Question about Xerox Phaser 3100MFP/S Laser Printer

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"printer error fuser temp" this message comes after powering on the machine. how I can solve or what is the main problem of this error message? The printer is New I just buy it three days ago. please any one help me?

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Due to the fact you just got this Printer as new then you should be covered by warranty and the best would be to have someone from Xerox to have a look at it if the message continues.
If the solution below does not work you can attempt a firmware upgrade. You should be able to download firmware and instructions from HERE

To try solving the error: CAUTION: The following solution will put the printer in the Diagnostics mode and is only valid for this problem. Follow the steps carefully; any deviation from the process can cause other settings to be changed and / or render the machine inoperable.
If at any time it is necessary to cancel the procedure and start again with step 1, press the [Stop] button four times.
NOTE: This procedure will delete all pending jobs that have been sent to the machine.
To reset the Fuser error:
(Click on one of the following links to jump to the corresponding section.)

  • To reset the Fuser error for the Phaser 3100MFP / S
    1. Press the [Down] arrow (Menu) button on the Control Panel.
    2. Press the asterisk [*] button.
    3. Press the pound [#] button.
    4. Press the [OK] button.
    5. Press the [1] button. ("00100001" changes to "10100001" at SOS1)
    6. Press the [OK] button.
    7. Press the [Stop] button.
    8. Press the [Down] arrow (Menu) button.
    9. Press the pound [#] button.
    10. Press the [Down] arrow (Menu) button until "T>>Printer" is selected.
    11. Press the [OK] button.
    12. Power the machine off, and then power the machine on.
    13. Press the [Down] arrow (Menu) button.
    14. Press the asterisk [*] button.
    15. Press the pound [#] button.
    16. Press the [OK] button.
    17. Press the zero [0] button. ("10100001" changes back to "00100001" at SOS1)
    18. Press the [OK] button.
    19. Press the [Stop] button.
    20. Make a copy to check machine operation.
Hope it works for you. Don't forget to leave your feedback. This can help others.

Posted on Aug 30, 2010

  • izaias pontes Sep 17, 2010

    Is very helpfull thanks a lot.

  • KANTHA_RAMYA May 28, 2011

    yes it has worked thank u very much

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1
Switch off printer main power. Remove the Fuser Full Cover so you can observe the Heat Rods. Switch on printer main power and observe the ends of the Fuser Assembly. The Heat Rods glow.?
Y N
|
Go to step 5.
2 Replace the Printer Engine Controller PWB (REP 4.10.6). The error message reappears.
Y N
|
Problem solved.
3 Replace the Fuser Assembly The error message reappears.
Y N
|
Problem solved.
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between components
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Y N
|
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