable batteries it worked for about up to half an hour then died again.

  • Anonymous Jul 23, 2008

    Yes. The camera lens stays projected out after switching it on for picture taking but does not function from there on.,and switches off automatically in that position.

    Have tried reset button ,new batteries, and another card ...all to no avail.!


  • jnedwar Aug 10, 2008

    I have the problem as well. I can view pictures already taken on the camera, and the display shows that the batteries are full. Yet whenever the camera opens and extends the lens, it shuts off as if it had no power, mid extension.

    The camera is almost 4 years old.

  • nishehs May 11, 2010

    hi i dnt get u ..i am using the camera since 4 suddenly i think it cannot be defective... has smthng stoped functioning....


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In this case i think theres a lens error so i would request u to contact the nearest technician because i think the camera is defective

Posted on May 08, 2008

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When I turn the power on the lens extends out of the camera and the power on light immediately goes off. The lens stays extended. no photo can be taken. This is a SonyDSC-P73 camera.

The only time that happens with mine is when I am low/out of battery power. I usually have to replace the batteries (even if the lens is still out) and then it works fine. Find it happens more often with rechargeable batteries because they still have a bit of power left, where regular batteries have nothing left after they 'die'.

Mar 05, 2011 | Sony Cyber-Shot DSC-P73 Digital Camera

1 Answer

Sony DSC-P73 auto power off in picture mode


You may try using any another compatible Battery pack in the Camera to ensure if the issue is not causing due to the Battery. Actually, when the Camera is switched to the "Picture or Camera" mode then the power consumption increases spontaneously. So, if the Batter is not holding sufficient charge to cater the power need of the Camera in the Camera mode then it'll automatically turn off. However, if the issue persists with spare Battery also then you may try resetting the Camera to the original factory settings by pressing and holding the Reset button for 30 seconds. Otherwise, it's required to get the Camera to resolve the hardware issues.

Aug 21, 2009 | Sony Cyber-Shot DSC-P73 Digital Camera

1 Answer

Photos taken in the sun are all blurred & not clear , but inhouse photos are normal ( DSC-P73 4 years old)

the settings of the lens might be too sensitive for bright areas. You can try adjusting this on the settings.

Jun 21, 2009 | Sony Cyber-Shot DSC-P73 Digital Camera

1 Answer

How do i remove the lens? I need to chkeck the gears.

gears are incased not recommended to open lens assembly. need to order the whole lens assembly including the ribbon cables.

Jun 02, 2009 | Sony Cyber-Shot DSC-P73 Digital Camera

1 Answer

The only functioning modes are the picture viewing & set up modes

Have Sony DSC-P73 with exact problem. Only turns on in SETUP mode and when switches to all other modes camera shuts off usually with lens extended. Have tried new batteries - new memory stick - new everything and nothing helped. I just took out the batteries and attached the AC ADAPTER and all works perfectly now so problem is with either batteries - battery compartment or battery connections. As long as you do not need a "PORTABLE" camera, using AC Adapter solves this problem :)

Dec 25, 2008 | Sony Cyber-Shot DSC-P73 Digital Camera

1 Answer

Lens does not fully extract

Your lens track is the problem, if you could open your camera check the lens gear if its teeth are complete. If so check if something stucks on it. Its much better to bring your camera to an authorized service center to re timing your lens track... ^_^

Jan 14, 2008 | Sony Cyber-Shot DSC-P73 Digital Camera

2 Answers

My camera keeps switching itself off!

I ordered some new batteries for it before posting my problem ,a dn after using the new batteries, the problem no longer exists. It seems that my batteries were so run-down that they just couldn't power the lens anymore or the flash at times

Sep 05, 2007 | Sony Cyber-Shot DSC-P73 Digital Camera

1 Answer

Digital camera

Good Day, if the steps Sony said still not helped, most probably lens assy is defective, true that when it is left protruding a long time, the lens mechanism might stucked, motors might not work or gears stucked. Thanks

Jul 14, 2007 | Sony Cyber-Shot DSC-P73 Digital Camera

1 Answer

Black Screen

camera ccd is / has failed - also possible , lens iris is stuck closed ( on monitor , can see very faint snow noise against black background - check if iris opens , by shining penlight into lens );

May 03, 2007 | Sony Cyber-Shot DSC-P73 Digital Camera

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