Question about Sony Cyber-Shot DSC-P73 Digital Camera

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DSC-P73 problem Hi, when I turn on the camera, it drives the lens out then shuts off, leaving the lens out. If I try a couple of times with the power button it will eventually draw the lens back, displaying the word "Access" then shuts off. I have replaced the batteries... no difference. Any clues please? Rob from Australia

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  • nishehs May 19, 2008

    the lens is out and the screen is showing "access".... i tried on and off but no use...its a sony DSC-P73 ..wht to do ..plz help

  • trepalle May 30, 2008

    I have the same problem. It is intermittent...sometimes it works and sometimes it does what is described in this topic. I suspect some sort of intermittent connection, but I need a microscope to inspect all the bloody tape jumpers!! :-(

  • Satish Kumar Jun 25, 2008


    I have a Sony Cybershot P73 digital camera that is 3 years old. I am having the same issues as the symptoms referred by others -- intermittently it does not power on or it extends the lens and shuts down. I am very frustrated with this - as I have tried all remedies mentioned by others.

    I chatted with a sony representative who quoted a price of $91 + shipping and handling. I think I am going to forget about it and get a new one.

    I also had a problem with Sony Handycam, but as mentioned in fixya, they did a free repair for me --- including shipping and handling paid by Sony. I dont think Sony is giving this problem the due importance. There should be a recall on this product or at least a free repair if so many of us are having the same issue

  • stn888 Jul 03, 2008

    I have been experiencing exact problem as described by solwinds. Mine is about 4 - 5 years old. I tried to load brand new rechargeable batteries it worked for about up to half an hour then died again.

  • Anonymous Jul 23, 2008

    Yes. The camera lens stays projected out after switching it on for picture taking but does not function from there on.,and switches off automatically in that position.

    Have tried reset button ,new batteries, and another card ...all to no avail.!

    John

  • jnedwar Aug 10, 2008

    I have the problem as well. I can view pictures already taken on the camera, and the display shows that the batteries are full. Yet whenever the camera opens and extends the lens, it shuts off as if it had no power, mid extension.

    The camera is almost 4 years old.


  • nishehs May 11, 2010

    hi i dnt get u ..i am using the camera since 4 years...now suddenly i think it cannot be defective... has smthng stoped functioning....

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  • Master
  • 684 Answers

In this case i think theres a lens error so i would request u to contact the nearest technician because i think the camera is defective

Posted on May 08, 2008

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