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ViewSonic VE710B - 17" LCD Monitor

I purchased two of these monitors in 2005, and both have lost color on the left hand side of the screen. One is worse than the other.....the entire left hand side is dark, and smearing over to the right. Is there any solution to this? The drivers are updated.

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  • Chey007 May 08, 2008

    Thanks for the info. I am pretty disappointed in ViewSonic products after this. 3 years and the thing needs to be fixed? Both of them.....

    I appreciate your help!

  • YRAGM May 22, 2008

    20" Dell wide screen. My RIGHT side of the screen has gone dark. had the desktop background the black/grey dimension image, changed to a bright yellow/orange and it is still darker on the right side.

  • Anonymous Jul 21, 2008

    yes I have noticed a similar problem of late. I noticed both vertical and horizontal white lines and also fading in right hand site corner of screen and also the monitor flickers constantly on and off until system is fully booted up then it stablises but lines and fading still remain.

    It was suggested that it could be the graphics card....not sure that it right.

    I also purchased mine in May 2005....I think not a coincidence.

  • DonD2 Mar 13, 2009

    I have two VE710b monitors in a dual screen setup. Both have gotten darker on the left side, but still bright and sharp on the right side. I hooked each monitor individually to another computer which was displaying a perfect picture and still have the same problem. Use APC Surge protector so not a power issue. Sounds like this is common problem with this model of Viewsonic. Have been using Dell monitors for years and never had this issue - Viewsonic seems to be slipping in the quality area.



3 Answers

Its a basically a battery backup and manages the electicity

Posted on Jul 30, 2008


Not sure what a ups is?.....Could you elaborate? Thanks!

Posted on May 09, 2008

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  • Master
  • 558 Answers

This is purely a monitor issue it has nothing to do with the drivers in windows. there is likely damaged boards in the monitor itself hard to say what with the description you give. need to be serviced in a shop

Posted on May 08, 2008

  • Scott Hill
    Scott Hill May 08, 2008

    I would invest in a ups electrical back up one thing about this problem is that the electricity you get can be very damaging to the electronic components (dirty) I recommend a ups for the computer and the monitors so the electricity gets what we call conditioned it will help elongate your electronics time and if something will be damaged it will be the ups not the computer or monitor

  • Scott Hill
    Scott Hill May 10, 2008

    ups = uninterrupted power supply


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If Windows Device Manager doesn't deliver try VIEWSONIC.COM. You can find drivers, firmware and manuals there.

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If it's too dark to see the menu to adjust the brightness, it's a bad backlight - send it back!

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I have VE710b monitor,i turn on monitor display dim.after 10 minute it coming good bright ness.

It seems to be the problem with the lamps inside the LCD screen. You have to replace one or both of them. You have to observe in what part of the screen is brighter, and how it changes in time.

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5 years old, lamps are good for about 50 000 to 60 000 hours of life you would have to do the math based on average number of hours per week/month and see where your are, several things to check initially are inside look for blown capacitors, you can find images all over the net Google "blown capacitor image" and you will see what to look for.
Next could be inverter failure as they get old and work pretty hard. Last the ccfl lamps may be dieing of old age like the florescent lamps in buildings, they get burnt at each of the ends and have a hard time lighting up.
let me know what you find.

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Is it an HP or a Viewsonic screen ?

Either way, looks like a power supply problem to me, some Viewsonic screens are known to have a problem with their inner power supply card, If your screen is still under warranty I suggest you don't lose time analysing the problem and just make them come and fix/replace it

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Check and make sure that there is no speaker, power supply or UPS around your monitor.

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